Top Operations Jobs in Columbus, OH

Lead administration and automation of firm-wide bonus programs (attorney, case manager, staff, incentives). Own Spiff platform and team, drive integrations (UKG, Salesforce, NetSuite), improve processes, partner with controllers, HR, payroll, and finance, and brief executives on bonus metrics and exceptions.

Lead remediation and restitution for deposit products by identifying impacted customers, validating data and financial outcomes, and ensuring compliant restitution. Perform detailed data and account-level analysis, partner across Technology, Risk, Legal, Compliance, Finance and Operations, strengthen controls, and prevent future customer impact through governance and continuous improvement.

First IT hire responsible for end-to-end IT: systems administration (Rippling, Google Workspace, SSO), device lifecycle, help desk, vendor and license management, security operations (endpoint protection, phishing simulations, awareness training), and establishing HIPAA compliance and documentation.

Set up and maintain eligibility/enrollment file feeds, validate incoming enrollment files against EDI specs, manage secure SFTP transfers and encryption, log and resolve integration issues using Jira/ADO, and maintain transmission documentation and compliance.

Senior leader owning Sales Operations strategy, systems, and analytics to drive predictable revenue. Responsibilities include HubSpot architecture and governance, forecasting, compensation design, quota/territory modeling, reporting/ETL alignment with Data and Finance, automation, and building a high-performing Sales Ops team to scale marketplace supply and demand motions.

Lead and build NetBrain's revenue operations function across Sales, Marketing, Customer Success, and Partners. Own AOP, forecasting, quota-setting, territory design, revenue analytics, and revenue tech stack. Run deal desk, pricing, compensation design, enablement, and GTM program office to accelerate seller productivity, protect retention, and provide leadership visibility for GTM decisions.

Lead and operate RevOps: own GTM tech stack (Salesforce), forecasting, pipeline analytics, territory and comp design, data hygiene, cross-functional processes, and scale RevOps infrastructure to drive predictable revenue.

Lead multi-shift imaging operations to drive site financial performance, capacity planning, equipment utilization, and disaster recovery. Ensure strict compliance with security, chain-of-custody, and local labor laws while managing large teams, improving workflows, and maintaining audit-ready digital and physical document handling.

Manage and develop a remote team of online agents: hire, train, coach, evaluate, promote or exit staff, handle escalations, and use data, CRMs, dashboards, and automations to improve operations and collaborate across departments.

Lead and scale the Business Operations function by managing cross-functional ops teams, building processes, automations, KPIs, and systems, hiring and developing ops leaders, defining product priorities for ops experiences, and executing CEO-level strategic projects to drive company growth.

Lead and build Harbor's global RevOps function, owning end-to-end revenue lifecycle, GTM operating model, tech/data stack modernization, analytics, cadence, and governance. Partner with CRO, CEO, CFO, Board and cross-functional teams to drive forecast accuracy, pipeline velocity, win rates, renewals, and sales productivity while standing up scalable processes, tooling, and operating rigor across Sales, Marketing, Delivery, Finance and IT.

Manage end-to-end R&D contract administration and business operations, including drafting templates, executing contracts, vendor setup, PO creation, invoice resolution, recordkeeping, audits, stakeholder liaison with Procurement and Compliance, and supporting operational tracking and reporting.

The Assistant Director of IT Operations ensures optimal application value and service quality, manages team performance, compliance, and system integrity, while leading projects to enhance operational efficiency within the bank.

In this role, you will manage operations, support leadership in strategy implementation, oversee vendor relationships, and ensure financial health for the organization.

The Operations Coordinator assists in day-to-day operations of the facility, supervises event set-ups, manages equipment inventory, and handles hiring processes, ensuring great customer service and facility maintenance.

The Operations Support Compliance Auditor will evaluate and audit compliance and operational tasks at automotive service locations, ensuring effective processes and training staff. Responsibilities include conducting audits, developing process improvements, and maintaining communication with leadership.

Temporary (3–4 month) office operations manager to oversee day-to-day workplace operations, procurement, vendor and carrier coordination, shipping/logistics, benefits open enrollment support, onboarding logistics, budget and invoice management, and accounts payable assistance. Acts as primary contact for building management and external service providers.

Make high-volume outbound calls to investigate auto-accident payer responsibility, submit medical bills and documentation to insurers, follow up on denials, resubmit for additional payment, and support audits and reports to maximize provider payments.

Support program execution and event delivery for fellows by managing communications, webinar/event logistics, inbox workflows, coach matching, surveys, reporting dashboards, and Salesforce data tasks. Handle registrations, provide onsite/real-time event support during peak periods, deliver post-event analysis, and ensure data accuracy for smooth operations.

Manage day-to-day operations for the Central Region Captain; supervise regional support staff; oversee administrative functions, hiring for non-sworn staff, policy interpretation, and coordinate program implementation across area commands.

Lead GTM, Post-Sales, and Marketing operations: own forecasting, pipeline, reporting, planning, territory and quota design, compensation, systems governance (Salesforce, Clari), executive and board reporting, automation via AI, and mentor the reporting and insights team.

Manage customer service contract entry and data quality, ensure timely and accurate billing, maintain install databases, liaise with sales/field teams to resolve invoicing and contract issues, comply with quality/privacy/EHS policies, and drive process improvements.

Own and optimize end-to-end Shopify store operations and post-purchase customer experience. Manage customer support, order operations (Shopify, Base, Amazon MCF), audits for site accuracy, SOPs, automations (Shopify Flow, AI tools), reporting on CAC/LTV, and compliance. Reduce tickets, reships, and broken/misleading site content while implementing systems to scale.

Lead GTM reporting, design scalable Salesforce KPI frameworks, translate business needs into developer-ready Salesforce requirements, apply AI to automate workflows, and partner with Sales and Customer Success on process design, change management, and cross-platform reporting.

Own day-to-day GTM revenue systems and build AI-native automations. Responsibilities include Salesforce administration, n8n workflow development, deal desk and commissions support, tooling administration, integration monitoring, and converting repetitive tasks into automated, agentic workflows using Claude Code and other AI tools.