Top Customer Success Jobs in Jacksonville, FL
The VP of Customer Success will lead the development of a customer operations organization at Spark. Responsibilities include setting strategic vision, managing multi-functional teams, improving customer onboarding, collaborating with sales leaders, and ensuring high customer satisfaction and operational readiness.
The Customer Success Manager at Outbrain will manage client accounts, ensuring successful campaign execution, optimizing performance, and achieving KPIs. Responsibilities include analyzing campaign data, building client relationships, and collaborating with the Sales team to enhance client satisfaction and drive upsells.
The Payor Partnership Support Specialist at Grow Therapy will provide exceptional support to clinicians and clients through calls, chats, and emails while collaborating with other teams to resolve issues, particularly around billing and technical bugs. The role is primarily focused on delivering a positive customer experience in the mental health sector.
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The Senior Engineering Manager focuses on Customer Success by managing engineering teams delivering new features critical for business growth. This role involves overseeing technical operations, conducting code reviews, facilitating collaborative ceremonies, and defining a technical roadmap while engaging with stakeholders to ensure alignment with company strategy.
The Government Affairs Specialist will shape regulatory policies impacting sports betting, iGaming, and fantasy sports by collaborating with legal officials, stakeholders, and providing strategic advice. Responsibilities include managing multi-state initiatives, analyzing legislation, advocating at hearings, and monitoring industry changes.
As a Customer Success Manager, you will manage a portfolio of clients, ensuring they derive maximum value from LogicManager's risk management software. Responsibilities include conducting product demos, managing onboarding processes, developing retention strategies, and advocating for customer needs. You'll also identify expansion opportunities and work collaboratively with other teams to enhance customer experience and mitigate churn.
As a Senior Software Engineer at Applied Systems, you will develop web applications and APIs in an Agile Scrum team, collaborating with architects and product owners. Your responsibilities include coding, mentoring, leading projects, conducting design reviews, and contributing to documentation.
As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
The Director of Strategic Customer Success at Spring Health will manage the customer-facing team, focusing on the implementation of strategic customer relationships and maximizing revenue retention. Responsibilities include executing customer success strategies, overseeing data-driven customer engagement, and optimizing resources for efficiency and growth.
As a Customer Experience Operations Lead, you will optimize digital customer journeys, manage and analyze customer data, improve existing processes, and collaborate across teams to enhance customer experiences. The role involves training the Customer Success team, leveraging technology for customer insights, and advocating for customer success in various channels.
Top Companies in Jacksonville, FL Hiring Customer Success Roles
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