Top Hybrid Customer Success Jobs
Seeking a Customer Success Manager with a strong technical background in cloud computing, AI, and ML to guide clients in maximizing the value of solutions and achieving business goals. Responsibilities include building customer relationships, providing technical guidance, conducting reviews, staying updated on industry trends, delivering training sessions, and resolving customer concerns. Ideal candidate is passionate about sustainability and technology's role in addressing energy challenges.
As an Enterprise Customer Success Manager for our Partner team, proactively drive effective relationships, adoption, and new product attachment across strategic partners. Advocate for customers internally, foster relationships with key partners, and help build partner success models. Follow a well-defined methodology to identify customer needs and convey the value of the product. Collaborate with Partner Sales Managers and internal teams to drive action and loyalty within partner organizations. Monitor usage trends, uncover risks, and identify growth opportunities. Require 3-5 years in Customer Success or Account Management roles and experience in partner-facing, strategic alliances or channel sales at a cloud services or SaaS organization.
Managing, leading, and mentoring a team of Customer Success Associates to enhance customer relationships, renewals, and growth for existing customer base. Acting as an advocate for customers and ensuring customer success and adoption.
Join AffiniPay's award-winning Customer Support Team as a Customer Support Specialist responsible for delivering consistent and reliable service to customers using payment platforms. Must have excellent interpersonal skills, be analytically minded, detail-oriented, and skilled at problem-solving.
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Seeking an Integrations Specialist with technical knowledge to work closely with demand and supply partners for integration work and ongoing support. Responsibilities include managing new partner integrations, providing technical support, collaborating with internal and external teams, and validating technology partners. Requires technical proficiency in HTML, JS, REST APIs, and SQL, experience in cross-functional projects, strong data analysis skills, and AdTech/programmatic media experience.
The Client Services Director is responsible for leading and managing the front-line Client Services team, addressing escalated client issues, troubleshooting problems, building client relationships, developing client service protocols, resolving complex client problems, coaching team members, and developing training classes and materials for subscribers. This role also involves collaborating with sales, marketing, and product teams to enhance client satisfaction and loyalty.
Senior Customer Success Manager role at Nayya, focusing on building strong customer relationships, analyzing data, promoting user adoption, and driving customer value. Responsible for collaborating with internal teams, tracking customer satisfaction, and delivering innovative solutions.
Deliver exceptional customer service through various channels and resolve customer issues with empathy and product knowledge. Document customer interactions, comply with company policies, and collaborate with colleagues to enhance the overall customer experience.
Senior Manager role in a healthcare company focused on improving cancer care through clinical technology projects and customer engagement. Responsibilities include overseeing projects, collaborating with stakeholders, and managing client relationships. Requires 6+ years of client-facing experience in the healthcare industry and familiarity with digital solutions in clinical research.
Negotiations Specialist at Beyond Finance responsible for negotiating delinquent accounts and assisting clients in becoming debt-free. Requires strong communication skills, ability to work in a fast-paced environment, and a passion for helping people. Bachelor's degree in a relevant field preferred.
As an Associate Brand Manager for the Marketplace team at Ruggable, you will be responsible for optimizing marketplace performance and marketing strategies on Amazon. You will collaborate with internal and external partners to drive growth and enhance the online shopping experience for customers.
Top hybrid Companies Hiring Customer Success Roles
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