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Top Customer Success Jobs in Providence, RI

Reposted 15 Minutes AgoSaved
Remote
Providence, RI
92K-142K Annually
Senior level
92K-142K Annually
Senior level
Cloud • Software
This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.
Top Skills: Crm SoftwareCustomer Success Management Software
16 Minutes AgoSaved
Remote
Providence, RI
Mid level
Mid level
AdTech • Information Technology • Software
The Customer Success Manager is responsible for managing publisher relationships, providing technical guidance, optimizing ad performance, and ensuring client satisfaction in the ad tech landscape.
Top Skills: CSSExcelGoogle Ad ManagerGoogle AnalyticsHTMLHubspotJavaScriptJIRATrelloZendesk
Reposted 17 Minutes AgoSaved
Remote
Providence, RI
110K-150K Annually
Senior level
110K-150K Annually
Senior level
Fintech • Software • Financial Services
The Enterprise Client Success Manager at LearnLux will manage and grow enterprise client relationships, driving engagement and ensuring success throughout their lifecycle. Responsibilities include onboarding, strategy development, and identifying upsell opportunities while collaborating with various teams to enhance client experience.
YesterdaySaved
Remote
Providence, RI
200K-300K Annually
Senior level
200K-300K Annually
Senior level
HR Tech • Information Technology • Software
Lead the Customer Success department, focusing on customer outcomes, revenue retention, and team development. Collaborate cross-functionally to enhance customer journeys and operational efficiency.
Top Skills: GainsightSalesforce
YesterdaySaved
Remote
Providence, RI
80K-120K Annually
Entry level
80K-120K Annually
Entry level
Artificial Intelligence • Productivity • Software
Manage customer onboarding and ensure users maximize Wonderly's platform. Diagnose issues, launch ads, and monitor funnel performance to drive real results for customers.
Top Skills: AIAnalyticsCRMMarketing Systems
YesterdaySaved
Remote
Providence, RI
85K-90K Annually
Mid level
85K-90K Annually
Mid level
Edtech • Information Technology • Software • Virtual Reality
The Customer Success Manager manages customer relationships, drives product adoption, monitors account health, and ensures renewal readiness through collaboration and regular check-ins.
YesterdaySaved
Remote
Providence, RI
50K-60K Annually
Senior level
50K-60K Annually
Senior level
Insurance
The Client Success Specialist manages the onboarding of new clients for employee benefit programs, ensuring successful implementation and ongoing service coordination. Responsibilities include designing onboarding strategies, leading meetings, managing timelines, and guiding clients through the setup process.
YesterdaySaved
Remote or Hybrid
Providence, RI
80K-95K Annually
Mid level
80K-95K Annually
Mid level
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Business Intelligence
The Customer Success Manager ensures clients realize measurable outcomes by optimizing their journey and driving product adoption through engagement, training, and collaboration with sales teams.
Top Skills: AIAnalyticsSaaS
YesterdaySaved
Remote or Hybrid
Providence, RI
Senior level
Senior level
Cloud • Information Technology • Internet of Things • Productivity • Software
The Senior Customer Success Manager will enhance enterprise relationships, drive retention and expansion, and build Customer Success processes at Reforge. This includes managing strategic accounts and collaborating with sales and product teams to improve customer outcomes.
Top Skills: AIAutomationSaaS
YesterdaySaved
Remote
Providence, RI
76K-95K Annually
Mid level
76K-95K Annually
Mid level
HR Tech • Software
The Customer Success Manager II manages customer relationships, driving platform adoption and retention, while collaborating with various departments to ensure client success.
Top Skills: CRMGainsightHubspotLeave Management SaasSalesforce
Reposted 10 Days AgoSaved
In-Office or Remote
Providence, RI
82K-148K Annually
Mid level
82K-148K Annually
Mid level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.
Top Skills: FormaRevitSalesforce
YesterdaySaved
Remote
Providence, RI
Expert/Leader
Expert/Leader
Healthtech
The Customer Success Manager will cultivate relationships with healthcare clients, ensuring satisfaction and retention while overseeing post-sale processes and performance metrics.
Top Skills: ExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
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YesterdaySaved
Remote
Providence, RI
155K-185K Annually
Mid level
155K-185K Annually
Mid level
Artificial Intelligence • Information Technology • Consulting
As a Commercial Customer Success Manager, you will manage customer accounts, ensuring onboarding, adoption, and renewals while driving value from the AI-powered platform and collaborating with internal teams.
