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Top Customer Success Jobs in Jacksonville, FL

Reposted 25 Days AgoSaved
Remote
Jacksonville, FL
Junior
Junior
Information Technology • Consulting
Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.
Top Skills: ExcelFreshdeskSFDCZendesk
Reposted 25 Days AgoSaved
In-Office or Remote
Jacksonville, FL
154K-200K Annually
Senior level
154K-200K Annually
Senior level
Software
Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.
Top Skills: Ai Copilots/AgentsCommunity PlatformsGainsightKnowledge SystemsLms ToolsPx
Reposted 25 Days AgoSaved
Remote
Jacksonville, FL
Mid level
Mid level
Information Technology • Legal Tech • Software
As a Senior Client Success Manager, you'll manage high-value client relationships, enhance product adoption, and resolve escalated issues while collaborating with teams to drive growth and satisfaction.
Top Skills: AINlpSaaS
Reposted 25 Days AgoSaved
Remote
Jacksonville, FL
Mid level
Mid level
Artificial Intelligence • Software
As a Customer Success Engineer, you will support customer onboarding, troubleshoot technical issues, and develop training materials while collaborating with internal teams.
Top Skills: APIsJavaScriptPython
Reposted 25 Days AgoSaved
Remote
Jacksonville, FL
135K-158K Annually
Senior level
135K-158K Annually
Senior level
Legal Tech • Software
The Enterprise Customer Success Lead ensures customer success by managing relationships, driving product adoption, and improving customer satisfaction, particularly in B2B SaaS within the legal tech sector.
Top Skills: B2B SaasLegal Tech
Reposted 25 Days AgoSaved
Remote
Jacksonville, FL
Senior level
Senior level
Fintech • Financial Services
As RVP of Customer Success, you will launch clients, cultivate relationships, and ensure satisfaction while managing account growth and support.
Top Skills: CoupaCrm SoftwareGoogle SuiteMicrosoft Office SuitePurchasing Systems (AribaSAPTaulia)
Reposted 25 Days AgoSaved
Remote or Hybrid
Jacksonville, FL
130K-145K Annually
Senior level
130K-145K Annually
Senior level
Healthtech • HR Tech • Software
Manage client relationships for a Pharmacy Benefit Management team, ensuring successful onboarding and satisfaction through project management and communication.
Top Skills: ExcelGoogle SheetsGoogle SlidesPower Point
Reposted 25 Days AgoSaved
Remote or Hybrid
Jacksonville, FL
125K-145K Annually
Senior level
125K-145K Annually
Senior level
Healthtech • HR Tech • Software
Manage key client relationships for the Pharmacy Benefit Management team, ensuring delivery of pharmacy benefits and client satisfaction. Lead meetings and support clients through various operational needs, including open enrollment processes and issue resolution, while maintaining industry insights.
Top Skills: ExcelGoogle SheetsGoogle SlidesPower Point
Reposted 25 Days AgoSaved
In-Office or Remote
Jacksonville, FL
Mid level
Mid level
Security
The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.
Top Skills: FedrampFido2MfaPkiSsoZero Trust
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Reposted 25 Days AgoSaved
Easy Apply
In-Office or Remote
Jacksonville, FL
Easy Apply
160K-180K Annually
Senior level
160K-180K Annually
Senior level
Artificial Intelligence
The Senior Customer Success Manager will build relationships with stakeholders, ensure customers realize values from their investments, lead reviews, and monitor customer health for retention and growth.
Top Skills: SaaS
Reposted 25 Days AgoSaved
Remote
Jacksonville, FL
60K-60K Annually
Mid level
60K-60K Annually
Mid level
Events
The Client Success Manager will manage sponsor relationships, ensuring clients achieve their goals and have a positive experience through effective communication and support.
Top Skills: Google For BusinessMS Office
27 Days AgoSaved
Easy Apply
Remote
Jacksonville, FL
Easy Apply
Internship
Internship
Software • Agriculture
The Customer Success Intern will assist with client onboarding, communication, issue resolution, data management, product education, analytics, and project support, while gaining hands-on experience in agriculture technology.
Top Skills: Crm SystemsHubspotSalesforce
27 Days AgoSaved
Remote
Jacksonville, FL
Mid level
Mid level
Artificial Intelligence • Real Estate • Software • Database • PropTech
As a Customer Success Manager, you'll drive customer adoption, engagement, and retention on our AI-powered platform, and ensure customer satisfaction through onboarding and ongoing support.
Top Skills: AIData-Driven IntelligenceMarketing AutomationSaaS
One Month AgoSaved
Easy Apply
Remote
Jacksonville, FL
Easy Apply
Expert/Leader
Expert/Leader
Software • Agriculture
The VP of Customer Success will lead the customer success operations, enhance customer satisfaction and retention, and build executive relationships with clients. This role involves training, strategy development, and team management.
Top Skills: Gainsight
Reposted 19 Days AgoSaved
Easy Apply
Remote
Jacksonville, FL
Easy Apply
Junior
Junior
Legal Tech • Software
As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.
Top Skills: Legal Practice Management SoftwareSaaS
Reposted 19 Days AgoSaved
Easy Apply
Remote
Jacksonville, FL
Easy Apply
Senior level
Senior level
Big Data • Machine Learning • Software • Analytics
The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.
Top Skills: PythonRSparkSQL
3 Months AgoSaved
Remote
Jacksonville, FL
Mid level
Mid level
Healthtech • Information Technology • Software • Analytics • Business Intelligence
The Customer Success Support Lead facilitates technical assistance for healthcare clients, oversees helpdesk operations, and collaborates cross-functionally to resolve issues and improve customer experiences.
Top Skills: JIRAExcelMicrosoft PowerpointMicrosoft Word
Reposted 7 Months AgoSaved
Easy Apply
Remote
Jacksonville, FL
Easy Apply
Mid level
Mid level
Software
The Senior Customer Success Manager will build long-term relationships with customers, guide them from onboarding to renewal, monitor account health, and advocate for customer needs within the company.
Top Skills: SaaS
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