Technical Support VP

Posted 4 Days Ago
Be an Early Applicant
Tualatin, OR, USA
In-Office
Expert/Leader
AdTech • Professional Services • Analytics • Consulting
The Role
Lead and execute product and technical support strategy. Hire, train, and manage a technical support team. Design processes to ensure efficient problem resolution and successful customer outcomes.
Summary Generated by Built In
Company Description

About Client:

An awesome organization which amazing culture!!

Job Description

Job Title: Vice President of Technical Support

Job Location: Tualatin, OR, USA

Job Level: Senior Level

Job Description:

Develop and execute strategies to provide product and technical support

Hire, train, and manage a team of technical support 

Design and implement processes to ensure efficient and successful problem resolution

Skills:

Bachelor’s degree or combination of education and work experience.

10+ years of technical / customer support experience

5+ years of management experience

Strong Leadership skills

Qualifications

Technical Support, Customer support, Management

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Bachelor's degree or combination of education and work experience
  • 10+ years of technical or customer support experience
  • 5+ years of management experience
  • Experience in technical support, customer support, and management
  • Strong leadership skills
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The Company
7 Employees
Year Founded: 2018

What We Do

RA2 is a leader in creating data-driven solutions that empower organizations to achieve their goals. They provide award-winning data services that make complex information more accessible through web application development, robust data engineering, and digital advertising. Their multidisciplinary team transforms data into meaningful insights and optimizes digital campaigns, grounded in a deep understanding of data and technology.

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