Top Hybrid Operations & Support Jobs

Build and own GTM systems for Primary Care, EAP, and Provider Experience motions. Design data models, integrations, automations, AI agents, governance standards, testing environments, monitoring, and self-healing workflows. Partner with GTM architecture and systems teams to scale commercial operations, improve referrals and provider growth, and reduce manual effort. Evaluate and evolve the GTM technology stack while measuring automation performance through experimentation.

Supports insurance agents, clients, and management through the life insurance new business process. Provides customer service, coordinates underwriting requirements, manages application workflows, assists with policy billing and accounting entries, processes service requests, and answers calls. The role requires strong administrative, communication, multitasking, and Microsoft Office skills, with on-the-job training in insurance products and transaction processing.

Own Legal Operations, cross-functional business processes, business systems, tooling, vendor management, reporting, and workflow automation. Build scalable operating mechanisms, improve information flow, coordinate strategic initiatives, and support executive planning in a fast-growing SaaS company. The role requires strong project management, systems implementation, process design, AI workflow experience, and comfort solving ambiguous problems without a predefined playbook.

Leads Morningstar’s global data acquisition and operations organization of approximately 700 employees. Oversees investment, reference, and market data collection, enrichment, quality, and delivery while modernizing platforms, workflows, and operating models. Drives automation, AI adoption, governance, regulatory compliance, performance improvement, and technology transformation. Partners with Product, Engineering, Research, Data Strategy, Risk, and Commercial leadership to execute the data acquisition roadmap and build scalable, efficient operations.

Provides senior administrative support to Commercial and Investment Banking executives. Responsibilities include complex calendar management, domestic and international travel coordination, meeting and event logistics, invoice and expense processing, professional correspondence, document maintenance, spreadsheet and presentation editing, and proactive issue management. The role requires discretion, strong organization, excellent communication, Microsoft Office proficiency, and five days per week onsite.

Coordinates complex property-service work orders, vendor relationships, resident and client communications, scheduling, escalations, and project tasks. Maintains accurate database records, ensures work-order sequencing and completion, supports shift handoffs, provides market feedback, assists with team training, and promotes customer satisfaction. The role requires flexible shifts, accurate communication, confidentiality, troubleshooting, and familiarity with property maintenance or trades.

Own end-to-end payment operations, including ACH processing, exception handling, refunds, re-debits, and reconciliation. Investigate transaction issues, coordinate outage resolution, work with engineering and product on system improvements, analyze customer feedback, and manage escalations with domestic and international bank and payment partners. The role also contributes to product requirements, launches, compliance considerations, and AI-enabled process improvements.

Provides temporary executive assistance to the Chief Operating Officer during an approximately eight-month maternity leave coverage period. Responsibilities include complex calendar management, domestic and international travel coordination, expense reporting in Concur, meeting and leadership event support, presentation preparation, stakeholder communications, project tracking, research, and confidential strategic support. The role requires independent execution, strong organization, discretion, adaptability, and experience supporting C-level executives.

Manage technical escalations for the DV+ platform, analyze large datasets with SQL and Excel, leverage AI tools to automate workflows, troubleshoot complex integrations and APIs, and coordinate cross-functional teams to drive scalable operational solutions.

Provide technical support for Flywire’s Student Financial Services, eStore, and TPI products across the U.S. and Canada. Manage tickets within SLA requirements, troubleshoot web applications using research and command-line tools, communicate solutions to customers, and collaborate with product and engineering teams on escalations and enhancements. Maintain AI repositories and knowledge bases while using Claude, Gemini, and related tools to automate investigations, documentation, maintenance, and client communications.