Top Tech Jobs & Startup Jobs in Amsterdam

The RVP, Customer Success will lead the launch of new clients and manage customer relationships to ensure satisfaction and foster loyalty and growth. Responsibilities include driving product adoption, addressing technical support issues, conducting Business Reviews, performing data analytics to observe KPIs, and collaborating on product development enhancements. This role also involves supporting sales efforts and creating procedures to enhance customer experience.

The Senior Assistant Accountant SME will compile complex financial overviews under Dutch GAAP, advise clients on administrative organization, review work by Financial Analysts, and continuously improve internal processes according to LEAN standards. The role involves significant interaction with both local and international clients and requires independence and flexibility.

As a Customer Success Specialist at Laka, you will be the first point of contact for customer inquiries and claims. You will support customers with questions about products and services, help them file claims, coordinate with third parties, and gather feedback to improve the customer experience.