Top Customer Success Jobs in Nashville, TN
The Account Manager will support day-to-day client operations, manage client relations in financial services, and collaborate with internal teams and external partners to execute and optimize sponsorship programs in sports. Responsibilities include project management, preparing strategic documents, representing client interests, and overseeing a full-time employee.
The Onsite Specialist Lead is responsible for managing onsite lead retrieval services, implementing sales strategies, and ensuring customer satisfaction at events. This role involves equipment management, staff oversight, reporting, and post-event financial responsibilities. The specialist must collaborate with various stakeholders and occasionally contribute to telemarketing efforts.
The Customer Success Manager will ensure customer satisfaction by assisting clients in utilizing Nielsen's products. The role involves onboarding and training clients, troubleshooting issues, and collaborating with various internal teams to relay customer needs and product updates for improved user experience.
The Billing Specialist at Veracyte will manage health plan prior authorization, analyze medical billing and reimbursement cycles, and assist in administrative support. Responsibilities include processing cases, reviewing denials, maintaining files, and ensuring compliance with regulations while collaborating with finance and reimbursement teams.
The QA Investigation Specialist is responsible for conducting investigations into non-conformance issues and implementing corrective actions for manufacturing operations. This role includes preparing reports, analyzing data, ensuring compliance with cGMP standards, and collaborating with cross-functional teams to enhance quality processes.
The Enterprise Customer Strategist will manage complex sales cycles, develop strategic relationships with enterprise clients, conduct product demonstrations, and drive sales processes from prospecting to contract closure. The role requires strong collaboration with cross-functional teams and staying informed about industry trends to enhance strategies and meet sales targets.
The Senior Customer Success Manager at UtilityAPI will own the business relationship with utility partners, drive product adoption, identify growth opportunities, and ensure customer satisfaction. This role includes conducting business reviews, managing contract renewals, and advocating for best practices while maintaining strong stakeholder relationships, all aimed at enhancing customer retention and product utilization.
The Encompass System Support Specialist provides technical support for the Encompass360 software application, assisting staff with system access, troubleshooting issues, creating reports, and supporting the Encompass Administrator. Responsibilities include user training, configuring settings, and documenting support requests.
The Customer Experience Team Lead is responsible for coaching and developing call center employees, ensuring exceptional customer service, monitoring team performance, and providing constructive feedback. They work in a high-pressure environment while maintaining service standards and effectively manage potential issues and team communication.
The Account Strategist will lead strategic initiatives for clients in the senior living industry, focusing on achieving client goals and delivering exceptional customer experiences. Responsibilities include client onboarding, strategy development, relationship management with C-suite executives, and ensuring high client satisfaction and profitability through effective communication and planning.
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