Top Skills: AIGainsightHubspotLlm Orchestration FrameworksSalesforce
YesterdaySaved
Remote
Providence, RI
Mid level
Mid level
Sales
The Premier Customer Success Manager at AppDirect will enhance customer relationships, optimize cloud GTM strategies, and ensure successful adoption of cloud marketplaces. Responsibilities include training customers, conducting executive reviews, and collaborating across teams to improve customer satisfaction and retention.
Top Skills: AWSConfluenceGCPGoogle WorkspaceAzureSalesforceTableau
YesterdaySaved
Remote
Providence, RI
125K-145K Annually
Senior level
125K-145K Annually
Senior level
Fintech • Financial Services
As a Manager of Customer Success, you'll lead a team, manage customer escalations, ensure team effectiveness, and contribute to overall CS growth and operations.
Top Skills: Cs OpsCustomer Success Ai ToolsHelp Center ContentWorkflow Automation
Reposted YesterdaySaved
Remote
Providence, RI
Mid level
Mid level
Software
The Mid-Market Customer Success Manager at BrightHire oversees a portfolio of customers, driving engagement from implementation to renewal while ensuring customer satisfaction and value realization. The role requires autonomy, data fluency, strong communication skills, and collaboration across teams to optimize customer outcomes.
Top Skills: Ai ToolsAutomationSystems
Reposted YesterdaySaved
Remote
Providence, RI
Mid level
Mid level
Software
As a Customer Success Manager, you will drive adoption and revenue growth for AI solutions, manage Enterprise accounts, and ensure customer success through strategic execution and relationship management.
Top Skills: AIAPIsLlmsSaaSTechnical Platforms
Reposted YesterdaySaved
Remote
Providence, RI
75K-120K Annually
Mid level
75K-120K Annually
Mid level
Computer Vision • Machine Learning • Software
Own a portfolio of 5–10 enterprise accounts to drive net revenue retention, renewals, and expansion. Serve as a strategic advisor, deliver executive-level reviews, track KPIs, identify risks and growth signals, and coordinate cross-functional teams to realize measurable ROI.
Reposted YesterdaySaved
Remote
Providence, RI
Mid level
Mid level
Software
The Customer Success Consultant will lead project implementations, manage relationships with clients, ensure solution alignment, and support ongoing success while enhancing customer satisfaction.
Top Skills: ExcelMicrosoft PowerpointMicrosoft WordSaas Solutions
Reposted YesterdaySaved
Remote
Providence, RI
225K-240K Annually
Expert/Leader
225K-240K Annually
Expert/Leader
Big Data • Internet of Things • Machine Learning
The Vice President of Customer Success leads customer value initiatives, oversees onboarding and adoption of services, manages account strategies, and collaborates across departments to enhance customer experience and retention.
Top Skills: AICloud-Delivered ServicesMachine LearningSaaS
Reposted YesterdaySaved
Remote
Providence, RI
92K-141K Annually
Senior level
92K-141K Annually
Senior level
Software • Cybersecurity
In this role, you'll manage customer relationships, ensuring value delivery, manage customer journeys, and collaborate with cross-functional teams to drive customer success.
Top Skills: Atlassian SuiteGoogle SuitemacOSMsft TeamsPlanhatSalesforceSlackWindowsZoom
Reposted YesterdaySaved
Remote or Hybrid
Providence, RI
85K-110K Annually
Junior
85K-110K Annually
Junior
Big Data • Information Technology • Software • Database • Analytics
The Customer Success Engineer will work with users to maximize the platform's value, providing technical support and collaborating with various teams.
Top Skills: SaaSSQL
Reposted YesterdaySaved
Remote
Providence, RI
Mid level
Mid level
Software
The Customer Success Manager at Cayuse drives customer success activities, minimizes churn, influences product adoption, and partners with internal teams to ensure customer satisfaction and value.
Top Skills: Churn ZeroSales Force
Reposted 2 Days AgoSaved
Remote
Providence, RI
134K-175K Annually
Senior level
134K-175K Annually
Senior level
Artificial Intelligence • HR Tech
The Senior Enterprise Customer Success Manager ensures the success of enterprise customers by building relationships, driving product adoption, advocating for customer needs, and identifying growth opportunities through customer success plans and regular communication.
2 Days AgoSaved
Remote
Providence, RI
25-25 Hourly
Internship
25-25 Hourly
Internship
Real Estate • Software
The Customer Success Ops Intern will support the post-sales organization by auditing customer data, optimizing processes, creating training materials, and collaborating cross-functionally to enhance customer experience.
Top Skills: ChanneltivityExcelGainsightGoogle SheetsLookerSalesforceTableauTotango
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