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Top Customer Success Jobs in Providence, RI

15 Days AgoSaved
Remote or Hybrid
Providence, RI
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills: PrecisionlenderSalesforce
15 Days AgoSaved
Remote or Hybrid
Providence, RI
106K-135K Annually
Senior level
106K-135K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.
Top Skills: Cs ToolsGainsightHrisSaaSSalesforce
17 Days AgoSaved
Remote
Providence, RI
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
17 Days AgoSaved
Remote or Hybrid
Providence, RI
173K-195K Annually
Expert/Leader
173K-195K Annually
Expert/Leader
Edtech • Information Technology • Software
The Director of Strategic Customer Success leads customer success strategy for global accounts, focusing on engagement and satisfaction while coaching teams to achieve retention goals.
Top Skills: Csm Capacity PlanningCustomer Success ProcessesSaaSSales Processes
Reposted 17 Days AgoSaved
Easy Apply
Remote or Hybrid
Providence, RI
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
Reposted YesterdaySaved
Remote
Providence, RI
21-27 Hourly
Junior
21-27 Hourly
Junior
Edtech
As a Customer Success Specialist, you will drive customer retention and sales growth through consultative relationships and strong product knowledge, while ensuring customer satisfaction by monitoring digital product success and addressing client needs.
Top Skills: Digital Products
Reposted 19 Days AgoSaved
Easy Apply
Remote
Providence, RI
Easy Apply
88K-189K Annually
Mid level
88K-189K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
Reposted 21 Days AgoSaved
Easy Apply
Remote or Hybrid
Providence, RI
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted 21 Days AgoSaved
Remote or Hybrid
Providence, RI
Mid level
Mid level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.
Top Skills: ExcelPower BISalesforce
Reposted 22 Days AgoSaved
Easy Apply
Remote
Providence, RI
Easy Apply
88K-140K Annually
Mid level
88K-140K Annually
Mid level
Big Data • Fintech • Mobile • Payments • Financial Services
As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.
Top Skills: MS OfficeSalesforce
23 Days AgoSaved
Remote
Providence, RI
125K-135K Annually
Senior level
125K-135K Annually
Senior level
Information Technology • Software • Cybersecurity
Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.
Top Skills: Customer Success PlatformsGainsightPlanhatSalesforce
23 Days AgoSaved
Easy Apply
Remote
Providence, RI
Easy Apply
125K-140K Annually
Mid level
125K-140K Annually
Mid level
Data Privacy
Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.
Top Skills: Crm ToolsCsm ToolsHubspotVitally
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Reposted 23 Days AgoSaved
Easy Apply
Remote or Hybrid
Providence, RI
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
Reposted 23 Days AgoSaved
Easy Apply
Remote
Providence, RI
Easy Apply
Internship
Internship
Information Technology • Security • Software • Cybersecurity
As a Client Success Intern, you will support onboarding sessions, assist with educational guide development, and engage with cybersecurity teams for client protection.
Reposted YesterdaySaved
In-Office or Remote
Providence, RI
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Enterprise Customer Success Manager will prioritize customer success strategies, manage relationships, and drive product adoption and renewals for Writer's enterprise clients.
Top Skills: B2B SaasContent MarketingTechnical WritingUx
7 Minutes AgoSaved
Remote
Providence, RI
85K-105K Annually
Senior level
85K-105K Annually
Senior level
Software
The Senior Customer Success Manager at Kojo will manage key customer relationships, focusing on adoption, retention, and driving measurable outcomes in the construction technology sector.
33 Minutes AgoSaved
Remote
Providence, RI
77K-102K Annually
Senior level
77K-102K Annually
Senior level
Edtech • Software
The Mid-Market Customer Success Manager ensures customer satisfaction by onboarding, driving product adoption, managing renewals, and expanding relationships with mid-market clients while collaborating with sales and cross-functional teams.
Top Skills: Salesforce
2 Hours AgoSaved
Remote
Providence, RI
80K-94K Annually
Mid level
80K-94K Annually
Mid level
Software
As a Customer Success Manager, you'll guide valued customers through onboarding, ensure product adoption, manage renewals, and drive growth by providing consultative support and identifying upsell opportunities.
Top Skills: CRMCustomer Success Tools
Reposted YesterdaySaved
Remote
Providence, RI
Junior
Junior
Information Technology • Internet of Things
The Customer Success Manager will bridge client needs with technology, ensuring clients utilize the platform effectively while maintaining strong relationships and providing insights to enhance services and products.
Top Skills: Digital Marketing
Reposted 4 Hours AgoSaved
In-Office or Remote
Providence, RI
Mid level
Mid level
Artificial Intelligence • Software • Automation
The Customer Success Manager will onboard new clients, ensure their successful adoption of n8n, nurture expansion opportunities, and manage communications and support escalations. Responsibilities also include designing scalable processes, running quarterly reviews, and collaborating cross-functionally to enhance customer value.
Top Skills: AutomationCRMSaaSWorkflows
4 Hours AgoSaved
Remote or Hybrid
Providence, RI
120K-170K Annually
Senior level
120K-170K Annually
Senior level
HR Tech • Software
The Lead Customer Success Manager will manage enterprise client relationships, drive user adoption, act as a trusted advisor, ensure customer satisfaction and retention, and collaborate cross-functionally to optimize customer success practices.
Top Skills: AISaaS
4 Hours AgoSaved
Remote
Providence, RI
Expert/Leader
Expert/Leader
Artificial Intelligence • Software
The Senior Solution Architect will guide customers through AI implementation, from architecture design to deployment, ensuring successful customer engagement and optimization post-sale.
Top Skills: AWSAzureGCPGoKubernetesNode.jsPython
5 Hours AgoSaved
Remote
Providence, RI
Mid level
Mid level
Aerospace
The Customer Success Manager identifies new business opportunities, builds client relationships, manages sales cycles, and ensures client satisfaction in the aviation sector.
Top Skills: HubspotSalesforce
6 Hours AgoSaved
Remote
Providence, RI
100K-130K Annually
Senior level
100K-130K Annually
Senior level
Legal Tech
The Customer Success Operations Manager drives operational excellence by optimizing processes, coordinating initiatives, and managing data-driven systems to enhance client experiences and efficiencies.
Top Skills: ExcelGoogle SheetsHubspotLookerTableauZendesk
7 Hours AgoSaved
Remote
Providence, RI
70K-120K Annually
Junior
70K-120K Annually
Junior
Financial Services
Manage customer success and product management activities. Ensure customer onboarding, provide technical support, and identify product improvements based on feedback.
Top Skills: Product ManagementSoftware Development LifecyclesTechnical Account Management
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