Top Customer Success Jobs in Indianapolis, IN

The Field Support Specialist supports field sales by providing installation, onboarding, training, and ongoing customer support for Antech's diagnostic systems and services. Key responsibilities include hardware installation, software connectivity, user training, and troubleshooting to ensure excellent customer relations and system performance.

The Customer Service Representative at Everlight Solar will manage incoming calls, identify customer needs, maintain accurate records, resolve complaints, and build relationships with customers in a fast-paced remote environment.

The Compensation Specialist contributes to designing and implementing compensation solutions aligned with business strategies. They provide analytical and operational support, maintain compensation infrastructure, and assist with compensation programs such as incentives and market pricing. They also create communication strategies and ensure accurate content delivery to stakeholders.

The Billing Specialist is responsible for processing customer bills and insurance claims accurately and timely, assisting in daily and month-end billing functions, and providing excellent customer service to patients and medical providers. Requires prior authorization and billing knowledge, along with basic Excel skills.

As a Billing Specialist, you will be responsible for collecting past due invoices from corporate and non-corporate customers, handling inquiries, resolving disputes, and maintaining professional communication with customers to ensure effective service delivery. You will also analyze accounts and manage customer relationships.

The Customer Success Manager, Midmarket is responsible for driving customer growth and success across Mid Market Accounts, particularly in the automotive sector. Key duties include managing customer relationships, advising on product usage, overseeing the entire customer lifecycle, and handling escalations. The role requires engagement with customers to understand their needs and provide solutions that drive value and renewals.

The Brand Experience Specialist is responsible for executing brand strategies and delivering exceptional brand experiences for their assigned region or site. They collaborate with the global Brand Experience team and local leaders to tailor brand activations and communications, mentor team members, and manage customer visit logistics.