Top Operations Jobs in Nashville, TN

Lead planning, workforce, vendor, and readiness functions for Customer Care. Build financial models, drive capacity and OKR execution, manage BPO vendor relationships, enable integrations and product launches, and hire and develop high-performing teams to scale operations and AI adoption.

Supports regional and property managers in operating apartment communities nationwide. Responsibilities include leasing, marketing, staffing, training, inspections, maintenance coordination, resident issue resolution, compliance, reporting, budgeting, and serving as interim property manager. The role requires weekly assignments involving 90% travel, including extended student-housing turnover assignments, weekends, air travel, and use of a personal vehicle.

Leads Legal and Compliance department operations, including process improvement, legal technology administration, knowledge management, outside counsel and vendor management, budgeting, contract operations, reporting, compliance support, and insurance administration. Partners cross-functionally with Finance, HR, Commercial, Medical Affairs, Regulatory Affairs, and other teams to improve efficiency, scalability, risk management, and service delivery.

Own Ditto’s ambassador program and campus growth operations across 733 college campuses. Recruit, train, support, and manage distributed student ambassadors; create repeatable launch playbooks; oversee campus campaigns, supplies, budgets, and reporting; gather student feedback; coordinate with marketing, product, matching, and support teams; and hire the community organization as it scales.

Supports the Transition Manager in managing end-to-end onboarding and transitions for Private Wealth Advisors, advisor teams, and their books of business. Coordinates stakeholders, gathers documentation, prepares technology and operational readiness, explains policies and requirements, resolves issues, and delivers a high-touch concierge onboarding experience. The role requires strong organization, communication, relationship management, financial industry knowledge, and travel for advisor transitions and onboarding activities.

Supports complex customer account maintenance for consumer deposit and savings products. Serves as a subject matter expert, handles escalations, performs quality control, monitors workflows and service levels, maintains regulatory and operational controls, analyzes trends, recommends process improvements, and partners with Risk, Compliance, Technology, and Product teams. Also assists with mentoring, training, documentation, onboarding, and strategic operational initiatives.

Coordinates interpreting assignments across clients and projects by scheduling qualified interpreters, recruiting language professionals, communicating assignment details, maintaining records, onboarding resources, reviewing invoices, and resolving coverage issues. The role monitors schedules, handles cancellations and urgent changes, collaborates with project management, finance, recruiting, and operations teams, and identifies workflow improvements. It requires independent remote work during U.S. Eastern business hours and professional English communication.

Analyzes business processes, systems, and operational data to identify inefficiencies and implement improvements. Documents current-state processes, develops procedures and workflow diagrams, supports audits, and evaluates change effectiveness. Collaborates with stakeholders on project scopes, business cases, implementation, testing, training, and UAT releases. Monitors KPIs, recommends system and process enhancements, provides training and technical assistance, and coordinates multiple initiatives across business, IT, and servicing departments.

Lead CEA’s grantmaking operations across intake, diligence, compliance, structuring, payments, monitoring, and closeout. Serve as the internal authority on US charitable grantmaking, including cross-border grants, individual grants, DAFs, and non-standard vehicles. Manage and grow the Grants Operations team, partner with grantmakers and Finance, establish scalable systems and controls, and guide risk-sensitive decisions. Develop SOPs, templates, technology systems, reporting, and evaluation processes that support rapid, compliant grant deployment.

Build and operate an AI-assisted revenue acquisition engine through prospect research, outbound campaigns, CRM automation, lead follow-up, database reactivation, appointment generation, pipeline management, reporting, and continuous campaign optimization. The role targets private-pay healthcare businesses and requires independently managing prospect data, workflows, messaging, qualification, and revenue-focused growth initiatives.

Leads the build-out of commercial operations infrastructure, including quote-to-cash processes, CRM systems, reporting, forecasting, and operating rhythms. Partners cross-functionally with Sales, Finance, Legal, Engineering, Supply Chain, Manufacturing, and Product to improve execution and customer deployment outcomes. Builds and develops the commercial operations team while establishing scalable processes, governance, data integrity, and alignment with SIOP and operational planning.

Supports commercial and client operations through public agency contract administration, documentation, compliance tracking, invoicing, reporting, renewals, and client onboarding. Researches funding opportunities and assists with grant applications, RFPs, proposals, and submission logistics. Provides marketing and business development support through website and collateral updates, prospect research, CRM maintenance, and sales preparation. Coordinates across teams while managing multiple deadlines and maintaining responsive client communication.

