Top Hybrid Customer Success Jobs

As a Customer Success Manager at iManage, responsible for ensuring customers obtain value from their subscription by delivering business outcomes, improving customer interactions, and achieving high loyalty and satisfaction. Collaborate with various teams to drive customer success and retention through strategic planning and effective communication.

As a Customer Success Representative, you will be responsible for managing renewals and customer account growth for the 'Digital Growth' customer segment. Your role involves working on customer renewals, monitoring customer health, leading NPS responses, creating IQLs, and handling account handoffs. You will also be involved in survey activities and recommending new automation ideas.

The Loss Prevention Agent for the MFC locations will be responsible for maintaining strict company standards within the interior and exterior of the MFC location. Responsibilities include monitoring physical security initiatives, enforcing standards for activities and behaviors, utilizing CCTV systems, and addressing internal dishonesty with the loss prevention manager.

Manage the strategy and daily operations of the Refer-A-Friend program for DraftKings, execute marketing campaigns across various channels, measure campaign performance, and collaborate with cross-functional teams to drive customer acquisition and engagement.

As a CRM Specialist, you will manage the Refer-A-Friend program for DraftKings, oversee marketing campaigns, collaborate with cross-functional teams, analyze campaign performance, and work on creative concepts. Requires 3 years of marketing experience, a Bachelor's degree, analytical skills, knowledge of SQL, Tableau, and HTML, passion for sports, and willingness to work non-standard hours based on the sports calendar.

Managing the Refer-A-Friend program for DraftKings, executing marketing campaigns, collaborating with cross-functional teams, analyzing campaign performance, and working on creative concepts. Requires 3 years of marketing experience and a Bachelor's degree in related fields. Knowledge of SQL, Tableau, and HTML is preferred. Passion for sports and willingness to work non-standard hours.

Administrative Specialist role at Wipfli in Great Falls, Montana. Responsibilities include supporting tax practice administratively, managing office tasks, and assisting with client communication. Qualifications include an Associate Degree in Administrative Support, proficiency in Microsoft Office, and previous administrative experience.

The Senior HR Consultant supporting Client Experience & Digital (CXD) will focus on and tackle the most impactful and relevant business needs for Northwestern Mutual's CXD organization. They will provide high quality consulting support focused on the Talent Management Cycle, HR process delivery, and tactical support to the HRBP team. This role may also act as a project lead or swat team member, participate in department leadership initiatives, and have additional responsibilities as a subject matter expert in a specific HR discipline.

Lead the Customer Support and Success Systems team at Klaviyo, implementing changes and leading systems projects. Partner with various stakeholders and external vendors for system selection and implementations. Mentor and manage team members to ensure efficient tech stack.