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Top Customer Success Jobs in Providence, RI

Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Providence, RI
Easy Apply
83K-112K Annually
Mid level
83K-112K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.
Top Skills: ExcelLookerSalesforceSheetsTableau
Reposted 14 Days AgoSaved
Easy Apply
Remote
Providence, RI
Easy Apply
144K-213K Annually
Senior level
144K-213K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
Reposted 14 Days AgoSaved
Remote
Providence, RI
96K-113K Annually
Mid level
96K-113K Annually
Mid level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Supervisor for the Customer Success Team, you will lead and manage a team focused on delivering high-quality customer experiences and resolving escalations while collaborating cross-functionally.
Top Skills: BlockchainCryptocurrencyGoogle Suite
Reposted 15 Days AgoSaved
Remote or Hybrid
Providence, RI
48K-55K Annually
Entry level
48K-55K Annually
Entry level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AI
The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.
Top Skills: Computer ProficiencyGeneral Office EquipmentSoftware Knowledge
Reposted 15 Days AgoSaved
Remote or Hybrid
Providence, RI
Senior level
Senior level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Manager ensures client satisfaction post-sale by driving adoption, managing relationships, and advocating for customers' needs across teams. Responsibilities include monitoring metrics, preparing reviews, and addressing concerns.
Top Skills: CRMGainsightSalesforce
16 Days AgoSaved
Remote or Hybrid
Providence, RI
100K-115K Annually
Senior level
100K-115K Annually
Senior level
Edtech • Information Technology • Software
As a Customer Success Manager, you will engage and empower clients, drive renewals, and identify expansion opportunities while managing accounts throughout their lifecycle.
Top Skills: GainsightSalesforce
19 Days AgoSaved
Remote or Hybrid
Providence, RI
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills: PrecisionlenderSalesforce
19 Days AgoSaved
Remote or Hybrid
Providence, RI
106K-135K Annually
Senior level
106K-135K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.
Top Skills: Cs ToolsGainsightHrisSaaSSalesforce
21 Days AgoSaved
Remote
Providence, RI
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
2 Days AgoSaved
In-Office
Providence, RI
60K-80K Annually
Junior
60K-80K Annually
Junior
Fintech • Software
The Customer Success Analyst will implement customer requirements, manage onboarding, drive time to value, support client issues, and assist with QA testing.
Top Skills: Excel
21 Days AgoSaved
Remote or Hybrid
Providence, RI
173K-195K Annually
Expert/Leader
173K-195K Annually
Expert/Leader
Edtech • Information Technology • Software
The Director of Strategic Customer Success leads customer success strategy for global accounts, focusing on engagement and satisfaction while coaching teams to achieve retention goals.
Top Skills: Csm Capacity PlanningCustomer Success ProcessesSaaSSales Processes
Reposted 2 Days AgoSaved
In-Office
Providence, RI
Entry level
Entry level
Logistics • 3PL: Third Party Logistics
The Signature Customer Success Supervisor manages a portfolio of smaller customers, driving satisfaction and retention, while identifying growth opportunities and ensuring effective client engagement.
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Reposted 21 Days AgoSaved
Easy Apply
Remote or Hybrid
Providence, RI
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
Reposted 5 Days AgoSaved
Remote
Providence, RI
21-27 Hourly
Junior
21-27 Hourly
Junior
Edtech
As a Customer Success Specialist, you will drive customer retention and sales growth through consultative relationships and strong product knowledge, while ensuring customer satisfaction by monitoring digital product success and addressing client needs.
Top Skills: Digital Products
Reposted 23 Days AgoSaved
Easy Apply
Remote
Providence, RI
Easy Apply
88K-189K Annually
Mid level
88K-189K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
Reposted YesterdaySaved
Remote
Providence, RI
140K-160K Annually
Mid level
140K-160K Annually
Mid level
Artificial Intelligence
The Customer Success Manager builds relationships, ensures customer satisfaction, manages account risks, and drives user engagement for a video communication platform.
Top Skills: B2B Saas
Reposted 25 Days AgoSaved
Easy Apply
Remote or Hybrid
Providence, RI
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted 25 Days AgoSaved
Remote or Hybrid
Providence, RI
Mid level
Mid level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.
Top Skills: ExcelPower BISalesforce
4 Hours AgoSaved
Remote
Providence, RI
Mid level
Mid level
Artificial Intelligence • Information Technology • Machine Learning • Software • Design
As a Customer Success Manager, you'll build strong customer relationships, provide support, identify growth opportunities, and collaborate with teams to improve product offerings.
Top Skills: CRMSaaS
9 Hours AgoSaved
Remote
Providence, RI
90K-100K Annually
Junior
90K-100K Annually
Junior
Enterprise Web • Information Technology • Payments • Sales
Manage a portfolio of clients, driving adoption and renewals while ensuring customer satisfaction. Collaborate across teams to provide innovative solutions and act as a trusted advisor to clients, enhancing their success and advocacy.
Top Skills: Salesforce
Reposted 11 Hours AgoSaved
Remote
Providence, RI
Senior level
Senior level
Fintech • Mobile • Payments • Software
As a Senior Customer Success Manager, you will manage customer relationships, provide insights, and help customers implement and grow using RevenueCat.
Top Skills: Google DocsLinearSlackZoom
Reposted 11 Hours AgoSaved
Remote
Providence, RI
60K-70K Annually
Mid level
60K-70K Annually
Mid level
Healthtech
The Customer Success Advisor manages customer relationships, drives utilization of PerfectServe solutions, and ensures client satisfaction by advocating for end users and identifying process improvements.
Top Skills: Healthcare SoftwareSaas Products
Reposted 11 Hours AgoSaved
In-Office or Remote
Providence, RI
Mid level
Mid level
Software
The Customer Success Manager will drive customer adoption, retention, and expansion for B2B SaaS clients, leveraging data and AI insights to build long-term relationships and ensure customer success.
Top Skills: AICsp ToolsSaaSSalesforce
Reposted 11 Hours AgoSaved
Remote
Providence, RI
100K-115K Annually
Mid level
100K-115K Annually
Mid level
Artificial Intelligence • Software
As a Scaled Customer Success Manager, you will manage a portfolio of 100+ accounts, driving product adoption, retention, and expansion through strategic partnerships and engagement strategies.
Top Skills: AmplitudeChurnzeroGainsightHubspotIntercomMixpanelNetSuiteQuickbooksVitallyXeroZendesk
Reposted 11 Hours AgoSaved
Remote
Providence, RI
Senior level
Senior level
Healthtech
As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.
Top Skills: Data FeedsDigital Health SolutionsIntegrations
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