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Top Customer Success Jobs in Indianapolis, IN
Software
As a Client Success Manager, you'll manage client relationships post-implementation, promote product adoption, identify upsell opportunities, and ensure client needs are met efficiently.
Top Skills:
Crm SoftwareSaaSWeb-Based Tools
Generative AI
The Customer Success Manager will onboard and expand customer relationships, ensuring value realization from the AI platform, leading business reviews, and advocating for product improvements based on customer feedback.
Top Skills:
AICustomer Success ToolsData Analysis
Security • Cybersecurity
Manage strategic customer relationships, drive platform adoption, resolve escalations, collaborate cross-functionally, and provide customer insights to align with internal goals.
Top Skills:
Internet And Networking TechnologiesJIRASaaSSalesforceSecurity Products
Artificial Intelligence • Information Technology • Software • Automation
The Customer Success Associate will ensure customer satisfaction and retention, provide training, and collaborate with teams to enhance customer experiences.
Top Skills:
FreshdeskGainsightHubspot
Mobile
The role involves resolving customer support tickets, improving AI support tools, and transitioning to a Customer Success Manager position over 12 months.
Top Skills:
Ai ToolingBuilder CmsIntercomJIRASalesforceSlackZendesk
Artificial Intelligence • Cybersecurity
The Partner Customer Success Manager oversees the post-sales experience for MSSP/MSP partners, driving adoption and enabling value realization with NodeZero, while fostering strategic relationships and contributing to partner resources.
Top Skills:
ConfluenceGainsightJIRASalesforce
AdTech • Agency • Marketing Tech • Software
The Senior Customer Success Manager drives loyalty for home service clients, ensuring successful delivery of digital marketing solutions and maintaining strong client relationships.
Top Skills:
Crm ToolsDigital Marketing SolutionsDisplayEmail MarketingFacebookGa4InstagramProject Management SoftwareSemSeoWeb Design
Healthtech
As a Senior Customer Success Manager, you will manage strategic client portfolios, guiding implementations, driving adoption, and fostering long-term relationships to enhance client success and performance.
Top Skills:
AsanaGoogle WorkspaceHubspotSlack
Cloud • Software
The Majors Customer Success Manager ensures successful implementation for strategic customers, builds relationships, and coordinates with internal teams to exceed customer expectations.
Top Skills:
AcdsContact Center TechnologyCrmsDialersIvrsQa SystemsSalesforceWfm
Marketing Tech • Chemical
The Customer Success Manager drives customer satisfaction, retention, and growth by managing onboarding, pricing, communication, and cross-functional collaboration to enhance overall customer experience and business metrics.
Top Skills:
ErpOffice 365Salesforce
Cloud • Information Technology • Software • Infrastructure as a Service (IaaS)
The Customer Success Account Manager is responsible for renewal ownership, stakeholder management, and ensuring customer adoption of the Upbound platform, focusing on building relationships and identifying expansion opportunities.
Top Skills:
Cloud-Native InfrastructureCrossplaneKubernetes
Artificial Intelligence • Information Technology • Software • Cybersecurity
The Mid Market Customer Success Manager will onboard, drive adoption, and ensure retention for mid-market and enterprise customers, while improving CS processes and playbooks.
Top Skills:
ChatgptClaudeGongLookerLoomSalesforceSlackZoom
New
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Artificial Intelligence • Fintech • Software • Financial Services
Lead and scale a high-performing Customer Success team, build relationships with key stakeholders, and drive customer retention and advocacy through operational improvements.
Top Skills:
ChurnzeroGainsightSalesforce
Healthtech
The Customer Success Associate will support SMB clients, driving adoption, retention, and expansion of services while managing client relationships and collaborating with internal teams.
Top Skills:
ExcelGoogle SuitePowerPointSalesforceZendesk
Fintech • Payments • Social Impact • Software
The Customer Success Associate will enhance customer experiences by supporting onboarding, managing billing processes, and driving customer engagement and retention initiatives.
Top Skills:
AirtableIntercomSaaSZendesk
Information Technology • Security • Cybersecurity
The Senior Customer Success Manager oversees enterprise customer success, driving renewals, value realization, and executive engagement while managing complex accounts.
Top Skills:
Access CertificationsCompliance InitiativesIdentity Governance & AdministrationPrivileged Access ManagementSaaSZero Trust Programs
Big Data • Software • Analytics
As a Strategic Customer Success Manager, you'll guide organizations in data-driven success, partnering with customers to enhance collaboration and governance.
Top Skills:
BigQueryDbtLookerSnowflakeTableau
Cloud • Software
The Associate Customer Success Manager will act as a liaison between customers and Five9, addressing concerns, ensuring timely delivery of solutions, and managing high severity requests.
Artificial Intelligence • Healthtech • Machine Learning
Lead and scale the customer success organization, managing customer lifecycle, driving ARR expansion, and fostering a data-driven culture.
Top Skills:
Ai/Ml ProductsDigital HealthEhr IntegrationsEnterprise SaasFhirHealthcare TechnologyHl7
Blockchain • Software • Database • Analytics
Own post-sales customer experience for enterprise and developer customers: onboarding, adoption, retention, renewals, expansion, executive alignment, product feedback loops, customer health scoring, playbook development, and advocacy.
Top Skills:
BlockchainBlockchain ArchitecturesDeveloper WorkflowsDexsEthereumNftsRpc NodesSaaSSQLStablecoinsWeb3
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
Manage and execute advertising campaigns for enterprise clients, focusing on profitability and growth through strategic planning and analysis of campaign performance. Collaborate with teams to optimize use of CommerceIQ's platform.
Top Skills:
AdvertisingAmazonEcommerceExcelWalmart
Healthtech
The Manager, Client Success will drive long-term client success by managing relationships, enhancing product adoption, and leading retention and expansion initiatives across significant client portfolios.
Top Skills:
Salesforce
Healthtech
The Sr. Customer Success Manager is responsible for ensuring customer satisfaction through relationship management, operational oversight, and driving financial growth in pharmacy services.
Gaming • Esports
The Customer Success Specialist ensures Second Life customers maximize value from the platform through proactive support, resolving issues, and fostering long-term engagement. Responsibilities include communication through various channels, deep technical knowledge, and collaboration with internal teams.
Top Skills:
Ai Assistive TechnologiesCustomer Relationship Management (Crm) SystemsSupport Platforms
Information Technology • Business Intelligence
The Customer Success Manager oversees customer relationships post-implementation, ensuring satisfaction and measurable outcomes from managed services. Key responsibilities include service delivery oversight, driving customer retention and growth, and leveraging data for continuous improvement.
Top Skills:
GainsightGenerative Ai ToolsSalesforce
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