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Top Customer Success Jobs in Indianapolis, IN
Healthtech • Software
The Senior Customer Success Executive will manage strategic healthcare clients, drive product adoption, enhance customer relationships, and support clients' success while looking for growth opportunities in their accounts.
Top Skills:
SaaS
Information Technology • Consulting
The Arlo/RLA Customer Success Manager oversees post-election audit product services, optimizing customer onboarding, training, and support processes across various states.
Top Skills:
Data Reporting ToolsRisk-Limiting AuditsSoftware Training
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Healthtech • Database
The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.
Top Skills:
Cloud-Based TechnologySaaS
Artificial Intelligence • Information Technology • Productivity • Software • Generative AI
The Customer Success Manager enhances public safety agencies' use of GovWorx solutions through consulting, data analysis, technical support, relationship management, and continuous improvement.
Top Skills:
AIAutomationData Analysis
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will ensure customer success and satisfaction, build strong relationships, drive value and ROI, and manage account health while providing product training and engagement strategies.
Top Skills:
GainsightSalesforceServicetitanTableau
Healthtech • HR Tech • Software
Lead and scale the PBM Client Success team to drive retention, renewal, upsell, and client satisfaction. Build PBM-specific strategy, playbooks, processes, and KPIs; oversee escalations and executive relationships; partner cross-functionally on product, implementation, and analytics; manage onboarding, training, and team performance.
Top Skills:
CRMGoogle SuiteMS OfficeSalesforce
Information Technology • Cybersecurity
Drive partner onboarding, adoption, and technical enablement for MSP/SI/VAR and enterprise partners. Design success plans, define KPIs, translate telemetry into business outcomes, manage retention risk, deliver executive presentations, perform risk assessments, and collaborate cross-functionally to improve products and partner experience.
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
Manage a book of customers to drive onboarding, adoption, retention, and upsell. Refine customer journeys and segmentation, present data-driven insights, and partner with product and cross-functional teams to incorporate customer feedback.
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
Manage a book of Mid-Market and Strategic customers to drive onboarding, adoption, retention, and expansion. Build tailored success plans, refine the customer journey and segmentation, present complex data clearly, and partner with product and cross-functional teams to incorporate customer feedback.
Edtech • Software
The Senior Director of Customer Success will lead a team, focusing on customer outcomes, defining strategy, and fostering collaboration for retention and growth.
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage long-term success for ServiceTitan's largest customers, focusing on product adoption, account management, and enhancing customer satisfaction. You'll coach users and develop strong partnerships with client management.
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Artificial Intelligence • Healthtech • Software • Automation
The Customer Success Lead will manage enterprise accounts, drive customer adoption, ensure value realization, and oversee onboarding and account health.
Top Skills:
GainsightHubspotSalesforce
Artificial Intelligence • Healthtech • Software • Automation
Manage a portfolio of mid-market and SMB law firms through onboarding and ongoing success, enhancing relationships and identifying growth opportunities.
Top Skills:
CRMSaaS
Cloud • Security
The Customer Success Manager at Delinea manages Enterprise accounts, drives product adoption, and ensures customer value by building strong relationships and tracking success metrics.
Top Skills:
BeyondtrustCustomer Success Management PlatformsCyberarkPrivilege Access Service SolutionsSalesforce
Cloud • Security
The Senior Customer Success Manager will manage commercial accounts, drive product adoption, ensure positive customer experiences, and align on renewals for growth.
Top Skills:
Customer Success Management PlatformsSalesforce
Insurance • Software
The Associate Customer Success Manager will lead project planning, execution, and delivery for customer projects, managing stakeholder coordination and support requests while ensuring high-quality standards and user training.
Top Skills:
AgileAsanaJIRAMs ProjectScrumWaterfall
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Enterprise Customer Success Manager is responsible for managing a portfolio of high-touch trade service companies, ensuring customer satisfaction, analyzing engagement data, and promoting up-selling and cross-selling opportunities.
Top Skills:
Ai Technology
Information Technology • Consulting
Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.
Top Skills:
ExcelFreshdeskSFDCZendesk
Artificial Intelligence • Big Data • Machine Learning • Security • Software • Cybersecurity • Big Data Analytics
As a Senior Customer Success Manager, you manage strategic enterprise accounts, build relationships, drive expansion, ensure customer value, and mentor junior CSMs.
Top Skills:
Crm ToolsCs Platforms
Information Technology • Software • Analytics
The Customer Success Manager will oversee a customer portfolio, drive user adoption, manage renewals, and identify expansion opportunities while collaborating with various internal teams to optimize customer success with Nue's products.
Top Skills:
Ai ToolsChargebeeSalesforce CpqStripe BillingZuora
Artificial Intelligence • Healthtech • Machine Learning
The Customer Success Manager will oversee enterprise accounts, drive customer health and success, identify growth opportunities, and collaborate cross-functionally to enhance product adoption in healthcare AI.
Top Skills:
APIsCrm SoftwareCs Tools
Big Data Analytics
The Customer Success Manager will engage and manage utility customers, driving value and expansion through strong relationships and industry expertise. Responsibilities include onboarding, support, and collaboration across teams to ensure customer success and retention.
Top Skills:
Ai ToolsGainsightHubspotPythonSnowflakeSQL
Healthtech
The Customer Success Enablement Manager will design and implement training programs, oversee onboarding, analyze performance metrics, and foster collaboration for enhancing Customer Success effectiveness.
Top Skills:
AI
Software • Automation
The Associate Customer Success Manager supports customer engagement, product adoption, and satisfaction, while learning Verint solutions and advocating for customer needs.
Top Skills:
Cx AutomationTotangoVerint Products
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