Top Senior Technical Support Engineer Jobs

The Applications Support Engineer will provide technical support in Oracle EBS Finance modules, solve production issues, conduct root cause analyses, and collaborate with IT and business teams to ensure timely finance period activities.

The IT Support Engineer will troubleshoot tech issues, configure and deploy hardware, implement and monitor IT infrastructure, assist in office relocations, maintain user accounts, and support both proprietary and third-party software applications. An emphasis on service delivery and collaboration with a positive mindset is crucial for success.

The Apps Support Engineer partners with technology teams to enhance integration functions, analyzes system logic to identify issues, and recommends solutions. They document requirements, formulate systems scope and objectives for high-impact applications, and provide expertise in apps support operations.

The Application Support Engineer will enhance customer satisfaction by providing technical support, customizing the Icertis product, and managing customer relationships. Responsibilities include troubleshooting, deploying updates, defining bugs, and mentoring team members, while ensuring adherence to Agile methodologies.

Tier III Software Support Engineer responsible for handling escalated technical issues, coordinating POS PSI implementations, and providing code deliverables. Also requires experience with Java Back End Software technology. Responsibilities include bug documentation, customer issue resolution, technical escalations, mentoring, knowledge base content creation, and more.

The Associate Engineer in Tech Support at Nagarro will engage with innovative technology and handle challenging problems. The role focuses on developing solutions and improving user experiences in a dynamic work environment.

The Lead Technical Support Engineer is responsible for overseeing the academic and administrative server and cloud infrastructure, leading a team of Technical Support Engineers, troubleshooting server issues, and ensuring stable IT operations. The role involves mentoring team members, monitoring performance, and collaborating with stakeholders to maintain client plans.

Support Engineer II responsible for sustaining electrical and mechanical designs, creating purchase requisitions, testing products, and assisting with field installations and maintenance. Must follow AS9100/ISO standards and maintain customer relationships. Requires BSEET or BSMEET degree or 4-8 years of relevant experience. Familiarity with MIL-SPECS and DOD-STD-100 preferred.

As a Technical Support Engineer at Tenable, you will provide exceptional support for vulnerability assessment and compliance auditing software. Your role involves troubleshooting customer issues, analyzing scan results, and maintaining product knowledge. You will also work closely with various teams and contribute to enhancing customer satisfaction while ensuring timely problem resolution.

The Platform Support Engineer provides front line support for a quantitative trading platform, handling production issues and collaborating with development teams for deployments. Responsibilities include automating processes, managing large-scale environments, and ensuring performance and reliability of trading systems.

The Systems Support Engineer I is responsible for providing customer technical support, handling technical requests, and escalating issues. The role focuses on maintaining user uptime, improving computing experiences, and delivering exceptional customer service, all while collaborating within the team to resolve problems effectively.

The IT Support Engineer will support end users and systems, resolving issues related to hardware, software, networks, and applications. Responsibilities include troubleshooting, proactive problem resolution, support of global cybersecurity measures, and mentoring junior engineers. The role emphasizes creating a positive IT experience and maintaining strong relationships with clients.

The Application Support Engineer will provide Level 2 support for production environments, ensuring stability and resolving technical issues. Responsibilities include troubleshooting Java applications, analyzing incidents using SQL, managing UNIX processes, and collaborating with development teams for efficient issue resolution.

As a Technical Support Engineer, you will assist customers in diagnosing and resolving complex technical issues, collaborate with development teams to optimize service performance, and engage in cross-functional teamwork to enhance user experience, while participating in on-call duties and process improvements.

The Systems Support Engineer is responsible for providing internal support for Red River team members and customers, handling incident and problem management, ticket escalations, performance monitoring, advanced IT troubleshooting, and maintaining technical documentation and infrastructure. This role requires strong collaborative and empathetic skills to foster client relationships and support.

The IT Applications Support Engineer is responsible for maintaining IT systems for print operations, troubleshooting technical issues, collaborating with vendors and internal teams, and enhancing system performance. The role requires monitoring print systems, supporting file transmission protocols, ensuring compliance, and preparing documentation to improve operational efficiency.

Full-time Senior IT Support Engineer role at Halcyon Financial Technology, L.P. providing executive-level user support to financial services clients on-site and remotely. Responsibilities include cloud technology adoption, system maintenance, cybersecurity, collaborating with team members, and ongoing professional development. Must have 6+ years of technical support experience, macOS and Windows Desktop expertise, and strong communication skills.