Top Senior Technical Support Engineer Jobs

Mavenir is seeking a Senior Engineer for Technical Support, focused on transforming cloud-native network solutions for global communications providers.

Provide technical assistance and troubleshooting for Calix Access products, focusing on Cloud-based EMS applications, while collaborating with teams to resolve network issues.

Provide high-quality technical support for frequency and time synchronization systems, troubleshoot customer issues, and engage in presales and post-sales activities.

As a Senior Technical Support Engineer, you'll troubleshoot and provide post-sales support for timing and synchronization systems while collaborating with customers and managing cases in Salesforce.

Handle 1st level technical support for customer software issues, troubleshoot, document interactions, and escalate complex problems.

The Associate Engineer in Tech Support will assist in technical product support, solve customer issues, and collaborate with teams on innovative solutions.