Top Tech Jobs & Startup Jobs in Lisbon

Execute and optimize lifecycle CRM campaigns across email, push, and other channels. Build HubSpot journeys, triggers, segmentation, and automation for onboarding, activation, retention, and reactivation. Manage campaign calendars, QA, compliance approvals, regulatory adaptations, tracking, reporting, testing, and performance optimization. Coordinate with Lifecycle, Product, Data, Sales, and Compliance teams to align messaging and customer contact rules.

Create, optimize, localize, and refresh high-intent SEO and GEO content across global websites. Conduct keyword and search-intent research, improve on-page optimization, monitor rankings, traffic, engagement, and conversions, and grow non-brand organic acquisition. Ensure content follows E-E-A-T, YMYL, compliance, approved risk language, and consistent editorial standards while preventing duplication and cannibalization across markets.

Manage high-volume B2B customer relationships globally, advising clients on ecommerce growth and identifying new business opportunities. Drive upselling and cross-selling, manage sales processes, forecast activity, achieve quarterly objectives, and serve as a trusted advisor. Collaborate cross-functionally to fulfill customer needs and improve the customer experience. The role requires strong communication, strategic thinking, organization, technology and sales interest, adaptability, teamwork, and excellent English.

Develop and deploy production LLM-driven systems for requirements management and hardware engineering. Build agentic workflows using tool-calling, planning, sub-agents, MCP servers, and orchestration frameworks. Create evaluation pipelines, metrics, benchmarks, and test suites to improve AI accuracy, speed, and cost. Collaborate with software engineers, product managers, and designers in an agile environment throughout the AI product lifecycle, from experimentation through deployment and continuous improvement.

Perform manual testing across web UI, APIs, integrations, databases, and backend workflows. Analyze requirements, identify risks, maintain Zephyr test plans and cases, validate PostgreSQL data, review automated test results, support root-cause analysis, report defects, improve documentation, and occasionally deliver product walkthroughs.

Processes sales invoices, follows up on accounts receivable, verifies orders, maintains contracts and administrative records, communicates with customers, supports reception and office management, and assists with daily operations and internal projects. The role requires fluent French and English communication, strong organization, attention to detail, customer service skills, Microsoft Office proficiency, and reliable remote-work equipment.

Own hands-on Zendesk configuration and migrations across multiple markets. Build workflows, routing, channels, Help Center, integrations, permissions, and SLA policies; adapt global blueprints for local requirements; lead testing, go-live, hypercare, documentation, and steady-state handoff. Partner with business SMEs, training, engineering, and project teams while ensuring scalable, well-governed production configurations.

Own Zendesk administration and production configuration across Support, Guide, Talk, and Messaging. Build workflows, routing, channels, permissions, SLAs, integrations, and multilingual market setups. Lead rollout configuration, testing, go-live support, hypercare, documentation, and ongoing governance across multiple markets. Translate business requirements into scalable solutions while collaborating with SMEs, training, engineering, security, and project teams.

Owns hands-on Zendesk configuration across Support, Guide, Talk, and Messaging for global market rollouts. Builds workflows, routing, channels, SLAs, integrations, and Help Center setups; translates business requirements into production-ready configurations; leads testing, go-live, hypercare, documentation, and ongoing governance. Collaborates with business stakeholders, training, engineering, and project teams while maintaining scalable multi-brand, multilingual environments.

Build Shotgun’s brand and marketing presence in Portugal through social media, community growth, paid campaigns, content, events, partnerships, press, and influencer collaborations. Support organizers with tailored activations, collaborate with sales and account management, and optimize campaigns using performance data. Success is measured through awareness, conversions, app installs, purchases, organizer GMV, community engagement, and partner activations.

Lead Emma’s French franchise network development, including converting 30 distributor-operated stores to a franchise model. Develop candidate lead generation, manage internal and external stakeholders, assess market expansion opportunities, create strategic plans, negotiate franchise agreements, and drive store launches and conversions to successful completion.

Serve as a trusted advisor for Portuguese-market clients: onboard new customers, drive engagement and satisfaction, analyze client data, conduct business reviews, identify upsell opportunities, gather feedback, and optimize the learner experience for goFLUENT digital learning solutions.

Troubleshoot and resolve complex hardware and software issues through phone, chat, email, remote sessions, and diagnostic tools. Document customer and technical information in case management systems, manage incoming contacts and existing cases, maintain product expertise, and occasionally provide after-hours or weekend on-call support. The role requires networking knowledge, analytical troubleshooting skills, clear communication, independent work, and the ability to manage critical customer issues and expectations.