Top Technical Support Representative Jobs

Provide technical support to sales and lab for plant implementations, training, troubleshooting, color matching, documentation, and account maintenance. Ensure SOPs, communicate formula adjustments, analyze issues, and support product performance and application standards.

Provide technical support to sales and lab teams for plant implementations, training, troubleshooting, color matching, and product performance. Maintain documentation and SOPs, communicate formula adjustments to the lab, assist account management, and ensure product stability and application standards are met.

Provide inbound and outbound technical support and sales for consumer electronics (phones, tablets, laptops, smart TVs, gaming consoles). Resolve device and software issues via phone, chat, and email using knowledge-base tools, meet quality and performance targets, assist with handset protection and digital product inquiries, and contribute to team knowledge and sales goals.

Provide on-site technical support and troubleshoot customer issues using call center systems, escalate appropriately, and meet sales and customer-experience goals by selling Asurion products. Complete paid training, work high-volume call center shifts using a headset, document and track issues, and earn incentive pay through positive customer outcomes.

Provide on-site bilingual (English/Spanish) technical support and sales in a call center: troubleshoot devices and OSes, use call center software, meet sales targets, escalate when needed, complete training, and participate in PPX incentive program.

Provide advanced, on-site technical support for automated laser engraving and pin marking systems to external customers via phone, email, chat, and case management. Diagnose hardware and software issues using remote desktop tools and electrical test equipment, document interactions, escalate complex cases, and aim to close 90% of cases. Maintain professionalism, ensure timely, accurate support, stay current on technology, and occasionally travel for training or business needs.

As a Technical Support Rep II, you will resolve technical inquiries, perform research, provide customer support, and assist in technical writing and training. The role requires interaction with stakeholders and emphasizes strong customer relations.

Provide phone and email technical support for Diverse Computing software, manage support tickets, configure routers/VPNs, install software, train customers, run demos, perform QA, assist with systems administration, and be rotationally on-call.

Support Toro's products by responding to technical inquiries, resolving issues, and providing customer service through effective communication and collaboration. Engage in technical research, training, and quality analysis for industry-leading solutions.

The Technical Support Representative III provides technical support to dealers, resolving service issues, troubleshooting, managing warranty claims, mentoring, and documenting problems.

Provide first class technical support to Axon customers via email and phone, troubleshooting and resolving hardware and software issues while exceeding performance goals.

Provide phone and email technical support for Sideline and Focus products: troubleshoot issues, guide users on best practices, use CRM and softphone to manage interactions, and deliver empathetic, timely solutions in-game, pre-game, and post-game.

Provide onsite technical support for aircraft, manage customer expectations, troubleshoot AOG events, and ensure safety and performance of a fleet.

Provide advanced product support for automated laser engraving and pin marking systems to external customers via phone, email, and case systems. Serve as first-level support, document and escalate complex cases, aim to close 90% of cases, maintain professional customer relations, ensure accurate, timely support, and travel occasionally for training or business needs. On-site in Cranberry Township, PA.

Provide expert-level technical support for VALD's suite of human-measurement products. Diagnose and resolve customer issues via phone and email, liaise with global teams, work with engineering to improve support processes, and deliver timely, high-quality customer service. Full product training provided.

Provide inbound phone, email, and chat technical support for hardware and software issues. Log interactions in ticketing systems, troubleshoot mobile and wireless problems, escalate detailed cases, follow up on open issues, and participate in projects and training to improve customer satisfaction.

Provide inbound phone, email, and chat technical support for hardware, software, mobile communications and account issues. Log interactions in a ticketing system, escalate complex problems, follow up on open issues, and participate in training and project work to improve customer satisfaction.

Provide inbound telephone, email, and chat technical support for hardware and software issues. Troubleshoot mobile and wireless communications, account/billing inquiries, and escalate complex issues to second-level support. Document interactions, follow up on open tickets, and participate in training and project work to improve skills and customer satisfaction.

Provide real-time technical support via live chat and inbound/outbound calls: troubleshoot product issues, document interactions in CRM, escalate when needed, meet KPIs, and collaborate with cross-functional teams.

Provide first-line support for users via Zendesk, respond within one business day, identify and escalate issues, analyze ticket trends, and collaborate with internal teams to resolve candidate/user needs for a volunteer civic tech platform.

Provide technical support for SEL power-system relaying products: diagnose software and hardware issues, guide customers through resolutions, log cases in CRM, deliver customer trainings, and escalate complex issues to application engineers.

Provide help-desk technical support to faculty and staff across Windows and macOS devices; troubleshoot hardware, software, networking, classroom technology and AV systems; deploy and configure laptops, PCs and printers; support Zoom and Teams meetings and events; escalate complex issues to appropriate technical teams; create documentation and coordinate manufacturer warranty repairs. May require off-hours and on-site event support.

Provide 3rd-level technical support for PCs, laptops and thin clients: image and reimage systems, install and troubleshoot Windows desktop software, manage warranty parts, maintain asset and service-desk records, scan and remediate security vulnerabilities, and report recurring hardware/software issues to leadership.

The Tech Support L1 role involves providing basic technical assistance and support for incoming queries and issues related to software, hardware, and other tech products.

Provide exceptional customer service by resolving technical and non-technical issues through various communication channels, while enhancing product support and learning new software.