Desktop Support

Reposted 16 Days Ago
Cherry Hill, NJ, USA
In-Office
Entry level
Information Technology
The Role
Provide technical assistance and support for computer systems, hardware, and software via phone, email, and chat. Run diagnostics, isolate problems, and implement solutions. Experience in service desk preferred, but recent graduates are also encouraged.
Summary Generated by Built In
Company Description

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.
We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.
We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame

Job Description

  • Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution."
  • phone soft skills, troubleshooting, service desk experience a plus, understand of computers and their operating systems
  • A degree (2 or 4 year) in a technical related field

Managers note:

  • Will be providing support via phone, email and chat.
  • Experience working in a service desk previously is a plus.
  • Looking to a technical background and a candidate who is engaged and is ready to learn.
  • Manager is looking for some level of technical experience, but will also consider recent college grads.

Qualifications

  • Will be providing support via phone, email and chat.
  • Experience working in a service desk previously is a plus.
  • Looking to a technical background and a candidate who is engaged and is ready to learn.
  • Manager is looking for some level of technical experience, but will also consider recent college grads.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Technical assistance and support related to computer systems, hardware, or software
  • Phone soft skills and troubleshooting
  • Service desk experience
  • Degree in a technical related field
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The Company
471 Employees

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