Top Hybrid Customer Success Jobs
As a Customer Success Manager at Zayo, you will analyze lifecycle data, manage customer goals, and accelerate customers through their lifecycle journey. You will handle customer onboarding, revenue risk assessment, renewal, and upselling, while maintaining a focus on providing excellent customer experience. Minimum of five years experience in the Telecom industry and customer success role required.
As a Customer Service Representative (Bilingual-French) at Vivid Seats, you will be the primary point of contact for customer inquiries in French. You will contribute to maintaining excellent customer experiences by providing solutions to fan issues and ensuring proper procedures are followed during interactions. Your role is crucial in connecting VIP customers with the events they love and creating exceptional experiences throughout the purchasing process.
As a Customer Service Associate, you will manage transactions and relationships with sellers and customers at Vivid Seats, providing elite service and resolving order-related questions. Progressing from orientation to handling day-to-day interactions and advanced customer service tasks.
Seeking a Senior Customer Success Manager at commercetools in the NYC Metro area. Responsibilities include nurturing customer relationships, positioning commercetools as a trusted partner, supporting customer growth, and collaborating with various teams. Requires 5+ years of experience in customer-facing roles, retail or e-commerce experience, and strong communication skills.
Senior Customer Success Manager role at commercetools in Boston, MA. Responsible for nurturing customer relationships, ensuring account health, and positioning the company as a strategic partner. The role involves supporting customers in utilizing composable products, advising on technology and commerce stack development, and driving business growth. Must have 5+ years of experience in customer-facing roles with retail or e-commerce background, strong communication skills, and willingness to travel.
Senior Customer Success Manager at commercetools in Durham, NC. Responsible for nurturing customer relationships, ensuring account health, leading post-sales acquisition, and positioning commercetools as strategic partners. Contribute to the growth of the Customer Success practice globally. Provide technical expertise and support to help customers succeed.
Featured Jobs
The VP of Product and Client Success role leads efforts to ensure J.P. Morgan clients receive the highest value out of their interactions with Payments Data & Analytics products. Responsibilities include developing global processes for product adoption, leading product go-to-market strategy, partnering with sales, influencing product strategy, and nurturing customer relationships.
The Support Specialist at BillGO is responsible for providing exceptional customer support by answering phone calls, live chats, and emails, assisting with payments, and onboarding new customers. They also work closely with other teams to improve the customer experience and uphold KPI delivery. The ideal candidate is a clear communicator, problem solver, and team player.
Join AB Tasty to help build the internet of the future by enabling personalized user experiences. Seeking candidates with core values aligned with AB Tasty, ability to work across departments, strong communication skills, and flexibility in a dynamic environment.
Don't see a role that fits? Connect by submitting your resume for our recruiters to review. Chief is revolutionizing leadership by building a network for women leaders, backed by top-tier investors. Join our tech-powered team with competitive benefits and a focus on driving real change for women in business.
Customer Success Manager role in a biotechnology company focusing on providing exceptional customer experience and driving adoption of Benchling's solutions. Responsibilities include building relationships, implementing customer touchpoints, driving product usage, and collaborating with internal teams for customer success. Qualifications include a degree in Life Sciences field and 5+ years of experience in Customer Success or related roles in a SaaS software environment.
Join Benchling as a Customer Success Manager in the biotechnology industry. Work with key stakeholders to drive adoption, retention, and expansion of Benchling's solutions. Build and maintain relationships, create touch points, and lead strategic initiatives to enhance customer experience.
Global Customer Success Manager in the biotechnology industry, responsible for building and maintaining relationships with key stakeholders, driving adoption of Benchling's solutions, and ensuring customer satisfaction and retention.
The Fraud Prevention Representative is responsible for assisting customers and branch personnel with questions, reviewing transactions for fraudulent activity, and providing professional communication. They must work to prevent or recover losses caused by fraudulent activities while balancing customer service and risk management.
Customer Success Manager responsible for ensuring customers get the most value from technology, data solutions, and consulting services. Responsibilities include onboarding, problem-solving, building relationships, providing training and support, and advocating for customer needs. Ideal candidate has 4+ years in customer-oriented roles and experience in construction or energy efficiency industries. Bachelor's degree required. Strong communication, problem-solving, and analytical skills desired.
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