Top Hybrid Operations & Support Jobs

Right-hand to the CEO owning operations across events, marketing, people, legal, and executive support. Runs conferences end-to-end, manages CEO calendar and briefings, coordinates onboarding and HR/payroll systems, oversees contract pipeline and e-signature workflows, and keeps internal communication and follow-ups on track.

Manage and maintain process documentation for Personal Loans, support internal communications, provide operations oversight across finance, risk, controls, and change management, and support project/change initiatives to improve efficiency and controls.

Support Process Risk Optimization by identifying, assessing, and mitigating process-level risks across Enterprise Services. Conduct risk research, advise stakeholders, draft deliverables, support program delivery, prioritize multiple assessments, and drive process improvements and controls activities while collaborating with cross-functional teams to inform executive decision-making.

The Senior Administrative Assistant will manage calendars, coordinate meetings and events, facilitate travel arrangements, process expenses, and provide general administrative support while ensuring effective communication with clients and team members.

Lead and scale product operations to ensure launch readiness, mature systems of record, embed AI/automation into workflows, build cross-functional programs, and deliver data-driven dashboards and KPIs to improve efficiency and reduce escalations across Product, Support, and Engineering.

Own end-to-end operational outcomes and run long-lived AI agents to move them. Improve recruiting funnel throughput, operate an ownership-equity program, manage company cadence, vendors, and workplace, and instrument agent compute and outcomes. Measured on outcome movement and CEO decision capacity returned.

Provide high-touch support to senior executives by managing complex calendars, coordinating cross-functional initiatives, preparing meeting briefs, organizing travel and leadership events, tracking action items and workback plans, liaising with external agencies, and handling confidential information with discretion.

Support M&A business operations by providing hands-on deal team support, preparing data-driven presentations for senior management, executing risk/control programs, optimizing efficiencies with technology teams, implementing cross-functional initiatives, and maintaining pipeline and market-share data accuracy.

Manage and supervise teller operations to ensure compliance, quality, and excellent customer service. Coach and develop staff, manage schedules and resources, resolve operational issues, support customers and escalations, and apply regulatory and risk controls. May perform loan originator (LO) duties requiring Regulation Z qualifications.

Lead and develop multiple branch managers across a regional district to drive customer experience, growth, risk management, compliance, resource allocation, and talent development while implementing branch performance objectives and process improvements.

Handle highly escalated customer issues from executives, government agencies, and customers. Research concerns, coordinate cross-functional stakeholders, deliver resolutions within SLA, and produce formal responses. Advocate for customers, identify root causes, and maintain accurate case and contact records.

Lead and deliver high-volume, multi-channel service desk support via chat and ticketing. Diagnose hardware, software, network, and access issues, manage escalations, coach junior analysts, track incidents in ServiceNow or similar ITSM, analyze trends, and recommend process and knowledgebase improvements while maintaining security and excellent customer service.

Provide phone and digital customer support for insurance policy, coverage, billing, and service inquiries. Use AI-guided tools and CRM systems to resolve complex issues, validate call summaries, document interactions, escalate as needed, and contribute to process improvements. Participate in paid training and ongoing development.

Serve as primary contact for customers via phone and digital channels, resolving complex policy, billing, and service inquiries end-to-end. Use AI-powered tools and CRM systems, validate AI-generated summaries, document interactions per compliance, escalate when needed, and contribute to process improvement. Participate in paid training and ongoing development.

Provide high-volume customer and carrier support for telecom products (caller ID, LNP, routing). Manage porting orders, tickets, SLA adherence, escalate complex issues, liaise with engineering, analyze KPIs, and support 24/7 operations.

Lead a global B2B technical support team, manage day-to-day operations, incident response, escalations and reporting; drive process improvements, analyze support metrics, partner cross-functionally, and coach a high-performing team. Role requires on-call availability and contributes to Global Service and Support strategy.