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Top Customer Success Jobs in Kansas City, MO

961+ Job Results
17 Hours Ago
Kansas City, MO
924 Employees
Entry level
924 Employees
Entry level
Information Technology • Consulting
The Implementation Specialist supports the Implementation Team in delivering solutions for healthcare payer clients, focusing on system configuration, data management, and project oversight to ensure successful implementation of services such as EOBs and ID cards. The role involves client interaction and problem-solving to enhance customer satisfaction and successful transitions to live production status with Zelis.
17 Hours Ago
Kansas City, MO
924 Employees
Mid level
924 Employees
Mid level
Information Technology • Consulting
The Implementation Support Specialist assists the Implementation Team in collaborating with healthcare payer clients to analyze data and configure the Zelis system for efficient document processing. Responsibilities include facilitating client communications, designing documents, conducting accuracy checks, and maintaining security protocols, all while prioritizing tasks based on project timelines.
18 Hours Ago
Kansas City, MO
Remote
619 Employees
Junior
619 Employees
Junior
HR Tech
Looking for a skilled Customer Support Specialist to join the Pay Support team, providing exceptional customer service and assisting with pay-related issues for global customers. Requires 2 years of customer service experience in resolving pay-related issues.
18 Hours Ago
Kansas City, MO
Remote
80 Employees
Senior level
80 Employees
Senior level
Big Data • Information Technology • Software • Database • Analytics
As a Technical Architect at Hightouch, you will serve as a crucial link between the company and its Enterprise customers, guiding them through onboarding and maximizing usage of the platform. Responsibilities include understanding customer needs, delivering proactive technical guidance, collaborating with various teams, and identifying use cases for product improvement.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+27 More
18 Hours Ago
Kansas City, MO
Remote
106 Employees
Entry level
106 Employees
Entry level
Fintech
As a Customer Experience Associate at North One, you will work with the Customer Experience team to diagnose and solve customer problems, enhance customer satisfaction, and support the fast-paced growth of our FinTech platform for small businesses.
19 Hours Ago
Kansas City, MO
Remote
30 Employees
110K-140K Annually
Senior level
30 Employees
110K-140K Annually
Senior level
Artificial Intelligence • Machine Learning • Software
The Director of Client Success will lead the client success strategy, manage onboarding and implementation, oversee client relationship management and retention, improve processes, and utilize data analysis to inform strategies and track client health in a healthcare technology startup.
19 Hours Ago
Kansas City, MO
Remote
272 Employees
Entry level
272 Employees
Entry level
Healthtech
The Customer Success Manager at DeepScribe will oversee client implementation and account management, train clinicians, drive platform adoption, monitor customer health, and collaborate with internal teams. They will act as a customer advocate, ensure seamless integration, and utilize strong communication and leadership skills to maximize customer satisfaction and engagement.
19 Hours Ago
Kansas City, MO
Remote
101 Employees
Senior level
101 Employees
Senior level
Marketing Tech • Social Media • Analytics
The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.
Top Benefits:
401-K
Company Outings
Dental Insurance
+9 More
19 Hours Ago
Kansas City, MO
Remote
304 Employees
70K-75K Annually
Mid level
304 Employees
70K-75K Annually
Mid level
Software
As a Senior Product Support Specialist, you will troubleshoot product-related issues, provide exceptional customer support, collaborate with product and engineering teams, and enhance your understanding of ERP systems. Your role includes acting as an expert for customer inquiries, documenting solutions for future reference, and building strong relationships with customers to drive satisfaction and engagement.
19 Hours Ago
Kansas City, MO
Remote
304 Employees
120K-140K Annually
Senior level
304 Employees
120K-140K Annually
Senior level
Software
The Director of Customer Success will lead the Merchant Services team, focusing on strategic vision, retention, and growth. Responsibilities include building and mentoring a team, aligning initiatives with company objectives, driving revenue targets, and managing high-value accounts. This role emphasizes collaboration across departments to enhance customer experience and implement scalable processes for success.
21 Hours Ago
Kansas City, MO
Remote
20 Employees
55K-80K Annually
Entry level
20 Employees
55K-80K Annually
Entry level
Information Technology
As a Customer Success Manager, you will nurture client relationships, ensure seamless engagement and satisfaction, collaborate with sales and operations, and manage process improvements. You will also solve any client issues and help enhance service delivery using no-code tools like Zapier, Calendly, and Jotform.
22 Hours Ago
Kansas City, MO
Remote
1,348 Employees
Senior level
1,348 Employees
Senior level
Marketing Tech • Software
As a Customer Success Manager at Marigold, you will manage an enterprise portfolio focusing on customer retention, satisfaction, and growth. Your role involves consulting with clients, leading strategic reviews, and advocating for enhancements while driving customer lifecycle management.
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