Top Customer Success Jobs in Hartford, CT

Reposted 24 Days AgoSaved
Remote
Hartford, CT
Senior level
Senior level
Healthtech
Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.
Top Skills: 59ClearinghousesCoding Modifiers (25CptEhrsGoogle DriveHcpcs Level IiIcd-10-Cm/PcsLt/Rt)MS OfficePractice Management SystemsRcm DashboardsXu
Reposted 24 Days AgoSaved
Remote
Hartford, CT
Expert/Leader
Expert/Leader
Software • Database • Analytics
Lead client success and growth initiatives at Ruvixx by spearheading enterprise opportunities and managing strategic accounts, ensuring campaign success and stakeholder engagement.
Top Skills: Account ManagementMarketing
Reposted 24 Days AgoSaved
Remote
Hartford, CT
Senior level
Senior level
Artificial Intelligence • Healthtech
As a Customer Success Executive, you will implement AI solutions in healthcare systems, ensuring strong adoption, measurable outcomes, and collaborating closely with clinical and operational teams.
Top Skills: AIDigital HealthEnterprise Saas
Reposted 24 Days AgoSaved
Remote
Hartford, CT
85K-105K Annually
Mid level
85K-105K Annually
Mid level
Edtech
As Manager of Customer Success for the SMB segment, you will lead a team, design engagement strategies, drive growth metrics, and optimize customer journeys to ensure high retention and expansion across 6,000 districts.
Top Skills: A/B TestingCommunity-Led ProgrammingCustomer DataDigital CampaignsSaaS
Reposted 24 Days AgoSaved
Remote
Hartford, CT
110K-120K Annually
Mid level
110K-120K Annually
Mid level
Edtech
The Customer Success Operations Analyst will build reporting and dashboards, drive data-informed decisions, and improve customer success outcomes through analytics and automation.
Top Skills: AIAutomationDashboardsData EngineeringReporting
Reposted 24 Days AgoSaved
Remote or Hybrid
Hartford, CT
Junior
Junior
Mobile • Security • Software • Cybersecurity
The Customer Success Manager will manage client relationships, drive expansion in existing accounts, and support customers in achieving their goals with Keeper's cybersecurity solutions.
Top Skills: CybersecurityIamSaaSSalesforce
25 Days AgoSaved
Remote or Hybrid
Hartford, CT
68K-76K Annually
Mid level
68K-76K Annually
Mid level
Fintech • Software
The Customer Success Manager will oversee onboarding, training, and customer relations for churches, collaborating with the Head of Customer Experience to shape the organization as it scales.
Top Skills: Church Management SystemsPlanning CenterPushpay CcbRockSaaSSalesforce
25 Days AgoSaved
Remote
Hartford, CT
Senior level
Senior level
Software • Cybersecurity
The Senior Customer Success Manager will mentor customers on Sonatype product implementations, build trusted relationships, and drive customer value, ensuring high renewal rates and successful product usage.
Top Skills: Application SecurityCloudDevsecopsGainsightSalesforceSoftware Development
25 Days AgoSaved
Remote
Hartford, CT
112K-140K Annually
Senior level
112K-140K Annually
Senior level
Software • Automation
The Sr. Customer Success Manager advocates for customers, drives product adoption, assesses customer health, identifies growth opportunities, and manages renewals while optimizing customer satisfaction.
Top Skills: TotangoVerint Product Solutions
25 Days AgoSaved
Remote
Hartford, CT
113K-170K Annually
Senior level
113K-170K Annually
Senior level
Healthtech
The Customer Success Manager will build relationships, drive product adoption, and ensure customer satisfaction and renewals within strategic accounts. Responsibilities include managing client interactions and escalating issues for resolution.
25 Days AgoSaved
Remote
Hartford, CT
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Artificial Intelligence • Healthtech • Software
The Strategic Customer Success Manager will drive engagement and retention for healthcare clients, ensuring they gain maximum value from Clarium's AI-powered platform through proactive relationship management and cross-functional coordination.
Top Skills: EdiErp SystemsHl7Infor LawsonOracle PeoplesoftSaaSSmart On FhirWorkday
25 Days AgoSaved
Remote
Hartford, CT
Senior level
Senior level
Fintech • Financial Services
The Senior Customer Success Manager drives customer onboarding, engagement, and retention while managing risks and relationships across accounts to ensure measurable ROI.
