Top Operations Manager Jobs in Pittsburgh, PA

Lead Support strategy and operations: provide data-driven insights, build 0-to-1 programs, own lifecycle intelligence, drive AI/automation adoption, plan capacity and budgets, create unified performance dashboards, and represent Support cross-functionally to execute OKRs and improve customer experience.

Lead day-to-day configuration, operation, and optimization of MarTech and subscription systems (paywalls, messaging, consent, analytics). Translate business needs into platform configs, manage integrations and data flows, collaborate with engineering and legal, own launches, QA, and post-release monitoring to improve conversion, retention, and monetization.

The Partner Operations Manager will optimize and manage operations for channel and indirect revenue, supporting partner deals and ensuring compliance with GTM strategy.

The Operations Manager oversees IT operations, evaluates system performance, ensures data integrity, and manages infrastructure, including servers and cloud systems.

Lead day-to-day operations for exterior services (landscaping, snow removal), managing scheduling, fleet, purchasing, budgets, field supervisors, and client coordination. Oversee maintenance, safety, hiring, payroll approvals, and quality control while supporting sales and ensuring corporate image and compliance.

Lead support analytics, KPI framework, QA, workforce management, capacity planning, and knowledge/content operations. Build dashboards, translate data into leadership decisions, drive process improvements, and oversee WFM and QA programs across voice, chat, and AI channels.

Manage Customer Service, Technical Services, and Field Service teams to ensure efficient case management, order processing, installation scheduling, KPI tracking, cross-department communication, and staff development. Drive improvements, ensure policy compliance, and address performance and quality issues to deliver timely customer experiences.

Manage specialty mail-order pharmacy fulfillment operations including filling, quality control, shipping, regulatory compliance, P&L oversight, staffing, vendor/contracts management, cross-department coordination, training, and customer issue resolution.

Lead day-to-day Channel Operations and strategic GTM initiatives for Vanta's Partner business. Partner with Channel, GTM Ops, Business Systems, Finance, and Marketing to design scalable processes, governance, reporting, partner programs, attribution, pricing, and territory/account rules. Translate ambiguous problems into actionable operational recommendations, drive cross-functional projects from strategy through execution, and measure outcomes to improve partner and seller experiences.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

Own day-to-day operational execution for a portfolio of partners: configuration, billing, data/integration operations, implementations, escalations, reporting, and partner business reviews. Coordinate cross-functionally to resolve issues, run implementations, and serve as primary operational contact to ensure smooth partner relationships and flag risks early.

Lead seasonal staff and manage logistics for junior and group residential programmes across multiple North American centres. Responsibilities include accommodation, transport and schedule coordination, budget and timesheet management, staff recruitment/training/supervision, health & safety compliance, client liaison, and programme quality assurance. Role requires hands-on operations management during busy summer periods.

The Vice President, Client Operations Manager oversees operational services, client data management, and analytics, ensuring quality deliverables and driving process improvements.

The Vice President, Client Operations Manager oversees client operations, ensuring service delivery, client inquiry management, and driving data-driven improvements in a global financial services context.

Lead and execute high-priority cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; research markets and opportunities; identify operational problems and implement solutions; own projects end-to-end and deliver measurable business outcomes.

The Operations Manager will oversee partner data capture launches, coordinate logistics, train workers on equipment use, and develop repeatable processes.

Lead scaling of Zip's Business Value function by building systems, tooling, and data infrastructure for ROI modeling, benchmarking, and reporting. Produce C-suite level business cases, create self-serve go-to-market tools, stand up intake/triage/reporting workflows, and advise GTM, Product, and Enterprise teams to operationalize value generation.

Manage and improve a service unit: supervise Team Managers and staff, drive local sales alignment, ensure service quality and compliance, oversee billing/DSO, hiring/training, budgets, audits, and participate in industry functions and special projects.

Lead RevOps analytics and GTM engineering to scale revenue processes. Build analytics infrastructure, evaluate AI-first tech, automate lead-to-cash workflows using AI-assisted development, integrate systems, and deliver data-driven strategic insights across Sales, Marketing, and Post-Sales.

The Senior Renewal Operations Manager builds and scales operations for high-volume renewals, ensuring reporting accuracy, data integrity, and operational processes across teams.

Lead India operations and projects: manage budgets, contracts, field logistics and teams, cultivate stakeholder partnerships, ensure data quality, generate insights and reports, train field teams, and support regional Operations and Data & Insights on special projects. Travel ~10–20%.

Operate and maintain the Workforce Management function during a six-month contract: validate AI demand forecasts, translate forecasts into staffing and schedules, manage BPO capacity and invoices, co-own labor cost modeling with Finance, deliver hiring recommendations, maintain reporting cadences, and coordinate cross-functionally with Product, Marketing, Data Science, and Ops leadership.

The Operations Manager oversees site integration and operational efficiency, managing RSO teams and ensuring successful departmental setups across multiple facilities with a focus on continuous improvement.

The Operations Manager will oversee site integration strategies, manage reconditioning teams, ensure operational efficiency, and lead continuous improvement projects.