Top Account Manager (AM) Jobs in Providence, RI

Manage a portfolio of existing B2B SaaS customers, driving renewals, upselling, cross-selling, product adoption, retention, and revenue growth. Serve as the primary customer contact, conduct account reviews, identify risks, maintain CRM forecasts, and collaborate with Customer Success, Professional Services, Product, Sales, and Marketing teams. Travel to customer meetings or QBRs as needed.

Own and grow a portfolio of approximately 100–125 insurance-agent accounts. Drive revenue through upselling, cross-selling, campaign creation, pricing, targeting, and performance optimization. Lead client discussions around conversion rates, cost per call, cost per policy, and ROI while partnering with media and operations to improve call quality and volume. Maintain retention by delivering measurable value and profitable customer acquisition outcomes.

Own a named portfolio of 20–30 high-value partners, developing joint business plans, managing QBRs, tracking partner health and progression, and driving managed ARR, retention, customer outcomes, certification, enablement, and co-marketing. Collaborate with Sales, Customer Success, RevOps, and Partner Marketing while establishing Apollo’s high-touch partner management program.

Manage a portfolio of logistics, warehousing, fulfillment, and last-mile delivery accounts. Build client relationships, oversee staffing plans and shift fulfillment, resolve escalations, track account health and operational metrics, prepare business reviews, and identify retention, upsell, and expansion opportunities. Partner with Sales and Operations teams to align worker supply with client demand during peak periods and new site launches.

Develop and grow strategic reseller and system integrator partnerships across Latin America. The role manages partner business plans, channel programs, account mapping, sales training, technical certification, pre-sales support, pipeline development, and joint customer engagements. It requires recruiting new partners, enabling existing partners, supporting marketing campaigns, presenting to executives, assisting with deal closure, and reporting on pipeline and lead generation. Regional travel is required.

Own and grow a portfolio of enterprise customers by identifying expansion opportunities, selling new modules and users, coordinating cross-functional teams, maintaining account plans and forecasts, engaging executives, and closing multi-stakeholder deals with 10-20% travel.

Manage a portfolio of global enterprise customers to drive expansion and maximize bookings. Lead strategic, outcome-focused selling, coordinate cross-functional teams, manage RFPs/procurement/legal reviews, maintain account plans and forecasting, and engage executives. Expect 10–20% travel for in-person strategic meetings.

Own strategic New England cybersecurity accounts by selling security services and technology solutions, managing the full sales cycle, building multi-year account plans, developing pipeline, forecasting accurately, and exceeding margin and quota targets. Build executive relationships, coordinate cross-functional Optiv teams and technology partners, communicate value propositions, negotiate opportunities, and monitor client satisfaction and strategic goals.

Manages a wireless business sales territory by prospecting for new customers, qualifying leads, closing sales, and growing existing accounts. Consults with business clients to identify challenges and recommend solutions involving wireless, cloud, security, ISP, VoIP, and Google platforms. Builds executive relationships, presents integrated solutions, tracks sales activity in CRM tools, and travels throughout the assigned territory for customer meetings and site visits.

Manage strategically complex client relationships and portfolios, owning retention, expansion, and cross-channel digital marketing strategy. Lead quarterly business presentations, deliver data-backed recommendations, coordinate internal teams, and act as a Fiona platform expert. Drive departmental initiatives, process improvements, product feedback, client onboarding, and mentorship for Account Managers and Coordinators. Success is measured through retention, client satisfaction, response times, reporting accuracy, expansion, revenue growth, and team development.

Manage a portfolio of advertisers on the Adflow commerce media platform, building relationships, monitoring budgets and campaign performance, presenting business reviews, coordinating onboarding, recommending optimization strategies, and identifying revenue-growth opportunities. The role serves as the primary client contact, collaborates with internal campaign, media operations, creative, and finance teams, and uses performance marketing expertise and analytics to drive advertiser success and long-term partnerships.

Services and sells personal lines insurance policies, manages new and renewal accounts, maintains customer and underwriter relationships, analyzes coverage and policy forms, processes payments, retains clients, follows workflows, and meets annual sales goals. Requires strong communication, organization, insurance product knowledge, and proficiency with AMS360, Microsoft Office, and PL Rater.

Manage and grow a portfolio of business accounts by building customer relationships, achieving sales and revenue targets, handling inbound and outbound sales activity, identifying opportunities, maintaining account plans, and collaborating with internal teams and partners. The role also involves managing CRM data, meeting performance KPIs, supporting customer satisfaction, presenting to stakeholders, and continuously developing knowledge of Telstra’s ICT products and solutions.

