Top Operations Jobs in Orlando, FL

Leads day-to-day operations across a multi-location studio network, corporate team, call center, inventory, warehouse, payroll, facilities, vendors, recruiting, and compliance coordination. Builds operating systems, scorecards, accountability cadences, and processes that improve profitability, staffing, inventory accuracy, payroll execution, and location performance. Manages operational decisions, resolves recurring issues, supports new-location growth, and travels extensively to studio locations.

Coordinates field operations, employee schedules, staffing, travel, onboarding, timesheets, billing reconciliation, purchase orders, and operational reporting. Serves as a liaison for field employees and collaborates with accounting and operations teams to resolve payroll, invoicing, and documentation discrepancies. Maintains accurate records, supports audits, tracks KPIs, promotes safety, and contributes to process improvements.

Leads Customer Experience operations across support channels and the full e-commerce lifecycle, including payments, fulfillment, subscriptions, refunds, and retention. Manages CX teams, staffing, escalations, workflows, SOPs, and performance KPIs. Uses customer and operational data to identify friction, improve efficiency, reduce contacts, and scale processes while partnering with Product, Payments, Fulfillment, Pharmacy, Clinical, and other teams.

Own ChartHop’s marketing and revenue operations infrastructure, including HubSpot administration, data governance, lead lifecycle design, automation, attribution, funnel analytics, dashboards, and Salesforce migration. Partner with marketing and sales leadership to establish shared metrics, improve routing and conversion efficiency, identify process gaps, and drive cross-functional operational improvements. Serve as the GTM engineering and AI-automation champion while balancing strategic planning with hands-on execution.

Coordinates fundraising department operations, executive support, donor services, prospect research, CRM data integrity, reporting, events, meetings, invoices, and cross-team campaigns. Manages the Development VP’s calendar, travel, expenses, and donor communications; maintains donor records and pipeline data; supports donor inquiries and stewardship; researches prospects using iWave; and tracks departmental goals and KPIs. The role also supports CRM cleanup and broader administrative projects.

Lead strategy and business operations programs for Airbnb’s Services & Membership team. Develop growth strategies, analyze marketplace performance using SQL, Excel, and Tableau, identify and test growth opportunities, build decision-support tools, and partner with product, marketing, data science, finance, and partnerships teams. Manage complex cross-functional workstreams, communicate business performance, and scale successful initiatives across geographies.

Supports wealth-management operations by maintaining portfolio platform data, account and transaction coding, reporting configurations, and data integrity. Performs audits, troubleshoots platform issues, supports advisors and internal teams, explains performance methodologies, builds custom queries, improves processes, and assists with projects involving billing, trading, tax reporting, composites, and performance data.

Leads insurance sales and service operations in a contact center environment. Oversees frontline leaders, performance metrics, staffing, quality, sales, profitability, budgets, client relationships, employee development, recruiting, training, and operational improvements. Analyzes performance data, manages resources and projects, coordinates policy and process changes, and ensures strong customer experiences while meeting business objectives.

Owns revenue operations by optimizing sales processes, improving CRM workflows, implementing sales automation tools, and developing standardized dashboards and reporting. Analyzes funnel performance, conversion rates, quotas, commissions, and sales activity to improve productivity. Partners with leadership and cross-functional teams on process adoption, training, workflow design, and infrastructure improvements. Requires Salesforce administration experience, advanced Excel skills, analytical ability, and five years of relevant sales operations or sales management experience.

Supports users through email and chat, resolves product, betting, billing, and technical issues, monitors critical site problems, and escalates incidents. Reviews deposits, withdrawals, accounts, and potential irregularities; conducts due diligence investigations and provides payment operations support. Captures customer insights, uses internal tools, and works nights, weekends, and holidays during high-volume sports schedules.

Own Rain’s revenue operations infrastructure across Sales, Marketing, Partnerships, and Customer Success. Design and administer GTM compensation plans, maintain revenue dashboards and analyses, manage HubSpot architecture and integrations, support GTM systems, automate workflows with AI tools, and optimize cross-functional sales processes. The role requires strong analytical, systems administration, compensation, and process improvement skills in a fast-growing fintech environment.

Lead end-to-end Revenue Operations for a high-growth B2B SaaS company: build GTM operating model, own forecasting and analytics, manage GTM systems (Salesforce/CPQ/marketing automation), drive AI automation, enable cross-functional alignment, and deliver executive revenue insights to scale enterprise sales.

