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Top Customer Success Jobs in Jacksonville, FL
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Concierge in the Customer Success Team, you'll enhance customer experience, resolve issues, and promote product usage among high-value clients at Coinbase.
Top Skills:
Amazon ConnectBlockchainCryptoGoogle AppsJIRASalesforce Service Cloud
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Supervisor of the Customer Success Team, you will lead a team of Concierge Agents, managing operations, improving customer experience, and resolving escalations while fostering collaboration and alignment across the organization.
Top Skills:
BlockchainCryptoCryptocurrencyGoogle Suite
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills:
Legal Tech SolutionsSaaS
Information Technology • Software • Cybersecurity
Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.
Top Skills:
Customer Success PlatformsGainsightPlanhatSalesforce
Data Privacy
Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.
Top Skills:
Crm ToolsCsm ToolsHubspotVitally
Big Data • Fintech • Mobile • Payments • Financial Services
As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.
Top Skills:
MS OfficeSalesforce
Healthtech • HR Tech • Software
The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.
Top Skills:
Crm ToolsHubspotSalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills:
Iot PlatformSaaS
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.
Top Skills:
CertiniaGainsightGongJIRAMatikSalesforceWorkatoZapier
Fintech • Payments • Financial Services
The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.
Top Skills:
Customer SuccessData AnalysisFintechHr TechMarketingPartner ManagementSaaS
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AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees digital advertising programs for political campaigns, manages multiple campaigns, and ensures performance goals are met. Responsibilities include campaign execution, client communications, and delivering analytical insights.
Top Skills:
Digital AdvertisingDspsExcelMS OfficePowerPointProgrammatic Advertising
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
As Associate Customer Success Manager, you'll advocate for customers, manage relationships, drive satisfaction, and ensure they achieve business goals while utilizing CDW Managed Services.
Top Skills:
GainsightItil Foundation CertificationMicrosoft Office SuitePmpServicenow
New
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Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills:
Ai Tools
Reposted 10 Days AgoSaved
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AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager - Programmatic manages client relationships, oversees campaign executions, prepares analysis reports, and drives account growth in digital advertising.
Top Skills:
ExcelMS OfficePowerPoint
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AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager will manage client campaigns, ensure performance goals, lead meetings, and drive account growth in programmatic advertising.
Top Skills:
ExcelMS OfficePowerPointProgrammatic Advertising
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.
Top Skills:
AirtableIntercomQuicksightSalesforceSlackWeb-Based TechnologiesZendesk
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.
Top Skills:
AIHcmPayroll
Reposted 11 Days AgoSaved
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Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.
Top Skills:
6SenseApolloClayGongOutreachSalesloft
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Sr. Account Manager manages key client relationships in the pharmaceutical sector, ensuring satisfaction, driving revenue, and overseeing campaign delivery and success.
Top Skills:
JIRASalesforceTaskray
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Manage customer relationships for SMBs, driving adoption, satisfaction, and retention through tailored guidance and cross-functional collaboration.
Top Skills:
Google SuiteMS OfficePosSalesforce CRMSlack
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.
Top Skills:
SaaS
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.
Top Skills:
ExcelGongGoogle SheetsSalesforceTableau
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills:
Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
Enterprise Web • Fintech • Marketing Tech • Software
Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.
Top Skills:
ChurnzeroGainsightSalesforce
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