Lead AI-informed workforce capacity planning and forecasting for Compliance Operations. Partner with Finance, Legal, and Ops to build scenario-based staffing models, cost and OpEx forecasts, and drive opportunities from analysis through execution. Communicate capacity risk and regulatory readiness to senior leadership and act as a WFM center of excellence across adjacent teams.

Build Nightfall AI’s revenue operations and GTM engineering function from scratch. Own CRM architecture, forecasting, quota and territory planning, reporting, GTM data quality, automation workflows, process design, and cross-functional alignment across Sales, Marketing, Customer Success, and Finance. The role requires hands-on development of AI-enabled GTM automations, strong revenue analytics, and strategic partnership with executive leadership in a high-growth B2B SaaS environment.

Manages Content team workflows, project requests, webinar logistics, vendor relationships, employee onboarding, shared inboxes, support tickets, and process documentation. Tracks projects in Monday.com, coordinates stakeholders, maintains employee marketing profiles, and identifies opportunities to improve processes through automation, AI, and technology. Supports marketing operations and special projects while ensuring requests are prioritized, completed accurately, and delivered on time.

Leads strategy, revenue operations, and company-wide operating cadence as a strategic partner to the CEO. Owns revenue analysis, forecasting, pricing, pipeline, renewals, board operations, and systems across HR, IT, legal, and FP&A. Manages external accounting, tax, and legal partners while driving leadership alignment, resource allocation, strategic deals, and predictable execution.

The Revenue Operations Manager supports the Outside Sales organization by optimizing HubSpot workflows, maintaining data hygiene, and building pipeline, forecast, and performance dashboards. The role partners with Sales Directors on territory planning, target setting, activity management, sales processes, and operational bottlenecks. Responsibilities also include documentation, training, new-hire onboarding, and cross-functional alignment of sales systems and standards. This remote individual contributor role requires strong analytical, organizational, communication, and CRM skills.

The role requires driving operational efficiencies by leading transformation initiatives, optimizing processes, and collaborating across teams to align with organizational goals and performance metrics.

Supports Salesforce and go-to-market systems by maintaining data quality, preparing imports, assisting users, developing reports and dashboards, documenting requirements, testing enhancements, and providing training. Partners with cross-functional stakeholders to improve reporting, adoption, process efficiency, and system usability across revenue operations.

Lead Revenue Operations for Implementation and Customer Success, building forecasting, KPI, retention analytics, health scoring, workflow, and reporting frameworks. Partner with senior leaders on planning, business reviews, investment cases, tooling, and process design. Connect implementation and CS activities to churn, retention, customer lifetime value, and expansion revenue. Govern Freshdesk operations, Success AI performance, data integrity, and cross-functional improvements while developing analysts and influencing executives.

Own revenue operations for the Affiliates organization, including GTM planning, forecasting, analytics, process design, affiliate program tracking, payout coordination, ROI measurement, and tech-stack management. Partner with leadership through business reviews and recommendations, automate operational workflows, and manage and develop a small analyst team in a high-growth SaaS environment.

Leads Scorpion’s revenue operations and analytics function, including revenue data architecture, reporting, forecasting, pipeline inspection, Salesforce administration, marketing operations, and AI enablement. Partners with Sales, Marketing, Finance, Customer Success, and Product to improve revenue predictability, process efficiency, data quality, and retention insights. Presents recommendations to executives and leads Salesforce Administration and Marketing Operations teams while remaining hands-on with analytics, systems, and operational processes.

Build and lead the US revenue operations function across direct enterprise and partner-led sales motions. Own forecasting, pipeline management, partner attribution, territories, quotas, compensation, CRM and GTM systems, deal desk processes, lead-to-cash operations, data governance, and executive reporting. Establish scalable processes and infrastructure for revenue visibility, channel operations, commercial approvals, and sales performance.

Processes insurance claims, creates loss reports, responds to customer inquiries, gathers investigative materials, coordinates accident-related next steps, and collaborates with Risk, Safety, Legal, Finance, and other teams. The role supports claims processing, audits, data reconciliation, reporting, customer experience improvements, and cross-training while managing multiple priorities in a fast-paced remote environment.

Part-time internship supporting CRM architecture, data integrity, process documentation, operational audits, and KPI dashboarding. Build SOPs, centralize lead/project data, identify workflow bottlenecks, and deliver reporting to leadership to scale and improve operational processes.