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Top Tech Support Jobs in Miami, FL
The Search Engineer, Technical Support role at Lucidworks involves troubleshooting search issues, supporting customer configurations, and providing high-value solutions. The engineer will communicate regularly with customers to understand their needs and work collaboratively with engineering teams for root cause analysis and problem resolution, while also documenting solutions for future reference.
As a Technical Support Engineer, you will provide first-line technical support for Neon Postgres, troubleshoot complex issues, coordinate root-cause analysis, and ensure user satisfaction. You will work closely with users, engineers, and product teams to address technical problems and improve service delivery.
The Training & Support Consultant provides exceptional customer support and training to clients on using the company's products and services. Responsibilities include troubleshooting technical issues, conducting training sessions, preparing clients for their live day, and maintaining documentation in the CRM.
As a Junior Tech Support Specialist, you will provide 24/7 support for clients' mobile and online banking solutions, answering technical questions and troubleshooting issues. The role involves coordinating with a technical team and maintaining communication with end-users through live chat, ensuring a high quality of technical support.
The Technology Consultant will advise clients on optimizing EOC and NOC environments, design suitable technology solutions, oversee deployments, and enhance operational performance through strategic planning and training.
The Support Engineer will provide advanced technical support for the DexCare platform, troubleshoot system issues, manage customer tickets, collaborate with internal teams, and update documentation. Must have strong experience in Healthcare IT and code troubleshooting.
The Lead ARPA Technical Specialist will develop policies, processes, and tools for compliance in federal grants management. Responsibilities include monitoring programs for fraud and waste, providing technical assistance, managing relationships with stakeholders, and ensuring documentation retention. The role supports disaster recovery efforts and works with government entities on federal aid programs.
The QC Tech ensures products are manufactured according to specifications and GMP guidelines. Responsibilities include conducting tests, verifying production runs, pulling samples, and ensuring compliance during the manufacturing process. The role is entry-level and does not require prior experience, focusing on teamwork and meeting deadlines in a regulated environment.
Seeking a dynamic and versatile Support Engineer to ensure seamless integration of the platform with clients' systems. Responsibilities include troubleshooting, data integration, and collaborating with the product development team to enhance client integration.
As a Senior Application Support Consultant, you will provide Level 2 support for customer incidents, enhance technical and operational aspects of customer relationships, and ensure customer satisfaction with the Icertis platform.
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