Top Technical Support Representative Jobs

Provide 3rd-level technical support and problem resolution for field and inside service teams, troubleshoot instrumentation, drive root-cause analysis and vendor coordination, develop training and technical documentation, support product launches, and minimize warranty/installation costs while improving customer satisfaction.

The Technical Support Representative assists in installing and troubleshooting software, analyzes log files, resolves customer issues, and maintains customer satisfaction through effective support and communication.

As an Associate Engineer in Tech Support at Nagarro, you will assist in solving technical challenges and work with advanced technologies in a dynamic team environment.

Provide technical support for the Vagaro web platform, troubleshoot customer issues, escalate problems, and assist in achieving support goals. Requires strong communication skills and experience in tech support environments.

The role involves providing inbound telephone, email, and chat support, resolving customer inquiries on hardware and software, maintaining documentation, and advocating for customer needs.

Provide inbound telephone, email, and chat support, assist customers with hardware and software inquiries, document interactions, and ensure customer satisfaction. Engage in continuous skill improvement and project work, all while being remote.

Provide inbound telephone, email, and chat support to resolve customer inquiries related to hardware and software. Document interactions and advocate for customer satisfaction while improving skills through training.

The Tech Support L1 role involves providing basic technical assistance and support for incoming queries and issues related to software, hardware, and other tech products.

Responsible for installing and supporting desktop and laptop computers, troubleshooting issues, responding to support tickets, and maintaining system security and software compliance.

Provide world-class technical support and training, troubleshoot software issues, and improve customer experience through effective communication and collaboration.

Provide developer support for Supabase, handling cases from billing to implementation questions, while collaborating with engineering teams and improving support efficiency.

As a Support Specialist, you will troubleshoot technical issues, assist clients via phone, document product issues, and improve customer experience.