Top Customer Success Jobs in Milwaukee, WI

Reposted YesterdaySaved
Remote
Milwaukee, WI
Entry level
Entry level
Information Technology • Professional Services • Software
The role involves contacting prospects interested in Construction Management software, answering their questions, guiding bookings for demos, and taking notes in the CRM system.
Top Skills: CRMZohoZoom
Reposted YesterdaySaved
Remote
Milwaukee, WI
70K-90K Annually
Senior level
70K-90K Annually
Senior level
Big Data • HR Tech • Professional Services • Security
Manage day-to-day client relationships to drive adoption and value realization. Track and analyze usage metrics, identify risks and expansion signals, coordinate cross-functional teams, maintain documentation and success plans, and support Account Executives with data-driven handoffs and renewal readiness.
Top Skills: DomoHubspotZendesk
Reposted YesterdaySaved
Remote
Milwaukee, WI
Junior
Junior
Software
Conduct live video onboarding and bookkeeping setup, support customers via chat and email, troubleshoot bookkeeping issues, maintain accurate customer records, collaborate across teams to improve workflows, and deliver proactive, detail-oriented customer service.
Reposted YesterdaySaved
Remote
Milwaukee, WI
110K-150K Annually
Senior level
110K-150K Annually
Senior level
Logistics • Software • 3PL: Third Party Logistics
Own end-to-end onboarding and activation for new B2B SaaS customers, driving time-to-first-purchase and GMV within 60–90 days by project-managing implementations, removing friction, collaborating cross-functionally, building scalable playbooks, and measuring activation metrics.
Top Skills: GainsightMetabasePylonSFDCStatisfy
Reposted YesterdaySaved
Remote
Milwaukee, WI
Senior level
Senior level
Logistics • Software • Transportation
Lead the creation and operation of a Customer Success function to drive onboarding, adoption, retention, and expansion. Build playbooks, instrument CS metrics (TTV, NRR, health score, churn), manage tiered engagement models, present business reviews to executives, maintain knowledge resources, and coordinate with Product, Support, and Sales to reduce churn and grow customer revenue.
Top Skills: ConfluenceCRMCs PlatformsGainsightGuruHubspotSalesforceZendesk Guide
Reposted YesterdaySaved
Remote or Hybrid
Milwaukee, WI
180K-250K Annually
Senior level
180K-250K Annually
Senior level
Artificial Intelligence • Healthtech • Other • Productivity • Telehealth • Conversational AI • Generative AI
Lead and grow a Customer Success team that owns retention, adoption, and expansion. Hire, onboard, and coach CSMs; manage team outcomes and strategic accounts; build playbooks and scalable systems; drive executive relationships and data-driven insights; act as voice of the customer; partner across Sales, Product, and Engineering. Travel to client sites up to 25%.
Top Skills: Ai AgentsAi-Native PlatformsAthenaEcwEhr SystemsEpicPms Systems
Reposted YesterdaySaved
Remote
Milwaukee, WI
Entry level
Entry level
Analytics • Business Intelligence • Consulting • Financial Services
The role requires a proactive Client Success & Underwriting Specialist to support clients during the underwriting process, ensuring clear communication, managing information submissions, and enhancing client experiences while coordinating with insurance carriers and coaches.
Top Skills: DropboxHubspotMonday.ComOutlookSlack
Reposted YesterdaySaved
Remote or Hybrid
Milwaukee, WI
110K-150K Annually
Senior level
110K-150K Annually
Senior level
Cloud • Digital Media • Enterprise Web • Marketing Tech • Software
The Senior Technical Account Manager oversees customer relationships, driving engagement, onboarding, AI enablement, and business outcomes using ClickUp's platform.
Top Skills: AIAutomationClickupIntegrations
Reposted 2 Days AgoSaved
Remote
Milwaukee, WI
88K-120K Annually
Junior
88K-120K Annually
Junior
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software
Lead enterprise customer success for Inspectorio's supply-chain SaaS: manage onboarding and multi-module implementations, configure platform components, drive ROI and product adoption, serve as technical escalation point, perform business-analysis and UAT, coordinate cross-functional teams, and support contract/subscription changes.
Top Skills: AsanaB2B SaasBigQueryConfluenceExcelFigmaGoogle Cloud PlatformGoogle SheetsHubspotInspectorio Platform (SightJIRALab Testing)MiroRiskSalesforceTotangoTraceability
Reposted 2 Days AgoSaved
Remote
Milwaukee, WI
Mid level
Mid level
Cloud • Legal Tech • Security • Software
Manage East Coast enterprise customers to drive adoption, retention, and expansion of Anecdotes' AI-native GRC platform. Serve as primary customer liaison, deliver strategic guidance, monitor health and usage, run executive reviews, coordinate cross-functional responses, and lead renewals and expansions while maintaining accurate account documentation.
Top Skills: Ai-Native PlatformCRMCustomer Success PlatformData-Driven PlatformsGrc Frameworks (Soc 2Hipaa)IntegrationsIso 27001NistSaaSWorkflow Logic
Reposted 2 Days AgoSaved
Remote
Milwaukee, WI
Expert/Leader
Expert/Leader
Edtech • Professional Services • Social Impact
Lead client engagement initiatives, guide participants in transformational programs, and develop long-term relationships to ensure client success.