Monitor system alerts during assigned shifts, follow troubleshooting flowcharts, restart hardware, escalate unresolved issues, and maintain detailed action logs. The role provides flexible afternoon, weekend, and absence coverage while supporting operations for electromechanical power systems. Success requires technical aptitude, attention to detail, independent judgment, strong communication, and the ability to prioritize issues in a fast-paced environment.

Manage technical operations for a lending platform, including lender and client configuration, production support triage, funding and service monitoring, operational reporting, SQL troubleshooting, documentation, and process improvement. Serve as the liaison between business teams and engineering, resolve known issues, escalate application bugs, maintain runbooks, and identify opportunities to reduce manual work and improve platform performance.

Leads strategic operations for Microsoft’s Core commercial organization, managing executive business rhythms, governance, operating cadence, and cross-organizational alignment. Partners with senior and regional leaders to translate strategy into measurable execution, surface risks and dependencies, improve decision-making, and ensure accountability. Establishes scalable processes, tools, and standards while driving continuous improvement and adoption of AI-enabled capabilities.

Leads the company’s global Revenue Operations organization, including Field Operations, Marketing Operations, Data Analytics, forecasting, GTM planning, territory and quota design, revenue systems governance, and AI-enabled automation. Partners with the CFO, CRO, CMO, and Board to improve forecast accuracy, pipeline health, sales productivity, retention, data reliability, and Salesforce and RevTech execution. Builds and develops a high-performing organization supporting growth from approximately $550 million to more than $1 billion in ARR.

Owns marketing operations, pipeline analysis, attribution, lead routing, HubSpot administration, and Salesforce alignment. Builds reporting and attribution models, manages funnel conversion and marketing automation, maintains data quality, and recommends improvements to pipeline generation. Partners with Marketing, Sales, SDR, and executive leadership to measure campaign performance, improve lead management, and support forecasting and GTM reviews.

Build and ship internal data and AI products to help Product and Engineering teams. Analyze large structured and unstructured datasets, convert analyses into repeatable tools and dashboards, and drive end-to-end projects from scoping to launch and iteration. Use AI-assisted development tools responsibly, translate findings into decision-ready recommendations, and embed feedback loops and documentation for long-term adoption.

Provides Tier 1 NOC support by monitoring network services, triaging and resolving incidents, escalating issues, handling customer requests, documenting solutions, and supporting service and change management in a 24/7 WAN/LAN/MAN environment. The role requires network troubleshooting knowledge, familiarity with Cisco and F5 technologies, ServiceNow experience, customer support skills, and flexibility for shift work and hybrid onsite requirements.

Provides first-tier NOC support for CBP network infrastructure in a 24/7 environment. Monitors network services, responds to alarms and incidents, performs initial triage, resolves or escalates issues, documents solutions, and supports service and change requests. The role requires customer telephone and electronic support, knowledge of routing, switching, firewalls, load balancing, monitoring tools, incident management, and flexible shift work.

Provides Tier 2 technical support for Optain’s robotic retinal camera and software platform. Troubleshoots hardware, software, image quality, connectivity, EHR integration, and clinical workflow issues; handles medical device complaints under regulated quality processes; creates support documentation and training; improves internal tools and workflows; analyzes issue trends; and coordinates product, engineering, quality, regulatory, and customer success initiatives.

Owns US customer and commercial operations for a healthcare hardware and AI company. Responsibilities include forecasting camera demand, managing manufacturing partners and inventory, launching repair and replacement services, executing and negotiating customer contracts, managing legacy obligations, creating SOPs and policies, and automating operational workflows with AI tooling. The role is remote, US-based, with occasional travel for customer engagements and team offsites.

Leads all operational, financial, and strategic functions across the East Region, including $100M+ P&L ownership, profitability, budgeting, capital allocation, continuous improvement, facilities oversight, integration, and KPI performance. Develops regional leaders, drives culture and retention, partners cross-functionally on growth and service delivery, and ensures exceptional family experiences. Requires extensive multi-unit leadership in regulated or high-empathy industries, management of geographically dispersed teams, transformation experience, and 25% travel.

Supervise OTC derivatives lifecycle management, including accounting, pricing, valuation analysis, reporting, client onboarding, and query resolution. Lead operating model improvements, risk mitigation, controls documentation, data integrity, compliance, strategic projects, staff development, and analytical tool enhancements. Provide technical guidance on OTC derivatives valuations and represent the valuations team in client discussions.

The Business Operations Lead role involves coordinating projects, analyzing data, and developing strategies to enhance business operations at Atticus, a platform supporting those in crisis.