Top Operations Jobs in Jacksonville, FL

Leads business and revenue operations across D2C, B2B2C, and B2B markets. Owns strategic planning, KPI development, forecasting, dashboards, lead-to-cash optimization, process improvement, operational tooling, order management, fulfillment, and cross-functional initiatives. Partners with executive, sales, finance, customer success, product, and engineering leaders to improve revenue predictability, automate workflows, support market expansion, and build high-performing teams.

Leads Wrike’s global GTM Operations function across Sales, Customer Success, and Marketing. Responsibilities include revenue planning, quota allocation, territory design, capacity modeling, retention and growth program management, executive operating cadences, commercial governance, and deal-process optimization. The role manages a global team of up to 15 operations partners and analysts while advising executive leadership on SaaS metrics, forecasting, compensation, and cross-functional revenue execution.

Own the demand-side merchandising and discoverability strategy for Airbnb Experiences. Partner with Product, Engineering, and Supply on ranking, personalization, placement, and experimentation. Build dashboards and measurement systems to evaluate discoverability and merchandising performance, close analytics gaps, and guide investment decisions. Influence technical roadmaps, align senior stakeholders across competing mandates, and coordinate channel strategies with marketing leads.

Own the company’s business and people operations infrastructure, including utilization, capacity and workforce planning, margin reporting, delivery processes, people operations, tool governance, and AI automation. Manage two operations and recruiting team members, establish operating cadences, improve reporting accuracy, optimize SOPs and workflows, and deploy production AI systems. Partner with executive leadership to support hiring, compensation, profitability, organizational planning, and scalable service delivery.

Own the end-to-end lead management lifecycle, including capture, enrichment, qualification, scoring, routing, sales handoff, disposition, and recycling. Establish governance, business rules, SLAs, controls, and performance metrics; optimize workflows and integrations; resolve data quality and lead-flow issues; and partner with Sales, Marketing, Data Science, IT, and Analytics. Manage and develop a small team while overseeing operational priorities, testing, documentation, and continuous improvement.

Leads the renewal operating model, process transformation, reporting, forecasting, and AI-enabled automation. Builds trusted dashboards, improves data quality and forecast accuracy, reduces manual work, and drives cross-functional change across Renewals, Customer Success, Sales, Finance, Data & Analytics, and Information Systems. Establishes governance, controls, documentation, and responsible AI practices while delivering actionable insights and communicating operational progress, risks, and recommendations to senior leaders.

Leads the design and scaling of global partner programs, enablement journeys, and operating processes. Establishes partner lifecycle frameworks, governance, planning cadences, dashboards, attribution, forecasting, and executive reporting. Coordinates cross-functional alignment across sales, marketing, product, services, finance, legal, and operations while driving strategic partner motions and measurable pipeline, revenue, adoption, and customer outcomes. Builds organizational capability through hiring, coaching, reusable processes, and accountable execution.

Own strategy and daily operations for Vanta’s mid-to-late funnel upmarket sales motion. Lead opportunity management, forecasting, complex deal structuring, contracting workflows, Rules of Engagement, and cross-functional process improvements. Partner with Sales, Deal Desk, Finance, Legal, and GTM Systems teams to improve seller effectiveness, conversion, sales efficiency, and revenue predictability. Diagnose funnel friction, guide complex deals, align stakeholders, and implement scalable operating-model improvements.

Provides senior technical leadership for IT support and operations in a remote healthcare technology environment. Owns complex escalations, incident resolution, root cause analysis, endpoint and identity administration, onboarding and offboarding, vendor escalations, documentation, automation, and reliability improvements. Coaches support staff, develops scalable processes, partners with Security, Compliance, Engineering, Product, and clinical teams, and communicates clearly during high-impact incidents affecting clinical workflows.

Own the systems, data, forecasting, and processes powering the SaaS go-to-market engine. Responsibilities include optimizing HubSpot and the broader revenue technology stack, improving attribution and data quality, managing PLG-to-sales-assist funnels, developing forecasts and scenario models, automating lead-to-cash and renewal workflows, building dashboards, supporting pricing and packaging tests, and aligning Marketing, Sales, Customer Success, Product, Payments, and Finance around revenue growth.

