Top IT Jobs in Houston, TX

This role involves driving customer growth and retention for Northspyre by leveraging data to enhance product adoption and ensure customer success. Responsibilities include analyzing user data, managing relationships, implementing strategies, onboarding customers, and serving as a liaison between clients and product teams.

As a Technical Support Analyst, you will assist customers by resolving complex technical issues, ensuring high customer satisfaction through effective communication and by providing support across multiple channels. You will document solutions, collaborate with various teams, and analyze software performance, while also assisting with customer configuration tasks and mentoring junior support staff.

The Executive Director of Security Operations is responsible for leading global security monitoring and incident response programs, coordinating cross-functional teams, and developing cybersecurity strategies. This role includes managing teams for incident response, threat intelligence, and digital forensics, while optimizing security processes and engaging with executive leadership on major initiatives.