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Top Customer Success Jobs in Indianapolis, IN

14 Days AgoSaved
Remote
Indianapolis, IN
Senior level
Senior level
Fintech • Software
The Senior Customer Success Manager is responsible for driving product adoption, retention, and growth while developing customer relationships and ensuring satisfaction and success. Responsibilities include strategic planning, managing account health, and advocating for customer needs within the organization.
Top Skills: GainsightSalesforce
14 Days AgoSaved
Easy Apply
Remote
Indianapolis, IN
Easy Apply
Junior
Junior
Cloud • Marketing Tech • Sales • Software
As a Customer Success Manager, you will support onboarding and product adoption for clients, drive customer engagement and retention, and share insights with cross-functional teams.
Top Skills: APIsCRM
Reposted 14 Days AgoSaved
Remote
Indianapolis, IN
140K-185K Annually
Mid level
140K-185K Annually
Mid level
Artificial Intelligence • Edtech • Software
As a Scaled Customer Success Manager, you'll manage K-12 district accounts, driving adoption and growth of Edia's AI-powered platform through digital engagement programs and data-driven strategies.
Top Skills: AISaaS
Reposted 14 Days AgoSaved
Remote
Indianapolis, IN
100K-1M Annually
Senior level
100K-1M Annually
Senior level
Fintech • Financial Services
Lead a team of six CSMs, ensuring post-implementation success for mid-market and strategic customers. Drive retention, expansion, and process scalability while collaborating with cross-functional teams.
Top Skills: Low-Code AutomationPlanhat
Reposted 14 Days AgoSaved
Remote
Indianapolis, IN
Senior level
Senior level
Fintech • Software • Financial Services
As the founding Customer Success Lead, you'll design and implement scalable support systems, drive customer engagement post-signature, lead onboarding, and ensure compliance while nurturing a growth-oriented customer relationship.
Top Skills: Ai-Powered LlmBlockchainIntercomSlackTelegram
Reposted 14 Days AgoSaved
Remote
Indianapolis, IN
Mid level
Mid level
Healthtech • Internet of Things • Hospitality • Telehealth
The Customer Success Project Manager coordinates client requests, ensures project execution, and enhances client relationships by driving process excellence and communication across teams.
Top Skills: AsanaClickupJIRALinearMonday.Com
Reposted 14 Days AgoSaved
Remote
Indianapolis, IN
120K-130K Annually
Mid level
120K-130K Annually
Mid level
Big Data • Software
The Customer Success Manager at Stratus ensures post-go-live customer relationships, driving product adoption and renewals while identifying growth opportunities and delivering training.
Top Skills: Construction TechnologySaaS
Reposted 14 Days AgoSaved
Easy Apply
Remote
Indianapolis, IN
Easy Apply
Senior level
Senior level
Healthtech
As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.
Top Skills: Data FeedsDigital Health SolutionsIntegrations
Reposted 14 Days AgoSaved
Remote
Indianapolis, IN
Junior
Junior
Healthtech
As a Customer Success Associate, you will manage provider groups, ensuring onboarding, implementation, customer satisfaction, and retention with a focus on revenue cycle management.
Top Skills: Crm ToolsCustomer Success Software
Reposted 14 Days AgoSaved
Remote
Indianapolis, IN
140K-180K Annually
Senior level
140K-180K Annually
Senior level
Information Technology • Internet of Things
Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.
Top Skills: CRMCsp
Reposted 14 Days AgoSaved
Remote
Indianapolis, IN
65K-80K Annually
Junior
65K-80K Annually
Junior
Software
As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.
Top Skills: SalesforceVitally
Reposted 14 Days AgoSaved
Remote
Indianapolis, IN
60K-65K Annually
Mid level
60K-65K Annually
Mid level
Edtech
The Customer Success Manager defines strategies to boost engagement and retention across accounts, enhancing concussion management for global users.
Top Skills: SalesforceTotango
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15 Days AgoSaved
Easy Apply
Remote
Indianapolis, IN
Easy Apply
Mid level
Mid level
Software
The Customer Success Manager ensures customer retention and account growth by supporting public safety agencies with DroneSense solutions and managing customer relationships.
Top Skills: Crm PlatformsHubspotSalesforce
Reposted 15 Days AgoSaved
Remote
Indianapolis, IN
Mid level
Mid level
Computer Vision • Information Technology • Security • Cybersecurity
As a Customer Success Engineer, you will onboard customers, drive product adoption, manage renewals, and collaborate with engineering and product teams to ensure successful implementations.