Own the end-to-end B2B2C enrollment funnel for Customer Success, including reporting, data modeling, funnel metrics, dashboards, attribution, and operating cadences. Identify data and process gaps, deliver decision-ready recommendations, lead stakeholder reviews, and drive cross-functional improvements across Operations, Customer Success, Marketing, and Engineering. Lead annual Customer Success planning for capacity, territories, quotas, incentives, roadmaps, and targeting.

Own the Agile PMO operating model, delivery standards, governance, change management, PDLC adoption, operational health metrics, Jira data quality, and AI-first transformation. Develop frameworks, tooling, playbooks, reporting, and adoption strategies across product lines. Partner with product, engineering, HR, and technology leaders to improve organizational efficiency, identify systemic issues, guide operating model changes, and present recommendations to senior leadership.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.

Scale go-to-market operations by building automations, standardized processes, dashboards, reports, and KPI frameworks. Partner with sales, product, data, and leadership teams to improve revenue performance, analyze opportunities, test workflows, and provide strategic recommendations. The role requires strong SQL and BI skills, end-to-end solution development, cross-functional collaboration, and proactive process improvement in a fast-growing technology company.

Owns Fireworks’ marketing operations infrastructure, including marketing technology, data architecture, lifecycle management, lead scoring, attribution, analytics, governance, planning cadences, budgeting, vendor management, and cross-functional program management. The role ensures reliable pipeline reporting, efficient campaign operations, compliant data practices, aligned marketing priorities, and executive visibility into performance, capacity, and spend.

Owns internal IT systems, employee technology support, SaaS and business systems administration, vendor relationships, technology purchasing, process automation, AI enablement, device management, access controls, continuity protocols, and audit readiness. Leads direct reports, manages technology spend and licensing, advises leadership on technical and financial risk, and partners cross-functionally to improve workflows and operational efficiency.

Own revenue operations reporting, analytics, and business performance insights. Lead strategic initiatives that improve revenue, growth, conversion, efficiency, and contractor network performance. Partner with Sales, Product, Engineering, Finance, and CX to turn data into shipped solutions, automate recurring workflows, manage vendor and cost visibility, and support leadership, board, investor, and sales reporting.

Owns top-of-funnel strategy and revenue operations for Vanta’s Upmarket Sales organization. Responsibilities include lead routing, account assignment, territory management, AE and SDR coverage, account pairing, process optimization, data analysis, and cross-functional GTM initiatives. The role partners with Sales, Marketing Operations, GTM Systems, and Analytics to improve pipeline generation, seller productivity, territory quality, and overall go-to-market efficiency.

Analyze retailer sales, SKU, inventory, forecasting, product assortment, market trends, and product-level profitability. Prepare forecasts, P&L statements, POS reports, and ad hoc analyses, presenting insights to internal teams and retail customers. Collaborate with Sales, Marketing, Commercial, Buyers, and Inventory Planning teams. Identify process inefficiencies, document best practices, and implement scalable improvements.

Curate and list real-time sports prediction markets, engage with the community (Discord), monitor games/trading activity, design creative props tied to storylines, work peak sports hours, and collaborate cross-functionally to improve the product and automate manual workflows.

Leads business operations initiatives across Finance, Tax, and Forms functions, partnering with executive, finance, sales, and revenue leaders to improve profitability, efficiency, forecasting, budgeting, and process consistency. Oversees strategic projects, change management, performance measurement, reporting, training, incentives, and technology-enabled operations. Requires cross-functional leadership, project and contract expertise, and familiarity with Salesforce, CPQ, Replicon, ServiceNow, and Excel.

Manage payment disputes and chargebacks end-to-end, prepare evidence packages, investigate failed or duplicate payments and subscription issues, coordinate with Customer Support, Pharmacy, Clinical Ops, and Finance, monitor fraud trends, maintain accurate records, and recommend process improvements to reduce chargebacks and improve payment success.

The Operations Associate will provide administrative assistance and operational support, manage communications, perform data entry, and organize meetings.

Lead and scale the Business Operations function by managing cross-functional ops teams, building processes, automations, KPIs, and systems, hiring and developing ops leaders, defining product priorities for ops experiences, and executing CEO-level strategic projects to drive company growth.

Lead operations for an accounting services firm with a focus on delivery quality, change management, and operational excellence to support growth and integration across acquisitions.