Top Customer Success Jobs in Providence, RI

The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.

The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.

The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.

As a Customer Success Engineer, you'll provide technical expertise and guidance to customers post-sale, enhancing their use of GitLab's solutions through webinars, labs, and best practices. You'll collaborate with internal teams to support implementation and customer relationships.

The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.

The Sr. Customer Success Manager at F5 enhances customer engagement, drives product adoption, and guides clients in maximizing their investment in F5 solutions, while collaborating cross-functionally within the organization.

The Customer Success Manager will guide customers through onboarding and adoption of F5 solutions, ensuring they maximize value from their investment and advocating for their needs across the organization.

The Customer Success Analyst will implement customer requirements, manage onboarding, drive time to value, support client issues, and assist with QA testing.

The Customer Success Manager at Delinea manages Enterprise accounts, drives product adoption, and ensures customer value by building strong relationships and tracking success metrics.

The Senior Customer Success Manager will manage commercial accounts, drive product adoption, ensure positive customer experiences, and align on renewals for growth.

The Digital Customer Success Manager will oversee a broad book of JazzHR customers, focusing on digital engagement and automation to enhance customer satisfaction and retention.

The Associate Customer Success Manager supports a Senior CSM while managing smaller accounts, ensuring day-to-day operations, customer experience, and proactive communication.

The Associate Customer Success Manager will lead project planning, execution, and delivery for customer projects, managing stakeholder coordination and support requests while ensuring high-quality standards and user training.

The Enterprise Customer Success Manager is responsible for managing a portfolio of high-touch trade service companies, ensuring customer satisfaction, analyzing engagement data, and promoting up-selling and cross-selling opportunities.

Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.

As a Senior Customer Success Manager, you manage strategic enterprise accounts, build relationships, drive expansion, ensure customer value, and mentor junior CSMs.

The Customer Success Manager will oversee a customer portfolio, drive user adoption, manage renewals, and identify expansion opportunities while collaborating with various internal teams to optimize customer success with Nue's products.

Manage a portfolio of 1,200+ early-stage customers, driving adoption, retention, and long-term success through data-informed engagement and structured programs.

The Customer Success Manager will oversee enterprise accounts, drive customer health and success, identify growth opportunities, and collaborate cross-functionally to enhance product adoption in healthcare AI.

Manage a portfolio of 100+ accounts, focusing on renewals and expansion within customer success. Drive product adoption and build relationships with engineering leaders.

The Customer Success Manager will engage and manage utility customers, driving value and expansion through strong relationships and industry expertise. Responsibilities include onboarding, support, and collaboration across teams to ensure customer success and retention.

The Customer Success Enablement Manager will design and implement training programs, oversee onboarding, analyze performance metrics, and foster collaboration for enhancing Customer Success effectiveness.

The Associate Customer Success Manager supports customer engagement, product adoption, and satisfaction, while learning Verint solutions and advocating for customer needs.