Top Technical Support Jobs

Provide technical support to store and pharmacy employees for troubleshooting Point of Sale systems and hardware, ensuring customer satisfaction and timely resolution of issues.

Provide second-level end-user support for PC hardware, software, printers/plotters, telephony and video conferencing. Troubleshoot, repair/replace equipment, manage tickets in Remedy, perform imaging and remote support, enforce processes/security, and support events and on-site meetings.

Provide second-level end-user support for desktop hardware, software, printers/plotters, telecommunication and mobile devices; troubleshoot, repair/replace equipment; support on-site video/web conferences and hands-on Data Center/IT project tasks for R&D engineers.

Provide Level 3 on-site support for servers, LAN/WAN, desktops, laptops, printers, switches and video conferencing. Install/configure Windows clients and servers, troubleshoot network and hardware issues, coordinate local IT projects, and work with staff to implement countermeasures. Respond immediately to production-impacting incidents and perform scheduled overtime or weekend work as needed.

Provide Level 3 on-site technical support for servers, LAN/WAN, Cisco networking, VMware virtualization, video conferencing, telephony, and plant-floor computer equipment. Install, configure and troubleshoot desktops, servers (physical and virtual), switches/routers, cabling, and A/V systems; provide 24/7 on-call escalation and coordinate hardware installs and repairs.

Provide Level 2 technical support for end-user hardware and software (80%) and infrastructure (20%). Tasks include iPhone/iOS deployment and troubleshooting, PC rollouts, application installation, printer and barcode scanner support, PC imaging (SCCM), inventory/disposal, ticket management (Remedy), and project support.

Perform on-site LAN/WAN site surveys, install and test data cabling and network equipment (routers, switches, Cisco IPT, Aruba), load supplied configurations, rack-and-stack preconfigured equipment, perform tone/tag and punchdown, provide test results and deliverables, assist with smarthands testing and turn-up. Strong communication required.

Provide advanced on-site infrastructure and network support, including switches, routers, servers, telephony, and video conferencing. Troubleshoot terminal servers, thin clients, mobile devices, printers/plotters, update switch code, repair/replace equipment, and document procedures. Support on-site meetings and escalate complex issues.

Provide second-level end-user PC support, troubleshooting hardware/software, network connectivity, printing/plotting, account management, and audio/video conference support. Manage tickets, perform imaging, use remote tools, follow security/processes, and support Windows 7 environments.

Perform on-site network site surveys, data cabling, rack-and-stack and installation of preconfigured Cisco/Aruba equipment, cable testing, SmartHands turn-up, and basic configuration loading. Deliver digital documentation and communicate effectively with stakeholders.

Perform on-site LAN/WAN site surveys and data cabling; install and rack/preconfigure Cisco and Aruba network and unified communications equipment; perform tone & tag, punchdown, demarc extensions, cable testing, Smarthands testing/turn-up, and deliver requested documentation/photos. Strong communication skills required.

Provide second-level desktop support for end users, troubleshooting and repairing software, hardware, printers, plotters, telecom devices, and mobile devices. Support on-site conference meetings (video conferencing/web meetings) and deliver plant-floor technical assistance. Must be able to work alternate shifts and overtime.

Provide advanced infrastructure and desktop/server support including troubleshooting and break/fix for servers, PCs, networking, and video/audio conferencing. Maintain data center operations, manage change/problem workflows, support on-site meetings, lead projects, coordinate vendors, and provide 24x7 on-call support.

Provide second-level end-user support for hardware, software, mobile devices, and conferencing equipment. Deploy and image iOS/Android devices, track hardware lifecycle, troubleshoot printers/plotters and VComm, and assist with laptop/desktop installs and maintenance.

Perform site surveys and install LAN/WAN network equipment, data cabling, and preconfigured Cisco/Aruba communications equipment. Execute rack-and-stack, tone & tag, punchdown, demarc extensions, cable testing, SmartHands testing/turn-up, and deliver requested documentation and photos. Communicate effectively with stakeholders.

Perform site surveys and install preconfigured Cisco/Aruba network and unified communications equipment. Responsibilities include data cabling, rack-and-stack installations, tone & tag and punchdown work, cable testing, Smarthands testing/turn-up, and providing deliverables such as digital photos. Strong communication skills required.

Provide telephone and email technical support for PV inverters, troubleshoot to root cause using monitoring data, create ServiceMax cases and work orders, dispatch and schedule field technicians, update service documentation, coordinate with Engineering on product issues, and occasionally perform onsite repairs.

Provide Level 1 technical support for customers, resolving concerns, troubleshooting IT issues, and delivering exceptional customer service through various communication channels.

Lead the PeopleSoft HR application support team, providing technical and functional expertise, troubleshooting, and enhancing client productivity through effective communication and leadership.

Serve as the final escalation for complex client integrations and distributed system issues. Troubleshoot code and APIs, build tooling and observability, lead incident response and RCAs, advocate product engineering changes, and mentor the support team to improve diagnostics and automation.

Provide technical support for enterprise video management: troubleshoot/debug issues, write automation scripts, build and configure servers, test cameras and network hardware, create knowledge base content, and work directly with integrators and customers. May perform on-site troubleshooting and limited travel; collaborate with product teams to report bugs and improve products.

Provide Level 2 technical support for MV drives, grid-tied converters, DC systems and controllers. Troubleshoot remotely and on-site, support commissioning (FAT/SAT), develop service documentation, perform root cause analysis, collaborate with engineering and field teams, and participate in training and continuous improvement. Travel up to 20% and support off-hours critical issues.

Provide front-line post-sales technical support for Scale Computing customers: answer calls and tickets, troubleshoot hyper-converged clusters, gather logs, escalate to Tier 2, participate in on-call rotation, and maintain product knowledge and customer satisfaction.

Provide hands-on technical support focused on Windows client/server administration and network troubleshooting. Diagnose and isolate network connectivity and application-layer issues, analyze logs and services, and communicate solutions clearly to stakeholders. Participate in fault isolation, remediation, and teach/guide users on complex topics.

Provide Tier II technical support and escalation management for internal and external customers. Troubleshoot OS, networking, hardware, and malware issues; document solutions; deliver technical training; communicate status to stakeholders; work after hours for high-severity incidents.