Top Skills: APIsForgerockIaasIam TechnologiesOauthOktaPaasPingPythonSaaSSAMLScim
Reposted 15 Days AgoSaved
Remote
Indianapolis, IN
Mid level
Mid level
Digital Media • Marketing Tech • Software
The Client Success Manager builds relationships with customers, drives business outcomes, manages a diverse portfolio, and conducts business reviews, aiming for revenue retention and customer satisfaction.
Top Skills: ChurnzeroSalesforce
Reposted 15 Days AgoSaved
Easy Apply
Remote
Indianapolis, IN
Easy Apply
85K-128K Annually
Senior level
85K-128K Annually
Senior level
Cloud • Software
The Senior Customer Success Manager at Redis will build relationships with customers, drive adoption, ensure satisfaction, and collaborate with teams to optimize product usage.
Top Skills: .NetAnalytics PlatformsAWSAzureCrm PlatformsCustomer Success ToolsGainsightGCPJavaPythonSalesforce
Reposted 15 Days AgoSaved
Easy Apply
Remote
Indianapolis, IN
Easy Apply
40K-119K Annually
Internship
40K-119K Annually
Internship
Software
As a Customer Success Strategy Intern, you'll refine customer strategies, analyze data, assist in building reports, and improve customer onboarding and experience.
Top Skills: ExcelGoogle SheetsSQLTableau
Reposted 15 Days AgoSaved
Remote
Indianapolis, IN
Senior level
Senior level
Security • Cybersecurity
As a Customer Success Architect, you'll onboard new clients, enhance platform usage, and drive value realization while collaborating with sales and technical teams.
Top Skills: CloudIt TransformationNetwork SystemsSecurity
Reposted 15 Days AgoSaved
Easy Apply
Remote
Indianapolis, IN
Easy Apply
Mid level
Mid level
Software • Analytics • Business Intelligence
The Customer Success Manager fosters customer relationships, ensures product value, drives engagement, and manages customer onboarding and retention initiatives.
Top Skills: MS Office
Reposted 15 Days AgoSaved
Remote
Indianapolis, IN
64K-82K Annually
Mid level
64K-82K Annually
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager ensures client satisfaction by understanding customer needs, promoting product adoption, minimizing churn, and identifying revenue opportunities through collaboration with sales.
Top Skills: SalesforceTotango
Reposted 15 Days AgoSaved
Remote
Indianapolis, IN
91K-130K Annually
Mid level
91K-130K Annually
Mid level
Software
The Customer Success Escalation Lead - Onboarding is responsible for delivering onboarding and initial customer deployments, ensuring successful adoption of Magnet products, collaborating with internal teams, and identifying challenges to enhance customer experience.
Top Skills: CellebriteDigital Forensics Tools Such As AxiomEncaseFtkGainsightGraykeyGriffeyeMagnet WitnessOxygenSalesforceVerakeyXry
Reposted 15 Days AgoSaved
Easy Apply
Remote
Indianapolis, IN
Easy Apply
85K-128K Annually
Senior level
85K-128K Annually
Senior level
Information Technology • Software
The Senior Customer Success Manager will build relationships, drive adoption of Redis solutions, ensure customer satisfaction, and collaborate with internal teams to support customer needs and retention.
Top Skills: Analytics PlatformsAWSAzureCloud TechnologiesCrm PlatformsGainsightGCPNosql DatabasesRedisSaaSSalesforce
Reposted 15 Days AgoSaved
Remote
Indianapolis, IN
Mid level
Mid level
Cloud • Security • Software • Cybersecurity
The Customer Success Manager at FireMon will manage strategic accounts, ensure customer satisfaction, oversee onboarding and engagement, optimize product use, and drive customer outcomes. Responsibilities include maintaining relationships, providing insights and updates, and collaborating with internal teams to enhance customer success and retention.
Top Skills: Network Security
Reposted 17 Hours AgoSaved
Easy Apply
Remote
Indianapolis, IN
Easy Apply
Junior
Junior
Legal Tech • Software
As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.
Top Skills: Legal Practice Management SoftwareSaaS
16 Days AgoSaved
Remote
Indianapolis, IN
69K-81K Annually
Junior
69K-81K Annually
Junior
Financial Services
The Customer Success Senior Associate manages client onboarding, implements projects, and ensures data accuracy while supporting revenue opportunities. They collaborate with CSMs to maintain project governance and enhance client experiences.
Top Skills: CRMExcel
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