Top Hybrid Operations & Support Jobs

Reviews creditor documents, researches and updates account information, contacts creditors by phone and email, processes authorization and power-of-attorney requests, and prepares enrolled accounts for debt settlement. The role requires accurate multitasking, deadline management, attention to detail, and achievement of individual and team performance metrics while supporting multiple business units.

Supports merchandising strategies, processes, reporting, project coordination, and operational improvements at Lowe’s. The intern analyzes business information, identifies process improvement opportunities, coordinates cross-functional initiatives, and develops recommendations and presentations for business partners and leadership. The role provides exposure to merchandising execution, retail operations, analytics, supply chain collaboration, and business performance while managing priorities and stakeholder communication.

Provides administrative support to senior executives by managing calendars, meetings, travel logistics, confidential information, corporate records, electronic filing, correspondence, and reports. The role coordinates stakeholders, supports multidisciplinary teams, improves business processes, and maintains efficient internal operations while adopting best practices and continuously developing skills.

Manages loan-processing call center supervisors and representatives across multiple shifts. Oversees performance management, hiring, coaching, career development, disciplinary actions, regulatory compliance, and departmental productivity. Evaluates management reports to improve operational efficiency and achieve team, departmental, customer service, and P&L objectives. Requires extensive call center management experience and financial or lending industry knowledge.

Leads business operations planning, performance tracking, reporting, risk management, process improvement, stakeholder communications, executive presentations, and strategic or ad hoc initiatives. Develops operational metrics, improves management reporting, supports Board and business reviews, identifies operational risks, and drives cross-functional improvements aligned with company goals.

Install and maintain nurse-call systems at customer sites. Perform repairs, maintenance, and modifications, while ensuring excellent customer service and safety compliance.

Leads managed services teams and customer portfolios, overseeing service delivery, customer outcomes, staffing, productivity, escalations, and contractual commitments. Develops managers and employees, establishes operating plans and standardized workflows, analyzes operational and capacity metrics, and drives corrective actions and continuous improvement. Partners with Customer Success, Support, Professional Services, Product, Engineering, and Sales to resolve issues, improve readiness, support adoption, and strengthen customer value.

Provides front-line IT service desk support for internal users, troubleshooting hardware, software, network, access, and peripheral issues. Documents incidents, maintains knowledge resources, prepares new-hire hardware, supports orientations and audiovisual equipment, and follows ITIL and security practices. The role also assists with account permissions, system configuration, global IT projects, and customer service while working onsite in Austin five days per week.

Leads North American business operations for Wise Platform, owning servicing and operational KPIs, partner success, SLAs, capacity, and regional operational strategy. The role influences cross-functional teams, launches and scales servicing models, resolves structural issues, manages change, and translates partner needs into strategic roadmaps and execution plans. It requires strong data analysis, customer-service leadership, operational problem-solving, and knowledge of regional laws, culture, and regulations.

Produces and technically operates corporate, executive, hybrid, webinar, and livestreamed events. Responsibilities include event planning, rehearsals, show calling, AV and broadcast system operation, troubleshooting, production documentation, presenter coaching, vendor and crew coordination, live incident management, equipment maintenance, and post-event wrap-up. The role requires onsite support in Chicago, occasional travel, flexible scheduling, and expertise with Microsoft Teams, Zoom, vMix, broadcast systems, networking, audio, video, lighting, and streaming technologies.