Top Tech Support Jobs in Miami, FL

Seeking a qualified individual with experience supporting program and activities of a diverse customer set at National Aeronautics and Space Administration (NASA) and/or other Government customers. Responsible for providing project management subject matter expertise to NASA's Spacecraft Fire Safety (SFS) project. Must have excellent customer service skills and the ability to work with all levels of management. Position is part-time with the option to be fully remote within the United States.

The Technical Consultant will help customers maximize their use of the Crunchtime platform by implementing and supporting system integrations. Responsibilities include communicating with stakeholders, troubleshooting technical issues, collaborating with internal departments, providing training, and maintaining assets for technical service delivery.

As an Accounting Technology Consultant, you will lead client onboarding for a SaaS accounting solution, advising on software usage, organizing documentation, and providing training. You will maintain client relationships and facilitate their transition to using FloQast effectively, ensuring client success and optimizing their accounting processes.

The Systems Support Engineer II will provide technical support and maintenance for clients, managing requests for assistance and ensuring user satisfaction. The role requires troubleshooting hardware and software issues, managing Active Directory, and various IT administration tasks while maintaining documentation and standards.

As a Technical Support Specialist, you'll provide comprehensive IT support, troubleshoot hardware and software issues, manage Office 365 accounts, and collaborate with various teams to ensure smooth technology operations. Your role involves delivering excellent customer service and supporting both Windows and MacOS systems while taking initiative in resolving IT tickets.

The Equipment Technician performs maintenance, repairs, upgrades, and installations of production equipment while collaborating with engineering and manufacturing teams. Responsibilities include monitoring performance data, servicing various systems, coordinating supplier repairs, preparing technical reports, and defining maintenance schedules. The technician is also involved in improving equipment performance and adhering to safety standards.

In this Technical Support Engineer role, you will manage customer support for Clinical IT products, focusing on escalations, training, and technical documentation. You'll collaborate across teams and lead initiatives to improve service and product performance, utilizing your clinical informatics expertise and strong communication skills.