Top Operations Jobs in Des Moines, IA

The Staff Consultant in Admin Operations will support operational tasks within the company to enhance efficiency and effectiveness.

Senior operational owner for payment network and processing functions. Manage direct and gateway network connections, BIN/ICA provisioning, certification, settlement, reconciliation, and transaction investigations. Act as primary relationship manager with card networks and sponsor banks, translate between engineering, product and finance, and ensure compliance with network rules.

Support Sales, Marketing, and Customer Success by maintaining Salesforce data hygiene, building reports and dashboards, supporting forecasting and territory planning, improving processes, administering CRM workflows, performing data audits, and enabling cross-functional projects and CRM enhancements.

Operate and maintain marketplace listings and inventory across Amazon and Walmart. Triage operational issues (VTR, MCF, FBA, disbursements, NetSuite mismatches), manage catalog and permissions, run recurring data exports, support compliance/KYC, and contribute to channel reporting and testing roadmaps.

Lead and scale enterprise proposal operations for a high-volume government-focused consulting firm. Develop Shipley-aligned processes, templates, QA and reviews, pricing strategy, reusable assets, and technology integration. Manage and mentor proposal managers, drive metrics and continuous improvement, collaborate with capture, finance, and executives, and implement AI and automation to increase efficiency and win rates across federal, state, and local health and human services opportunities.

Supervise registered representatives and review/approve brokerage and advisory transactions for suitability and compliance. Conduct account opening and ongoing reviews, detect potential sales abuses, provide training, maintain product knowledge, work with Compliance on regulatory issues, and recommend process improvements.

Own enterprise support for health system customers: run the support queue, reproduce and escalate bugs, onboard facilities, manage incident communication, and build runbooks. Expand into internal IT (help desk, MDM, SSO, endpoint security), SOC 2 evidence in Drata, and eventually lead a team.

The Operations Associate role involves solving various operational challenges, managing teams, and improving processes within a fast-paced, remote-first environment.

Own recurring sales reporting, maintain Salesforce data integrity, produce executive and board-level pipeline and bookings metrics, deliver ad hoc analyses, support Salesforce enhancements, and drive process improvements to scale reporting and reduce manual work.

Drive annuity operations to improve speed and scalability: process new annuity business, coordinate with carriers and sales, document processes, optimize CRM and workflows, and collaborate cross-functionally to launch product and process improvements.

Lead and scale simulation operations team to create, tag, execute, and QA simulation scenarios and test suites. Build evaluation metrics, synthesize results into actionable reports, and integrate AI/LLM tools and automation to accelerate scenario generation, bug triage, and reporting for autonomy stakeholders.

Serve as chief of staff to senior sales leadership, establish GTM cadence, optimize sales processes, analyze performance, lead territory and forecast planning, maintain CRM and revenue systems, and align cross-functional stakeholders to drive sales efficiency and growth.

Own and scale partner integrations: define technical requirements, manage commercial relationships (SLAs, escalations), ensure data quality across payments and document processing, create processes and documentation to reduce verification time and operational friction.

Lead development of long-term revenue operations strategies, analyze and optimize processes, partner with Product Management and leadership to define tech requirements, act as a BI/Qlik SME, implement operational changes, monitor success metrics, and champion cross-functional initiatives to improve efficiency and reimbursement and billing accuracy.

Manage high-volume provider onboarding and training operations including facilitating live/asynchronous sessions, administering WorkRamp LMS, optimizing EHR/tech setups, tracking training engagement, owning lifecycle logistics, serving as provider liaison, identifying process improvements, and maintaining training materials in Salesforce, Zendesk, and Google Suite.

Lead design and build of end-to-end growth operating systems connecting marketing, sales, partners, product and engineering. Own CRM, analytics, forecasting, AI-assisted workflows, dashboards, and processes from lead to activation to expansion to drive repeatable revenue and product adoption.

Design and maintain Salesforce and GTM tech stack to enable RevOps/SalesOps. Build automations, integrations, dashboards, ensure data governance, and collaborate cross-functionally to scale revenue operations.

The role involves leading operations, building teams, driving strategic planning, and fostering a culture of excellence and empowerment within organizations.

The Head of Business Operations will develop and manage operational systems and processes across Finance and People Operations, ensuring efficient scaling and execution throughout the company.

Manage and optimize revenue processes across marketing, sales, and customer success. Oversee CRM and automation tools, ensure system integrations and data accuracy, create dashboards and KPI reports, support forecasting and planning, lead cross-functional initiatives, and provide actionable insights to improve revenue performance.

Lead SMB revenue operations strategy and execution, manage and coach a team of analysts, prioritize and deliver cross-functional GTM projects, optimize processes and systems, and rapidly resolve operational issues to enable scalable revenue growth.

Lead operational execution for the Financial Services & Capital Markets SBU. Implement strategy, improve processes, manage budgeting and KPIs, support talent lifecycle and staffing, liaise with firm operations, and present regular reports to SBU leadership to drive growth and client service excellence.

The role involves building AI systems to enhance technical support operations by automating workflows and providing analytical insights to improve customer experience.

Lead India operations and projects: manage budgets, contracts, field logistics and teams, cultivate stakeholder partnerships, ensure data quality, generate insights and reports, train field teams, and support regional Operations and Data & Insights on special projects. Travel ~10–20%.

Lead and manage the Workforce Management team for 24/7 US and Mexico crisis channels. Oversee forecasting, capacity planning, dynamic scheduling, intraday management, and tactical WFM process improvements. Partner with operations leadership for scenario planning, performance analysis, and staffing strategies to ensure service level adherence and seamless crisis support.