Top Account Manager (AM) Jobs in Cincinnati, OH

Manage strategic relationships with high-value enterprise fleet customers to drive expansion ARR and NRR through upselling, cross-selling, renewals, product demos, and partnership with Customer Success; travel to customer sites as needed to identify growth opportunities.

Manage a portfolio of existing SMB customers to grow revenue through upsell and cross-sell, full sales cycle ownership, outbound prospecting, relationship building, opportunity identification, and post-sale account management while meeting sales and satisfaction metrics.

Own and expand Absorb’s largest accounts by building strategic account plans, driving upsell/cross-sell opportunities, managing pipeline to closed-won, coordinating internal resources, demonstrating Absorb LMS, and mitigating churn in collaboration with Customer Success.

Manage and grow Absorb's largest enterprise accounts by building strategic account plans, identifying upsell/cross-sell opportunities, coordinating internal resources from discovery to close, mitigating churn, and acting as a trusted advisor to senior client stakeholders while becoming an expert in Absorb LMS.

Own renewal and expansion sales for healthcare clients, build trusted relationships across clinical and administrative stakeholders, analyze usage to reduce churn, identify upsell opportunities, negotiate contracts, forecast and manage pipeline in Salesforce, and collaborate with internal teams to drive adoption and product feedback.