Top Operations Jobs in Cincinnati, OH

Senior Director responsible for leading and scaling global ecommerce operational teams (content, localization, onboarding). Drives operational strategy, process optimization, AI-enabled automation, KPIs, governance, and cross-functional workflows to improve efficiency, scalability, and execution across Commercial Operations.

Lead and develop a remote calendar operations team, design staffing and scheduling models, audit and improve workflows, track key metrics (transcript delivery, response times, compliance), and act as escalation point while partnering cross-functionally to optimize end-to-end scheduling and vendor relationships.

The Contract Specialist S4 manages complex contract reviews and resolves payment issues while maintaining data integrity and managing relationships with payors.

Support Sales by building segmentation models, territory designs, and compensation plans; advise Sales VPs through business reviews; maintain dashboards and reports in Salesforce, Gong, and Omni; improve CRM workflows and data quality; ensure account, opportunity, and territory integrity; and collaborate cross-functionally to operationalize GTM decisions.

The Director of Underwriting Operations & Analytics at PEMCO leads underwriting strategy and operations, manages teams, ensures compliance with regulations, promotes excellent customer experience, and drives profitable growth.

Lead and manage the technical strategy and operations for ecommerce platforms, focusing on experimentation, data governance, and AI workflows, while ensuring cross-functional collaboration and operational excellence.

The VP of Commercial Operations will lead and build commercial infrastructure, manage sales field operations, and oversee analytics for cell therapies targeting autoimmune diseases. They will collaborate with cross-functional teams to ensure effective commercialization and launch of products, while developing a high-performing operations team.

The Senior Business Operations Associate supports data management and client reporting, analyzing data trends, defining operational requirements, and facilitating process improvements while collaborating with teams to enhance workflows.

Join the Dragonfly talent network for Operations, Chief of Staffs, Project Managers, Analysts, or Strategy & Operations roles across the crypto ecosystem.

The DTC Ecommerce Operations Lead manages Shopify store operations, ensuring a flawless customer experience, overseeing order fulfillment, troubleshooting issues, and implementing automated systems to enhance efficiency.

Lead pre-sales operations for Solutions Engineering and Consulting: drive forecasting, deal inspection, territory and capacity planning, variable compensation operations, AI/automation initiatives, executive reporting, and cross-functional alignment to accelerate deal velocity and revenue growth.

Coordinate and execute monthly vendor and user access reviews. Maintain records in Vanta and Jira, track remediation items, collect evidence, produce monthly closeout summaries, escalate blockers, and support the security/compliance owner to ensure timely completion of recurring compliance tasks.

Support and scale go-to-market operations through Salesforce administration, user support, data quality management, system enhancements, UAT, and reporting. Partner with Sales, Deal Desk, Customer Success, and Business Systems to resolve issues, document processes, train users, and improve CRM data governance and operational efficiency.

Lead AI-enabled revenue forecasting, maintain executive dashboards, ensure CRM data governance (Salesforce), and integrate revenue, compliance, and learner data. Partner cross-functionally to translate analysis into actionable insights, optimize renewals and pricing, and reduce operational toil for Development and Partnerships.

Lead user adoption strategy for a student-data app across pilots and large outreach windows. Design role-based onboarding, recruit peer champions, track adoption leading indicators, run pulse feedback, produce concise user resources, coordinate with UX and external partner Gloo, and document learnings for scalable rollouts. Measure success by genuine behavior change, trust-building, and sustainable field integration.

Partner with executive leadership to drive enterprise strategy, build board-facing analyses, and design the company operating model. Own prioritization, planning cadences, KPIs, reporting frameworks, and cross-functional initiatives. Translate strategy into structured plans, leverage data and analytics to inform decisions, and support forecasting and scenario analysis with Finance.

As VP of Operations, you'll oversee service delivery, enforce SOPs, facilitate project execution, maintain analytics, and promote a culture of accountability and performance improvement.

Assist with operations and administrative processes, support invoicing and collections, keep internal tools updated, and prepare reports. Collaborate with teams to improve efficiency using digital tools.

As an Operations Associate, you'll provide member support through calls, manage workflows, and improve service processes for Rocket Money's financial services.

Coordinate and manage daily LTL shipments, track performance, resolve shipping issues, audit invoices, and assist in process improvements.

Manage enrollment outcomes for clients, oversee an on/offshore team, drive operational excellence through metrics and reporting, and improve workflows by collaborating with engineering and product teams.

The Sr. Commissions & Order Operations Manager will manage deal desk processes, commissions operations, and cross-functional partnerships to ensure accurate deal structures and timely commission payouts.

The Manager of Support Operations will develop operational foundations, improve workflows, implement AI solutions, and lead a high-performing team to enhance customer support experiences.

The Mission Success Operations Manager will build and optimize processes for the Mission Success team, focusing on post-sales efficiency and customer success through automation and effective resource utilization.

The Associate Director, Market Access Operations will oversee contract operations, onboarding, event planning, and project management for the market access team while supporting various stakeholders and maintaining team communication overall.