Top Senior Customer Success Jobs in Detroit, MI

Lead a team of Strategic Customer Success Managers to drive customer adoption, retention, and value realization through Checkmarx solutions, and refine success frameworks.

The Customer Success Manager drives adoption, manages strategic customer relationships, supports renewals, identifies expansion opportunities, and ensures customer satisfaction.

The Principal Customer Success Manager will lead strategic partnerships with enterprise healthcare customers, drive measurable success, engage executives, and ensure alignment between AI strategy and business goals.

As Chief of Staff, support VPs in Customer Success and Services by aligning strategies, managing operations, and facilitating cross-functional coordination to improve customer experiences.

The role involves leading a Customer Success team, managing customer engagement strategies, enhancing product adoption, and driving growth in healthcare practices.

The Director of Customer Success will manage relationships with self-insured employer clients, ensuring satisfaction while leveraging healthcare analytics to provide strategic solutions. Responsibilities include leading client interactions, utilizing data insights for decision-making, and collaborating with cross-functional teams to enhance service delivery.

The Lead Customer Success Manager is responsible for driving product adoption, managing renewals, account management, and ensuring customer satisfaction and success through deep relationship cultivation and proactive management of accounts.

Manage strategic customer relationships to ensure retention and value delivery across accounts. Focus on adoption, escalation resolution, and collaboration with cross-functional teams.

As a Customer Success Manager, you will support 40+ accounts, focusing on customer retention, engagement, and expansion while ensuring high satisfaction. Responsibilities include driving customer communication, managing renewal processes, identifying upselling opportunities, and coordinating onboarding for new clients.

As VP of Customer Success, you will oversee customer engagement strategies, drive expansion, leverage AI, and lead a high-performing team in a SaaS environment.

The Customer Success Manager oversees ~20-25 strategic accounts, focusing on renewals, adoption, and stakeholder engagement in public safety technology.

The Customer Success Manager will improve customer relationships, manage renewals, identify upsell opportunities, and lead cross-functional collaborations to optimize client experiences in healthcare.

The Senior Customer Success Manager will support key customers, drive customer engagement, assist with technical challenges, and foster relationships to ensure the effective use of Polarity's products.

The Mid-Market Customer Success Manager ensures customer satisfaction by onboarding, driving product adoption, managing renewals, and expanding relationships with mid-market clients while collaborating with sales and cross-functional teams.

The Customer Success Operations Manager drives operational excellence by optimizing processes, coordinating initiatives, and managing data-driven systems to enhance client experiences and efficiencies.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.

The Director of Client Success will manage enterprise client relationships, drive retention and satisfaction, and ensure delivery excellence while collaborating with cross-functional teams to optimize customer engagement and success initiatives.

The Customer Success Manager will manage high-value public sector accounts, drive strategic alignment, and ensure customer satisfaction and growth through collaboration and data insights.

Lead a team of Customer Success Managers and Engineers, overseeing customer outcomes in the federal segment, and ensuring adoption and retention of the RegScale platform.

The Customer Success Manager ensures customer satisfaction and retention by facilitating onboarding, maintaining relationships, and driving value for clients using Amper's manufacturing solutions.

The Customer Success Manager is responsible for retaining and expanding customer relationships, facilitating strategic partnership interactions, and managing renewal processes for 40+ accounts.

As a Manager of Customer Success, oversee a team to enhance customer experience and retention, coaching staff, implementing frameworks, and analyzing performance metrics.

The Director of Customer Success will lead a team, drive customer advocacy, retention, and growth, analyze metrics, and enhance customer engagement strategies.

The Account Manager is responsible for revenue growth across a portfolio of ~150 accounts, driving upsells, renewals, and cross-functional collaboration with Product and Marketing teams.

Lead and grow the Customer Success team for mid-market clients, ensuring outstanding experiences and outcomes. Develop strategies, manage relationships, and oversee operations to support client engagement and retention.