Top Customer Success Jobs in Nashville, TN

Manage the success of a portfolio of enterprise customers, ensuring satisfaction, retention, and onboarding. Collaborate cross-functionally, track metrics, and drive expansion.

The Director, Customer Success is responsible for leading a Customer Success organization, driving customer satisfaction and retention through strategic relationship management and team leadership.

Provide front-line, multi-channel client support and manage full lifecycle inquiries; assist onboarding and API integrations; test application/APIs, create user and API documentation, and lead process improvement and automation efforts while working cross-functionally.

The Customer Success Enablement Manager designs enablement strategies for teams, enhancing performance through onboarding, playbooks, and cross-functional collaboration.

Own a portfolio of accounts as a trusted advisor to drive adoption, retention, and expansion. Build relationships, create strategic success plans, monitor KPIs, lead onboarding and reviews, resolve issues with internal teams, and meet retention and sales targets.

Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.

The Customer Success Manager will own post-launch relationships with enterprise customers, drive adoption, manage renewals and upsells, and collaborate across teams to ensure customer satisfaction and engagement.

The Customer Success Operations Manager will optimize customer success processes, collaborate with teams to improve client retention and service delivery.

Manage diverse healthcare clients and projects, ensuring client satisfaction and collaboration with teams while utilizing project management tools.

The Customer Success Manager ensures successful implementation and growth of health partnerships, driving provider engagement and addressing issues proactively. They build strong client relationships and utilize performance data to enhance program success and outcomes.

Lead pharma manufacturer client relationships, drive program launches and improvements, analyze performance using data-driven insights, upsell services, and coordinate cross-functionally to achieve revenue and market-share goals for an eight-figure portfolio.

Independently manage enterprise and mid-market accounts to drive adoption, retention, and value. Lead success planning, QBRs/EBRs, monitor account health, mitigate risks, resolve escalations, and collaborate cross-functionally to influence renewals and expansion.

The Customer Success Manager will lead relationships with high-growth startups, ensuring product and service value, driving customer success, and managing renewals while improving customer experience operations.

The Principal Customer Success Manager oversees enterprise customer relationships, ensuring successful adoption of Couchbase solutions through onboarding, value realization, and account growth. They collaborate with cross-functional teams, address customer risks, and advocate internally for client needs.

The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.

The Client Success Executive will manage and enhance relationships with self-funded employers, ensuring client satisfaction, retention, and strategic growth while providing expert guidance on Reference Based Pricing health plan administration.

As a Shopify Account Manager at Bask, you will enhance customer experience, own the full customer lifecycle, and analyze engagement metrics while collaborating across teams.

Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.

The Customer Success Manager at Greenway Health focuses on strengthening client relationships within healthcare, ensuring satisfaction through proactive engagement, driving product adoption, and providing tailored solutions to meet specific client needs.

Drive partner onboarding, adoption, and technical enablement for MSP/SI/VAR and enterprise partners. Design success plans, define KPIs, translate telemetry into business outcomes, manage retention risk, deliver executive presentations, perform risk assessments, and collaborate cross-functionally to improve products and partner experience.

The Customer Success Manager will manage 30+ accounts, build relationships, drive product adoption, conduct reviews, and collaborate internally to enhance customer satisfaction.

Serve as primary customer advocate for enterprise accounts, driving value realization, adoption, renewals and expansion. Build executive relationships, deliver business reviews, create success plans, triage issues with cross-functional teams, and recommend product improvements to maximize ROI and retention.

Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.

As a Customer Success Manager, you will ensure customer success and satisfaction, build strong relationships, drive value and ROI, and manage account health while providing product training and engagement strategies.

Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.