Top Technical Support Representative Jobs

Provide technical support to store and pharmacy employees for troubleshooting Point of Sale systems and hardware, ensuring customer satisfaction and timely resolution of issues.

The Technical Support Representative will provide hardware and software support, including PC repair and troubleshooting at various locations, while offering 24x7 phone support.

Provide technical support for network and desktop systems, assist with installations and troubleshooting, while delivering customer service in a fast-paced environment.

Provide remote and on-site technical support for automated medication dispensing systems: install software patches, troubleshoot hardware/software/networking, document service actions, escalate complex issues, obtain vendor and hospital credentialing, and perform physical tasks up to 70 lbs. Part-time, as-needed schedule with potential travel to customer sites.

The Technical Support Representative provides frontline support, resolving client inquiries through phone, chat, and case channels, and ensuring documentation and follow-through on cases.

The Technical Support Representative processes warranty claims, provides technical troubleshooting, supports product knowledge, and assists customers and dealers through various channels.

As an Associate Engineer in Tech Support at Nagarro, you will assist in solving technical challenges and work with advanced technologies in a dynamic team environment.