Top Operations Manager Jobs in Indianapolis, IN

As a Senior Manager for the Community team, you will build and sustain an engaged community through brand advocacy, social media management, and coordinating marketing campaigns. Your role involves developing strategies for community growth and engagement, managing community feedback, and tracking performance indicators.

The Contracts Manager will support the SailPoint Sales team with all contracting matters, including drafting agreements, negotiating contracts, and managing third-party NDAs. Responsibilities include coordinating contracts, maintaining signed agreements, and providing first-line responses to legal queries.

The Director, Strategic Growth will lead the team of Strategic Growth Managers to accelerate agency recruitment efforts. Responsibilities include hiring and onboarding new SGMs, coaching on pipeline creation and sales goals, collaborating with leadership on recruitment strategies, and optimizing workflows. The role requires strong relationship building, negotiation, and sales process management skills, along with a high-velocity sales team approach.

The Associate Director, YouTube Ads will manage end-to-end YouTube ad campaigns for clients, including pricing, setup, optimization, pacing management, and reporting. They will act as the primary contact for advertisers, ensuring campaign success through hands-on management and strategic decision-making.

The Owner Relations Agent will support customers by handling inquiries related to revenue, land, division orders, and more. Responsibilities include logging inquiries, building client relationships, managing emotions during interactions, and participating in cross-training to enhance customer experiences.

The Escalation Manager oversees escalation management for SaaS customers, ensuring excellent customer support by collaborating with teams, monitoring service level agreements, and improving processes. They build strong relationships with customers and provide input on technical needs, while also tracking progress of support cases and guiding implementation handoffs.

The Internal Audit Manager at PagerDuty is responsible for executing the annual SOX audit plan, evaluating internal controls, conducting audits and advisory engagements, collaborating with process owners, and providing recommendations for improvements. This role includes project planning and execution to manage business risks effectively.