Top Skills: Analytics PlatformsCrm Systems
Reposted 2 Days AgoSaved
Remote
Milwaukee, WI
75K-80K Annually
Mid level
75K-80K Annually
Mid level
Agency • Digital Media • eCommerce • Professional Services • Social Media • Design • SEO
Serve as primary client contact for a portfolio, drive strategic marketing solutions, manage end-to-end project delivery, analyze campaign performance, identify upsell opportunities, and collaborate with internal teams to improve client satisfaction and outcomes.
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Reposted 2 Days AgoSaved
Remote or Hybrid
Milwaukee, WI
Senior level
Senior level
Fintech • Software • Financial Services • Automation
Lead the Customer Success team by driving onboarding, engagement, and retention strategies, while managing high-value accounts and collaborating with product and sales.
Top Skills: GainsightHubspot
Reposted 2 Days AgoSaved
Remote
Milwaukee, WI
Junior
Junior
Financial Services
Manage a book of nonprofit customers to drive adoption, retention, renewals, and upsell. Proactively communicate, document engagements, oversee onboarding, analyze usage, execute renewal strategies, and collaborate cross-functionally to improve processes and customer outcomes.
Top Skills: CanvaZoom
Reposted 2 Days AgoSaved
In-Office or Remote
Milwaukee, WI
Senior level
Senior level
Software
Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.
Top Skills: Ai-Powered ApplicationsBardChatgptGainsightMs Copilot
Reposted 2 Days AgoSaved
In-Office or Remote
Milwaukee, WI
96K-180K Annually
Senior level
96K-180K Annually
Senior level
Software
Partner with engineering teams to drive Kotlin backend adoption: guide migrations from Java, troubleshoot integration and scaling, recommend tailored strategies, track adoption stages, identify and remove blockers, and maintain feedback loops while running workshops, demos, and outreach.
Top Skills: GradleJavaJvmKotlinKtorMavenMicronautQuarkusSpringSpring Boot
Reposted 2 Days AgoSaved
Remote
Milwaukee, WI
198K-233K Annually
Senior level
198K-233K Annually
Senior level
Software
Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.
Top Skills: Grc
Reposted 2 Days AgoSaved
Remote
Milwaukee, WI
152K-179K Annually
Senior level
152K-179K Annually
Senior level
Artificial Intelligence • Big Data • Information Technology • Professional Services • Software
Manage customer adoption lifecycle, lead technical value-selling, drive delivery management, and consult on API architecture to ensure customer success.
Top Skills: APIsDockerGitGraphQLKubernetes
Reposted 2 Days AgoSaved
Remote
Milwaukee, WI
Senior level
Senior level
Fintech • Mobile • Payments • Software
Manage and nurture a portfolio of mobile app customers to ensure successful implementation and adoption of RevenueCat. Act as a growth advisor: analyze customer data, propose actionable tactics, create educational content (workshops, guides), and collaborate with Product, Sales, and Marketing to influence product and drive customer revenue growth.
Top Skills: Google DocsLinearSlackZoom
Reposted 2 Days AgoSaved
Remote
Milwaukee, WI
140K-200K Annually
Mid level
140K-200K Annually
Mid level
Information Technology • Security • Cybersecurity
As a Customer Success Open Authorization API Engineer, you'll design and implement API integrations, engage with customers, and deliver enablement sessions to enhance their capability in using the Veza platform.
Top Skills: AWSAzureGCPLinuxPythonRest ApisSQLWindows Server
3 Days AgoSaved
Remote
Milwaukee, WI
Senior level
Senior level
Fintech • Financial Services
Manage a 12–15 mid-market enterprise portfolio of Credit Union customers, lead executive onboarding, drive adoption and value realization, run QBRs/EBRs, surface data-driven insights, collaborate with product/implementation/support, and generate qualified expansion opportunities to grow ARR.
3 Days AgoSaved
In-Office or Remote
Milwaukee, WI
Senior level
Senior level
Fintech • Software • Financial Services
Own a portfolio of community bank and credit union clients, drive product adoption and renewals, lead executive business reviews and onsite engagements, identify upsell opportunities, triage escalations, and collaborate with Implementation, Product, and Support to maximize client value and retention.
Top Skills: ChurnzeroCorelationCu AnswersFiserv PorticoGainsightJack Henry SymitarSalesforce
3 Days AgoSaved
Remote
Milwaukee, WI
150K-189K Annually
Senior level
150K-189K Annually
Senior level
HR Tech • Software
Lead and coach a team of Customer Success Managers for enterprise clients. Drive adoption, onboarding, retention, and process scalability. Partner cross-functionally with Product, Sales, Support, and RevOps to improve outcomes, implement repeatable approaches, and advocate for customers while building scalable operations and developing team capabilities.
3 Days AgoSaved
Remote
Milwaukee, WI
150K-189K Hourly
Senior level
150K-189K Hourly
Senior level
HR Tech • Software
Lead and coach a team of Customer Success Managers to drive adoption, retention, and long-term value for a large portfolio. Build repeatable playbooks, scalable processes, and operational rigor. Partner cross-functionally (Implementation, Support, Sales, Product) to ensure seamless lifecycle experiences, use data to inform decisions, and continuously improve team performance and customer outcomes.
3 Days AgoSaved
Remote
Milwaukee, WI
130K-150K Annually
Expert/Leader
130K-150K Annually
Expert/Leader
Healthtech
Senior leader accountable for success, retention, expansion, and executive alignment of strategic healthcare clients. Owns multi-product engagements across risk adjustment, quality, analytics, and clinical programs; leads client success teams, drives measurable outcomes, influences product strategy, and ensures value realization and growth with C-suite engagement.
Top Skills: PowerPoint
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