Top Customer Success Jobs in Kansas City, MO
The Lockbox Remittance Specialist handles the servicing of lockbox clients, preparing and processing mailed payments for deposit. Duties include sorting incoming mail, ensuring accuracy of data entry, balancing documentation, and maintaining confidentiality of client information, while also supporting team members as needed.
The Search Quality Rater will evaluate and improve online search engine results by providing ratings based on client guidelines. The role requires strong research skills and cultural awareness, with the flexibility to set one's own schedule while achieving weekly targets. It requires fluency in Spanish and English and participation in a project lasting up to 12 months.
The Customer Success Manager will advocate for and empower customers to effectively use the GoSpotCheck platform, oversee onboarding, provide training and support, and develop strong relationships with key stakeholders. Responsibilities include maintaining customer engagement, offering thoughtful solutions, and communicating value to ensure customer satisfaction and growth.
The Community Engagement Specialist will foster community growth and engagement through strategic online interactions, manage content planning on social media platforms, utilize growth hacking techniques to attract users, and participate in community events to enhance user experience.
The Tax Regional Support Specialist provides support by researching and resolving tax notices and communications with various tax agencies. Responsibilities include managing customer payroll tax notices, ensuring compliance, and coordinating internal teams for payments and tax-related issues.
As a Customer Tech Support Specialist at IntelliShift, you will provide technical support for hardware and software applications, resolving issues via Salesforce and working collaboratively with other teams. Responsibilities include documenting communications and achieving targets for call response rates and customer satisfaction scores.
As a Customer Success Manager, you will advocate for customers, facilitate their onboarding, provide training and support, and analytically address their needs to maximize the GoSpotCheck platform's value. Building strong relationships and ensuring ongoing engagement will be key responsibilities, alongside delivering actionable insights and managing customer portfolios.
As a Client Success Manager, you will engage with clients as a subject matter expert, manage the renewal process, provide solutions-based guidance, support sales efforts through various tasks, and ensure client relationship success while collaborating with the sales team.
The Customer Success Enablement Manager focuses on creating and executing strategic enablement programs to enhance the skills of the Customer Success team. Responsibilities include designing engaging training modules, leading onboarding programs, maintaining alignment with business goals, and maximizing customer retention. They utilize data to monitor training effectiveness and develop assessments.
This is a general application role, inviting candidates to submit their resumes even if specific positions are not listed. The company values quality, sustainability, and a self-motivated workforce.
Top Companies in Kansas City, MO Hiring Customer Success Roles
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