Top Skills: CatalystChurnzeroGainsightSalesforce
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25 Days AgoSaved
Remote
Hartford, CT
83K-110K Annually
Mid level
83K-110K Annually
Mid level
Software • Business Intelligence
The Mid-Market Customer Success Manager at Onit manages a portfolio of 60 accounts, guiding legal departments to maximize value from the software while minimizing churn and supporting renewals through collaboration and customer advocacy.
Top Skills: ChurnzeroGainsightSalesforce
25 Days AgoSaved
Remote
Hartford, CT
Senior level
Senior level
Hardware
The Technical Customer Success Associate/Manager will implement and support SwiftMR software in healthcare settings, diagnose technical issues, and ensure client satisfaction. Responsibilities include integrating software with MRI systems and providing application support to clients. Regular check-ins and documentation are also part of the role.
Top Skills: Cloud-Based SoftwareDicomMri SystemsPacsTcp/Ip Networking
25 Days AgoSaved
Remote or Hybrid
Hartford, CT
170K-220K Annually
Senior level
170K-220K Annually
Senior level
Artificial Intelligence • Healthtech • Other • Productivity • Telehealth • Conversational AI • Generative AI
The Senior Customer Success Manager owns strategic customer relationships in healthcare, guiding enterprise accounts from launch to renewal while utilizing AI solutions to enhance patient experiences and drive measurable outcomes.
Top Skills: AICustomer Success PlatformsEhrPmsSaaS
Reposted 25 Days AgoSaved
Remote
Hartford, CT
Senior level
Senior level
Healthtech
This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.
Top Skills: Ai ToolsChurnzeroGongLookerPendoSalesforce
Reposted 25 Days AgoSaved
Remote
Hartford, CT
Junior
Junior
Analytics • Financial Services
Provide front-line, multi-channel client support and manage full lifecycle inquiries; assist onboarding and API integrations; test application/APIs, create user and API documentation, and lead process improvement and automation efforts while working cross-functionally.
Top Skills: APIsIntercom
Reposted 25 Days AgoSaved
Remote
Hartford, CT
60K-65K Annually
Entry level
60K-65K Annually
Entry level
AdTech • Digital Media • Analytics
The Client Success Coordinator supports account teams by managing administrative tasks, tracking deliverables, and assisting with reporting and data accuracy, while learning about Comscore's tools and processes.
Top Skills: Presentation ToolsProject Management SystemsSpreadsheets
Reposted 25 Days AgoSaved
Remote
Hartford, CT
Mid level
Mid level
AdTech • Marketing Tech • Social Media • Design
The Client Success Strategist manages client relationships, ensuring clear communication and project coordination across marketing teams to foster client success.
Top Skills: AnalyticsDigital MarketingPaid MediaSeo
Reposted 25 Days AgoSaved
Remote
Hartford, CT
Senior level
Senior level
Software
Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.
Top Skills: CybersecuritySaaS
Reposted 26 Days AgoSaved
Remote
Hartford, CT
Expert/Leader
Expert/Leader
Artificial Intelligence • Fintech • Information Technology • Machine Learning • Financial Services
The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.
Top Skills: AIAutomationPredictive AnalyticsSaaS
26 Days AgoSaved
Remote
Hartford, CT
Mid level
Mid level
Edtech • Software
As a Customer Success Manager, you will manage mid-market and Enterprise customer relationships, focusing on onboarding, retention, and product adoption while supporting sales through identifying growth opportunities.
Top Skills: SaaS
26 Days AgoSaved
Remote
Hartford, CT
110K-150K Annually
Entry level
110K-150K Annually
Entry level
Healthtech
This role manages high-profile customer accounts, ensuring retention and engagement through relationship building, monitoring usage metrics, and advocating for customer needs internally.
Top Skills: Data ManagementLlmsTechnology Solutions
Reposted 26 Days AgoSaved
Remote
Hartford, CT
Senior level
Senior level
Information Technology • Software
Own retention, renewals, expansion, and value realization for higher-education clients. Build executive relationships, lead strategic reviews, forecast and negotiate renewals, identify upsell opportunities, drive product adoption, translate feedback into product insights, maintain CRM, and represent eRezLife at industry events.
Top Skills: CanvaHubspotMailchimpSalesforceSubskribe
26 Days AgoSaved
Remote
Hartford, CT
70K-85K Annually
Junior
70K-85K Annually
Junior
Events • Marketing Tech • Software
The Customer Success Manager at Hive manages client relationships, provides email marketing strategies, and ensures customer engagement with the platform. Responsibilities include onboarding and nurturing clients, gathering feedback for product improvement, and crafting customer experience strategies.
Top Skills: Hubspot
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