Owns complex, strategic software renewals across the Americas, with accountability for retention, expansion, forecasting, negotiations, and commercial risk management. Leads high-value multi-year, multi-product agreements, partners with Sales, Legal, Finance, Deal Desk, and Customer Success, and manages executive customer relationships. The role also mentors renewal managers, improves negotiation processes, and applies generative AI to contract analysis, scenario modeling, forecasting, and communications.

Leads global strategic relationships with assigned MedTech accounts, owning account strategy, revenue growth, retention, profitability, pipeline, share-of-wallet expansion, executive engagement, and complex commercial negotiations. Coordinates cross-functional teams across sales, engineering, operations, quality, supply chain, finance, and marketing. Identifies new applications and opportunities, manages global RFQs and agreements, provides market intelligence, and positions TekniPlex as a preferred strategic supplier.

Manage health and Medicare insurance client portfolios as a strategic advisor. Drive revenue growth, optimize lead, call, and click campaigns, monitor ROAS and KPIs, analyze performance data, create reports, and communicate insights. Collaborate with media buying, affiliate, and analytics teams while maintaining CMS marketing compliance and independently managing multiple client accounts in a fully remote environment.

Manage and grow relationships with existing transit agency and operator customers. Drive upsell, cross-sell, expansion, renewals, account planning, forecasting, and customer satisfaction. Educate customers on platform capabilities, develop proposals and business cases, collaborate on account-based marketing, and share customer feedback internally. The role requires transit technology or government sales experience, transit industry knowledge, strong communication skills, and frequent travel across Canada and the USA.

Manage and expand a portfolio of emerging growth and mid-market banking and financial services accounts. Build C-level relationships, identify upsell and cross-sell opportunities, develop account plans, propose business solutions, coordinate post-sale implementation, forecast sales, and track pipeline, bookings, and account metrics.

Manage and grow revenue across an existing mid-market customer portfolio. Develop account plans, identify cross-sell and upsell opportunities, manage expansion sales cycles, support renewals, maintain CRM pipeline and forecasts, and collaborate with Customer Success, Marketing, Finance, Legal, Product, and Implementation. Build relationships with education-sector stakeholders and represent the company at customer meetings and industry events.

Manages revenue growth across an existing mid-market customer portfolio through account planning, upselling, cross-selling, renewals support, and consultative sales. Builds relationships with education stakeholders, manages opportunities from discovery through close, maintains CRM records and forecasts, and collaborates with Customer Success, Marketing, Finance, Legal, Product, and Implementation teams. Represents the company at customer meetings and industry events while providing customer and market insights.

Grow revenue across an existing mid-market customer portfolio by developing account plans, identifying cross-sell and upsell opportunities, managing expansion sales cycles, supporting renewals, and maintaining accurate CRM forecasts. Build relationships with education-sector stakeholders, coordinate with Customer Success and cross-functional teams, capture market insights, and represent Everway at customer meetings and industry events.

Grow revenue across an existing mid-market customer portfolio through account planning, cross-sell, upsell, renewals support, and consultative sales. Manage expansion opportunities from discovery through close, maintain CRM pipeline and forecasts, collaborate with Customer Success and cross-functional teams, and develop relationships with education stakeholders. Travel may be required for customer engagements, industry events, and sales opportunities.

Manages and grows revenue across an existing mid-market customer portfolio through account planning, cross-selling, upselling, renewals support, and consultative sales. Builds relationships with education organizations, manages opportunities from discovery through close, maintains CRM pipelines and forecasts, and collaborates with Customer Success, Marketing, Finance, Legal, Product, and Implementation teams. Travel may be required for customer engagements, sales opportunities, and industry events.

Manage high-value CTV and digital advertising clients as the primary contact, overseeing onboarding, campaign execution, performance reporting, retention, and satisfaction. Provide analytical insights, strategic recommendations, troubleshooting, and upsell or cross-sell support. Partner with Sales and internal teams, identify account risks and opportunities, present campaign results, advise on emerging AdTech trends, and mentor other Account Managers.

Manages end-to-end customer relationships for manufacturing accounts, including customer records, credit terms, quotes, orders, order status, expediting, and complaint resolution. Owns JIT supply chain programs and collaborates with Sales, Product Management, Supply Planning, Demand Planning, and scheduling teams on forecasts, reorder points, material availability, and commercial opportunities. Performs inside sales follow-up and cold calling while maintaining accurate system data and delivery metrics.