Top Senior Technical Support Engineer Jobs

The Signature Support Engineer provides high-level customer support for Salesforce's most strategic accounts, troubleshooting technical issues, advocating for customer priorities, and ensuring satisfaction through proactive monitoring and problem resolution.

Senior IT support engineer responsible for enterprise endpoint/device management, enforcing architecture standards, scripting/automation, software deployment, and escalations. Serves as SME for projects, leads troubleshooting of complex issues, ensures change control and compliance, provides coaching and training, documents processes, and coordinates with engineering, networking, security, and vendors. On-call support and some travel required.

As a Senior Technical Support Engineer, you will solve complex technical issues for customers, lead initiatives, mentor engineers, and manage incidents effectively.

Provide advanced technical support for Vocera solutions: troubleshoot networking and wireless environments, research and craft fixes, manage customer communication, author knowledge articles, review product docs, train customers/partners, and mentor junior team members. Work hybrid with occasional on-call and limited travel.

Provide advanced technical support for Vocera solutions: troubleshoot networking and wireless issues, research and implement solutions, document cases and knowledge articles, train customers, review product docs, and mentor junior engineers.

The Senior AWS Support Engineer will manage complex AWS cases, mentor junior engineers, troubleshoot issues, improve support processes, and create documentation.

The Sr. Technical Support Engineer provides advanced technical expertise for diesel engines, focusing on diagnosis, troubleshooting, maintenance support, and leading technical initiatives to improve equipment reliability and reduce downtime.

Provide high-quality technical support for frequency and time synchronization systems, troubleshoot customer issues, and engage in presales and post-sales activities.

As a Senior Technical Support Engineer, you'll troubleshoot and provide post-sales support for timing and synchronization systems while collaborating with customers and managing cases in Salesforce.

The Associate Engineer in Tech Support will assist in technical product support, solve customer issues, and collaborate with teams on innovative solutions.