Top Customer Success Jobs in Nashville, TN

The Customer Success Manager at StarTree will engage with sales teams, provide technical leadership, execute Proof of Concepts, assist in post-sales implementations, and enhance customer satisfaction with their cloud analytics service. This role demands collaboration with engineering, product teams, and marketing.

The Digital Customer Success Manager at Vercel will manage post-sales activities for Enterprise customers, focusing on user adoption and optimization. Responsibilities include understanding customer needs, recommending product usage, analyzing customer data, and collaborating with account teams to mitigate churn risks.

The Customer Success Engineer at Vercel supports customers by resolving concerns, improving internal tools, and engineering solutions to enhance the customer experience. Candidates should have frontend development expertise and excellent communication skills.

The Client Experience Manager will enhance client relations by analyzing data to provide insights that drive product adoption and performance at Pattern. Responsibilities include improving business processes, configuring the platform, and communicating effectively with law firm clients.

This role involves managing client relationships, driving implementation of Fathom's technology, and developing client success programs. Responsibilities include onboarding clients, upselling initiatives, and acting as the client advocate within the company while addressing business needs and challenges.

The Customer Success Manager at Vercel will manage a portfolio of Enterprise customers, ensuring they receive exceptional post-sales support while aligning Vercel's solutions with their business strategies. Responsibilities include onboarding, success measurement, issue resolution, and identifying expansion opportunities. The role requires collaboration with developers and C-suite executives to drive customer satisfaction and engagement, facilitated through trainings and business reviews.

The Customer Success Manager at Guidewheel will be responsible for ensuring clients receive value from the platform. This includes onboarding, customer relationship management, advocacy, and driving product adoption. The role involves working cross-functionally, enhancing the customer journey, managing renewals, and facilitating training. Success in this role is key to the company's mission of empowering factories with cutting-edge technology.

The Customer Success Specialist at Paradigm will manage a portfolio of clients, ensuring they effectively use the legal software products. Responsibilities include onboarding clients, resolving inquiries, gathering feedback, and collaborating with various departments to enhance customer experience and retention.