Top Operations Jobs in Columbus, OH

Partner with leadership and cross-functional teams to drive high-priority initiatives across product, engineering, hiring, operations, and business development. Lead projects end-to-end, build teams and processes, research markets and opportunities, identify operational improvements, and deliver measurable business outcomes in a fast-moving, hands-on environment.

Partner with leadership and cross-functional teams to drive high-priority initiatives, build processes and teams, research markets and opportunities, lead projects from planning to execution, and implement operational improvements to deliver business outcomes.

Lead Underwriting, Processing, and Closing teams to drive origination, quality, velocity, and homeowner experience. Build and coach production leaders, set operational goals, monitor metrics, remove bottlenecks, scale processes, lead change management, own Salesforce reporting and analytics, execute workforce planning, and implement investment risk policy to increase capacity and operational effectiveness.

The Tech Ops Generalist will own the technical delivery of AI-powered operational tooling and the Zendesk ecosystem, helping to build a scalable operational tech platform for the organization.

Lead RevOps initiatives: own pipeline and funnel analysis, forecasting, territory and coverage management, and build scalable reporting and systems. Partner across GTM (marketing, finance, pre-/post-sales) to surface insights, drive operational changes, and iterate quickly on processes to improve sales performance.

Support the Chief of Staff with operational and financial workflows: manage accounts receivable/payable, coordinate travel and procurement, document and improve processes, build lightweight automations, and assist hiring/onboarding tasks for a fast-growing, remote-first agency.

Lead design and governance of enterprise operations training across North American manufacturing branches. Build scalable onboarding, OJT, certification and trainer development systems; align training to operational KPIs; partner with branch leadership and COE to execute strategy, measure impact, and continuously improve workforce readiness.

Lead and manage premium audit operations across field, phone, and mail channels. Oversee auditors and vendors, set quality and productivity standards, develop training, resolve escalated audit issues, support strategic initiatives, ensure regulatory compliance, and drive continuous improvement.

Lead GTM and revenue operations initiatives: own sales toolstack, optimize lead routing and AE/BDR workflows, design AI-native automation, run hypothesis-driven tests, and operationalize trusted data across Sales and Marketing.

Build and lead Roo's first Revenue Operations function: own HubSpot and GTM systems, design operating model, drive forecasting, pipeline hygiene, capacity planning, and lead management. Partner with Sales, Marketing, Customer Support, Finance, and Data to improve conversion and predictability. Hire and mentor a small RevOps team, apply AI/LLM tooling to reduce toil, and move the function from reactive to strategic.

Field-focused role improving 4-wall restaurant operations and franchisee profitability through hands-on coaching, diagnostics, training, and implementation support. Partners with franchisees and Franchise Operations Partner to develop and drive actionable improvement plans, uphold brand standards, and support initiative rollouts across a defined market.

Lead and build Prophecy's end-to-end revenue operating system: revenue modeling, single executive dashboard, full-funnel attribution, SLAs and routing, campaign lifecycle, renewals and expansion rigor, weekly forecasting and Revenue Council, RevOps tech stack ownership, and a small RevOps team working directly with CEO and GTM leaders.

Lead the execution of special operations projects at Skylight, focusing on optimizing fulfillment, logistics, and inventory management while collaborating across departments to build scalable tools and strategies.

Manage compliance activities for NERC registered projects, regulatory filings, project registration, and workflow for Compliance Analyst while leading stakeholder meetings.

Manage a mortgage/consumer lending operations department of 15+ employees, oversee supervisors and operations managers, drive process improvements, ensure regulatory compliance, lead projects, support budgeting and financial accountability, handle staffing/performance decisions, and contribute to strategic planning.

Monitor live auctions to optimize asset visibility and outcomes, maintain listing quality, create daily watch lists, track auction activity, identify and escalate suspicious or non-compliant participant behavior, and partner with sales and customer success to improve seller performance and marketplace integrity.

Support day-to-day operations for a global team of financial planners: manage communications, onboarding, audits, scheduling, data hygiene, SOPs, and escalate issues to leadership to ensure a seamless member experience.

The Vice President of Customer Operations leads strategic initiatives to enhance customer care and operational performance through digital transformation and cross-functional collaboration.

Lead and supervise an IT infrastructure team responsible for service delivery, servers, virtualization, storage, networking, security, databases, telephony, data centers, and disaster recovery. Develop and implement plans, policies and procedures, prioritize infrastructure needs, ensure service levels and staffing, resolve infrastructure issues, and provide coaching, performance feedback, and operational oversight.

Embed with the North America sales team to run forecast and pipeline hygiene cadences, resolve deal and process issues, build field-facing Salesforce dashboards, drive forecasting discipline, document playbooks and workflows, and partner cross-functionally to operationalize RevOps initiatives.

Support day-to-day IT operations: onboarding/offboarding, laptop and endpoint provisioning and troubleshooting, access management and RBAC support, compliance/audit evidence collection, and improving runbooks and operational processes to reduce repeat issues.

Support the Field Team Network with administrative tasks: email communications, partner outreach, meeting notes, document organization, process review and improvement, time studies and quality review of calls, plus project work aligned with intern skills and growth.

Drive IT operational maturity and financial management by analyzing spend and operations, managing renewals and PO lifecycle, delivering reports, advising leadership on budget optimization, vendor rationalization, and process improvements.

Provide customer service to agents via phone/chat/email, process policy tasks, review and update policy records, prepare cancellation/non-renewal notices per state guidelines, ensure compliance, coordinate with departments and carriers, follow SOPs, and cross-train peers.

Optimize the end-to-end revenue process across Sales, Marketing, and Customer Success. Own CRM administration (data integrity, workflows, user adoption), marketing automation, lead routing, and campaign attribution. Build dashboards and KPIs, maintain the revenue tech stack, identify automation opportunities, support forecasting and planning, and provide executive reporting and cross-functional process documentation to improve pipeline, conversion, and revenue growth.