Top Senior Customer Success Jobs in Detroit, MI

The Customer Success Executive at Luma Health manages strategic healthcare client relationships, drives product adoption, and ensures customer satisfaction and retention through data-driven insights and collaboration.

As a Customer Success Lead, you'll manage customer relationships, create and scale processes, analyze usage patterns, and collaborate with engineering and sales to optimize customer engagement.

The Senior Customer Success Manager will manage strategic client relationships, align goals, forecast revenue, and drive product adoption, while collaborating with internal teams to enhance customer satisfaction and retention.

Manage and lead a team of Mid-Market Customer Success Managers to enhance customer retention, growth, and satisfaction in the film and television production sector.

The Senior Customer Success Manager ensures customer satisfaction, builds long-term relationships, and drives retention and growth by delivering tailored solutions and maximizing product usage.

Manage customer adoption lifecycle, lead technical value-selling efforts, drive timely customer outcomes, provide API architecture guidance, and maintain customer health to ensure value realization.

The Director of Customer Success is responsible for driving retention and customer satisfaction, through leadership, strategic execution, and data analysis, in a fast-growing EdTech SaaS environment.

The Customer Success Manager will own carrier relationships, ensuring onboarding, engagement, and operational support, while driving platform growth and satisfaction.

Lead customer success for a dedicated portfolio, managing teams, driving retention and growth strategies, and fostering customer relationships.

Lead and scale a Customer Success organization managing two teams to enhance customer experience and retention, using operational rigor and AI processes.

Manage a team of Customer Success Managers to drive customer retention, growth, and operational excellence through strategic planning and collaboration.

Manage client accounts with healthcare organizations, ensure successful implementation and adoption, and analyze data to demonstrate program performance.

The Customer Success Manager will manage a portfolio of mid-market accounts, ensuring customer onboarding, adoption, and strategic growth through strong relationships and data-driven insights.

The Customer Success Manager at Federato will manage the post-sales experience, foster client relationships, and drive growth by utilizing data insights to meet customer needs and enhance product utilization.

As a Partner Success Principal, you'll build relationships with partners, provide strategic guidance, and enhance service performance to drive revenue growth.

As a Senior Customer Success Manager, you will manage customer relationships, provide insights, and help customers implement and grow using RevenueCat.

As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.

Manage strategic customer relationships in enterprise SaaS, focusing on adoption, retention, and driving outcomes while collaborating cross-functionally.

The Client Success Manager is responsible for managing enterprise healthcare customer accounts, ensuring successful deployment and value realization of digital therapeutics, while leading internal teams and leveraging data for insights and improvements.

Lead a team of six CSMs, ensuring post-implementation success for mid-market and strategic customers. Drive retention, expansion, and process scalability while collaborating with cross-functional teams.

The Customer Success Manager will build strong client relationships, drive ROI through high-touch engagement, and act as an advisor to ensure customer success and satisfaction with Common Room's platform.

Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.

Manage strategic customer relationships to ensure value realization and retention. Drive adoption and engagement while collaborating with various teams. Handle escalations and influence renewal outcomes.

The Head of Customer Success will lead post-sales for enterprise customers, enhance pilot conversions, grow the CSM team, and drive customer engagement & success.

As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.