Top Operations Jobs in Orlando, FL

The Product Operations Lead will scale product deployments, deliver mission outcomes, curate insights from data, and manage operational processes in the defense technology sector.

Supervise a call-center style investment operations team delivering client service, training and staffing oversight, trade execution and transaction processing, account management for varied account types, escalation resolution, process documentation, and coordination with home office departments to mitigate risk and report team performance.

Oversee commercial lines operations including policy processing, endorsements, renewals, and cancellations. Drive process improvements, automation, compliance, reporting, and team development while collaborating with underwriting, claims, IT, compliance, and sales to ensure high service levels and customer satisfaction.

As a Senior Specialist in Client Operations, you'll resolve service issues, partner with clients, and support continuous service improvements.

Provide production support and operations for enterprise batch processing: build and maintain automated workflows, manage scheduling and dependencies, troubleshoot failures, implement restart/recovery and logging, optimize database/query performance, monitor metrics, coordinate incident escalation, and support deployments to ensure operational stability.

Provide technical support and SME guidance for business applications, maintain and test system-driven forms and templates, drive process automation and system improvements, partner with business and IT to ensure compliance and operational efficiency.

Lead newsroom technology strategy and day-to-day operations across broadcast, streaming and digital platforms. Supervise field operations, streaming/studio production and editing teams, manage newsroom systems (iNews, BitCentral, Premiere), oversee equipment/vehicle maintenance, advise on procurement and workflows, and liaise with Engineering and IT to ensure multi-platform content delivery.

Lead strategy and execution for contracting, licensing, bundling, pricing, and billing models across Sales, Finance, Product, Legal, and GTM systems. Drive CPQ/quote-to-order modernization, MSP and channel pricing, new product launch readiness, and system alignment to ensure accurate ARR reporting and simplified customer transactions. Serve as cross-functional leader and escalation point for complex licensing and renewal scenarios.

Lead development and execution of client service strategies within Client Operations & Reporting. Improve client satisfaction and operational efficiency, ensure regulatory compliance, resolve complex client issues, collaborate cross-functionally, analyze feedback and data to drive continuous improvement, and provide expert guidance to internal teams to support business growth.

Lead client operations by developing and implementing client service strategies, improving service delivery and operational efficiency, ensuring regulatory compliance, and collaborating cross-functionally to resolve complex client issues and enhance satisfaction.

Lead revenue and sales operations as a GTM chief of staff: design and enforce sales processes, manage forecasting and territory modeling, analyze sales metrics, align revenue systems and CRM, collaborate with finance on commissions and reporting, and drive cross-functional GTM initiatives to improve sales effectiveness and growth.

Support operational excellence by owning reporting and dashboards, improving CRM data quality, building Excel-based reports and Redtail workflows, auditing data, coordinating cross-functional projects, documenting SOPs, testing processes, and identifying automation opportunities to improve firm-wide operations.

Manage and optimize underwriting workflows and staffing to meet cycle times. Provide underwriting assistance during volume spikes, analyze data to improve processes, develop SOPs and training, ensure regulatory compliance, reduce manual work through technology, and communicate findings to stakeholders.

Operate at the intersection of underwriting, data science, and sales operations to validate inputs, approve quotes within authority, monitor funnel performance, analyze risk composition, triage quote inquiries, support downstream execution, and develop underwriting reporting and dashboards to ensure operational integrity of an automated underwriting workflow.

Manage sustainment operations and Contractor Logistics Support for advanced defense systems, overseeing logistics, field support, and readiness metrics.

Manage end-to-end operations for high-profile experiences: ensure listing accuracy and quality, support guest vetting and logistics, coordinate partners and vendors, work with engineering on tooling and testing, analyze impact, resolve issues (including on-call), and maintain clear process documentation.

The Revenue Operations Strategy Manager will develop operational strategies, improve processes, and collaborate with various departments to enhance efficiency and meet company goals.

Lead multi-site snow removal and base operations teams, develop operational objectives, policies, training and budgets, ensure safety and readiness, analyze performance metrics, manage vendors/customers, and travel frequently to support operations.

Support 3D designers and manage virtual product creation and eCommerce product data. Coordinate and implement PLM/eCommerce projects, gather business requirements, maintain and develop product data applications, provide training and documentation, and produce reports and analyses.

Own and administer the CX tech stack, drive AI/automation and self-service, design API-supported workflows, manage Tier II backend operations, oversee Drift CX, and deliver CX reporting, dashboards, SOPs, and vendor/engineering partnerships to improve containment, reduce costs, and resolve systemic issues.

Field-focused role improving 4-wall restaurant operations and franchisee profitability through hands-on coaching, diagnostics, training, and implementation support. Partners with franchisees and Franchise Operations Partner to develop and drive actionable improvement plans, uphold brand standards, and support initiative rollouts across a defined market.

Lead and scale Revenue Operations: own GTM tech stack (Salesforce), establish RevOps processes and governance, build revenue intelligence and forecasting, drive sales enablement, optimize territory/comp plans, and align Sales, Marketing, Finance, and Product to improve pipeline health and revenue outcomes.

The Director of GTM Operations drives operational excellence and growth through strategy development, process optimization, and cross-functional collaboration, focusing on sales and customer success.

Lead support analytics, KPI framework, QA, workforce management, capacity planning, and knowledge/content operations. Build dashboards, translate data into leadership decisions, drive process improvements, and oversee WFM and QA programs across voice, chat, and AI channels.

Contract RevOps specialist to audit and fix the GTM stack, integrate and configure CRM and outbound tools, build dashboards and automations, resolve data quality issues, and deliver clear documentation for handoff.