Top Customer Success Jobs in Indianapolis, IN

The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.

The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.

The Customer Success Engineer ensures that enterprise customers successfully integrate and scale on the platform by providing technical guidance, troubleshooting, and performance optimization. They act as the technical owner for customer accounts, supporting solutions design and deployment while analyzing operational KPIs.

The Senior Solution Architect will guide customers in their AI journey, overseeing solution design, deployment, and ongoing optimization while ensuring customer enablement and collaboration with teams.

Lead and develop a team of Customer Success Managers, drive strategic engagement, and ensure customer value realization while managing day-to-day operations.

Lead and scale the customer success organization, managing customer lifecycle, driving ARR expansion, and fostering a data-driven culture.

Own post-sales customer experience for enterprise and developer customers: onboarding, adoption, retention, renewals, expansion, executive alignment, product feedback loops, customer health scoring, playbook development, and advocacy.

Manage onboarding, adoption, and retention for $10k+ ARR accounts; act as trusted advisor, monitor customer health, identify expansion opportunities, reduce churn, and collaborate cross-functionally using tools like Gainsight, Zendesk, Jira, and Salesforce.

As a Customer Success Engineer, you'll guide clients in integrating APIs, troubleshoot issues, provide training, and maintain documentation.

The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.

Lead and scale Customer Success for Houzz, focusing on customer retention and adoption across advertising and software while collaborating with sales, product, and marketing teams.

The Customer Success Manager will manage a $3 million ARR book of business, focusing on customer adoption, satisfaction, and retention in the insurance sector. Responsibilities include onboarding, training, conducting reviews, and collaborating with internal teams for user support. Regular travel for customer meetings and conferences is required.

The Customer Success Manager at GenLogs will manage a $3 million ARR book of business, oversee customer onboarding, drive adoption and customer satisfaction, and develop upsell strategies while collaborating with internal teams.

As an Associate Customer Success Manager, you will support mission partners by translating intelligence into actionable objectives, driving collaboration, and maximizing customer outcomes through Flashpoint's data and analytic tools.

The role involves managing customer relationships, ensuring product adoption, driving revenue growth, and improving service delivery processes within healthcare SaaS.

The Senior Customer Success Engineer will guide customers in maximizing Axonius platform value through technical deployment, support, and training while addressing their unique needs.

The Customer Success Manager will drive customer adoption and retention, manage high-value accounts, and develop effective playbooks and frameworks. Responsibilities include onboarding, QBRs, and interpreting usage data for proactive risk management.

The Technical Customer Success Manager partners with customers to design, validate, and optimize software integrations, ensuring efficiency and adoption while managing risk.

As a Strategic Customer Success Manager, you will manage enterprise client accounts, enhance customer satisfaction, retention, and product adoption while collaborating with cross-functional teams.

The Vice President of Client Success leads the client experience organization, ensuring high enterprise-level satisfaction, retention, and growth. Responsibilities include overseeing Client Care and Success teams, managing escalations, and driving operational excellence. The role involves strategic thinking, leadership development, and improving service quality through strong partnerships and data-driven decision-making.

Lead the Data Solutions portfolio, managing strategic accounts, overseeing technical onboarding, building processes, and resolving issues while driving product improvement based on customer feedback.

Manage the end-to-end client journey for a SaaS platform, focusing on onboarding, implementation, account management, and driving customer success and satisfaction.

As a Customer Success Representative, you will maintain client relationships by providing retention support, coaching, and resolving issues to improve client acquisition and satisfaction.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

Coordinate scheduling for mobile health clinicians, manage dispatching through CAD and CRM systems, and ensure timely patient visits.