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Top Customer Success Jobs in Providence, RI

Yesterday
Remote
Hybrid
Providence, RI
79K-99K Annually
Mid level
79K-99K Annually
Mid level
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
As a Technical Trainer, you'll develop and deliver engaging training for BlackLine products, collaborating with teams to ensure content accuracy and staying updated on trends while managing multiple delivery projects.
Top Skills: ArticulateBlacklineCamtasiaCaptivateMicrosoft PowerpointMs TeamsSaaSSmartsheetWebex
Yesterday
Remote
Hybrid
Providence, RI
90K-100K
Mid level
90K-100K
Mid level
Hardware • Healthtech • Software • Analytics
As a Product Support Analyst, you'll provide support during evening hours, triage tickets, and improve internal support processes using Zendesk and Slack.
Top Skills: HubspotSlackZendesk
Yesterday
Easy Apply
Remote
Providence, RI
Easy Apply
100K-150K
Mid level
100K-150K
Mid level
Artificial Intelligence • Machine Learning • Natural Language Processing • Conversational AI
The Enterprise Customer Success Manager will drive customer success through onboarding, relationship building, and maximizing product usage, focusing on retention and growth.
Top Skills: Ai TechnologiesData AnalysisSaaS

Featured Jobs

Reposted Yesterday
Remote
Hybrid
Providence, RI
160K-185K Annually
Senior level
160K-185K Annually
Senior level
Cloud • Greentech • Other • Energy
As a Senior Customer Success Manager, you will develop strong client relationships, provide technical guidance on AI and cloud solutions, coordinate with internal teams, and ensure customer satisfaction and success outcomes.
Top Skills: AICloud ComputingKubernetesMl
Yesterday
Remote
Hybrid
Providence, RI
140K-165K Annually
Mid level
140K-165K Annually
Mid level
Cloud • Greentech • Other • Energy
As a Cloud Support Engineer, you will provide customer support, troubleshoot issues, collaborate with cross-functional teams, and create documentation to enhance user experience.
Top Skills: AWSAzureGCP
Yesterday
Remote
Providence, RI
16-16
Internship
16-16
Internship
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
As a Campus Intern, you will enhance the technology footprint at your college, serve as a liaison between CDW and campus stakeholders, and gain valuable customer-facing experience through mentorship and training.
Yesterday
Easy Apply
Remote
Providence, RI
Easy Apply
77K-166K
Mid level
77K-166K
Mid level
Cloud • Security • Software • Cybersecurity • Automation
The role involves establishing customer relationships, driving product value, measuring performance indicators, and translating product usage into actionable advice.
Top Skills: AIContinuous DeploymentContinuous IntegrationDevsecopsGit
Yesterday
Easy Apply
Remote
Providence, RI
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Coordinate with customers to achieve success with GitLab’s solutions, provide onboarding, manage escalations, and advise on best practices.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
Yesterday
Easy Apply
Remote
Providence, RI
Easy Apply
105K-162K
Senior level
105K-162K
Senior level
Security • Software • Cybersecurity • Automation
As a Solutions Architect at Drata, you will utilize technical expertise to support customer success by ensuring effective platform implementation and integration, enhancing customer understanding and self-sufficiency, and advocating for customer needs within the organization.
Top Skills: AWSAzureBashGCPJavaScriptJSONPythonReactRest ApisShellTypescriptUnix
Yesterday
Remote
Providence, RI
Entry level
Entry level
Fintech • Insurance • Payments • Social Impact • Financial Services
The Experience Banker provides support via multiple channels for banking products, assists clients with inquiries, and manages ticket workflows.
Top Skills: ChatCommunication Tools (PhoneEmailMobile Banking ApplicationsOnline Banking SystemsVideo)
Reposted Yesterday
Remote
Providence, RI
153K-279K Annually
Senior level
153K-279K Annually
Senior level
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
This role involves providing program consulting services to clients, designing and implementing Customer Experience programs, and driving organizational change to achieve business outcomes.
Top Skills: Cx DesignData AnalysisSurvey Design
Yesterday
Easy Apply
Remote
Hybrid
Providence, RI
Easy Apply
Senior level
Senior level
Big Data • Cloud • Internet of Things • Productivity • Software • Business Intelligence • Infrastructure as a Service (IaaS)
As a Technical Account Manager, you will serve as the primary contact for customers, providing technical leadership, guidance, and support, while advocating for customers' needs and promoting best practices.
Top Skills: Active DirectoryAWSAzureCifsConfluenceEsxGCPJIRALdapLinuxNfsSalesforceSmb
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