Top Customer Success Jobs in Cincinnati, OH
The Case Management Associate is responsible for entering new cases, reviewing applications, ordering medical exams, monitoring case progress, and maintaining positive relationships with agents and underwriters.
The Senior Client Success Manager at Storable will manage key Client relationships to drive product adoption and satisfaction. Responsibilities include consulting on onboarding, strategizing on account customizations, analyzing Client usage patterns, and facilitating business review meetings to enhance Client success and retention.
As a Customer Support Specialist/SME at Clipboard Health, you will play a crucial role in verifying facts and details to ensure alignment with healthcare professionals' requirements, standards, policies, and best practices. Your expertise will help facilitate a seamless onboarding experience for healthcare professionals and promote patient safety.
The Infusion Client Coordination Manager will manage a global implementation and training team, focusing on enhancing client experiences and operational efficiency. Responsibilities include supporting revenue growth, ensuring compliance with infusion billing standards, and creating training systems. The role requires collaboration with clients and cross-functional teams to achieve key performance indicators related to service quality and training effectiveness.
The Onboarding Specialist will be responsible for consulting with clients to implement Brandwatch's product suite, ensuring a smooth onboarding process. This includes coordinating resources, delivering tailored solutions, and driving product adoption by understanding client needs and providing best practices.
The Customer Success Manager, Midmarket is responsible for driving customer growth and success across Mid Market Accounts, particularly in the automotive sector. Key duties include managing customer relationships, advising on product usage, overseeing the entire customer lifecycle, and handling escalations. The role requires engagement with customers to understand their needs and provide solutions that drive value and renewals.
The Oakleaf Group invites interested candidates to connect for future job opportunities. The firm specializes in mortgage and financial services consulting, focusing on ongoing relationships with clients such as banks, non-bank mortgage firms, and government entities. They seek to align goals and provide tailored solutions through effective communication and research.
Managing the Customer Support team to provide excellent service and support for Tibersoft solutions. Collaborating with Engineering and CSMs to resolve production incidents and drive innovation. Ensuring all support tickets are resolved in a timely manner and documenting policies and procedures.
The Bioprocess Specialist at Cytiva is responsible for providing solutions to manufacturing challenges by engaging in technical consultations, coordinating bench scale tests, and generating technical reports. The position requires a Bachelor's Degree in Life Science, Chemical, Biological, or Engineering field with 2+ years of relevant Biotech industry experience.
The Client Success Manager at Wealth.com is responsible for managing key client relationships, ensuring satisfaction, driving revenue growth, and facilitating engagement. The role involves onboarding clients, conducting business reviews, and collaborating with various departments to enhance client advocacy. This position also requires addressing client issues and utilizing CRM tools for account management.
Top Companies in Cincinnati, OH Hiring Customer Success Roles
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