Top Customer Success Jobs in Cincinnati, OH

Reposted 19 Days AgoSaved
Remote
Cincinnati, OH
225K-240K Annually
Expert/Leader
225K-240K Annually
Expert/Leader
Big Data • Internet of Things • Machine Learning
The Vice President of Customer Success leads customer value initiatives, oversees onboarding and adoption of services, manages account strategies, and collaborates across departments to enhance customer experience and retention.
Top Skills: AICloud-Delivered ServicesMachine LearningSaaS
Reposted 19 Days AgoSaved
Remote
Cincinnati, OH
92K-141K Annually
Senior level
92K-141K Annually
Senior level
Software • Cybersecurity
In this role, you'll manage customer relationships, ensuring value delivery, manage customer journeys, and collaborate with cross-functional teams to drive customer success.
Top Skills: Atlassian SuiteGoogle SuitemacOSMsft TeamsPlanhatSalesforceSlackWindowsZoom
Reposted 19 Days AgoSaved
Remote or Hybrid
Cincinnati, OH
85K-110K Annually
Junior
85K-110K Annually
Junior
Big Data • Information Technology • Software • Database • Analytics
The Customer Success Engineer will work with users to maximize the platform's value, providing technical support and collaborating with various teams.
Top Skills: SaaSSQL
Reposted 20 Days AgoSaved
Remote
Cincinnati, OH
134K-175K Annually
Senior level
134K-175K Annually
Senior level
Artificial Intelligence • HR Tech
The Senior Enterprise Customer Success Manager ensures the success of enterprise customers by building relationships, driving product adoption, advocating for customer needs, and identifying growth opportunities through customer success plans and regular communication.
Reposted 20 Days AgoSaved
Remote
Cincinnati, OH
90K-165K Annually
Senior level
90K-165K Annually
Senior level
Healthtech
Lead post-sales onboarding and customer engagement for Study Design products, ensuring smooth activation and driving value realization through analytics and AI practices.
Top Skills: AIAnalyticsDatabricks
20 Days AgoSaved
Remote
Cincinnati, OH
85K-125K Annually
Mid level
85K-125K Annually
Mid level
Healthtech
The Client Success Manager will manage relationships with client partners, oversee account plans, ensure client satisfaction, and analyze program metrics to demonstrate value.
Top Skills: ExcelGoogle SheetsGoogle SlidesLookerPowerPointSalesforce
20 Days AgoSaved
Remote
Cincinnati, OH
195K-230K Annually
Senior level
195K-230K Annually
Senior level
Artificial Intelligence • Information Technology • Consulting
The Enterprise Customer Success Manager at Tavily guides enterprise customers through onboarding, implementation, and adoption of the AI search platform, ensuring customer satisfaction and value realization while advocating for customer needs internally.
Top Skills: AICrm ToolsDeveloper ToolsHubspotLlmSalesforce
Reposted 20 Days AgoSaved
Remote
Cincinnati, OH
114K-161K Annually
Senior level
114K-161K Annually
Senior level
Information Technology • Internet of Things • Software • Virtual Reality
The Principal Customer Success Manager will manage high visibility accounts in Life Sciences, enhancing relationships and ensuring successful solution adoption while providing critical feedback to PTC.
Top Skills: Alm SoftwareCadPlm
20 Days AgoSaved
Remote
Cincinnati, OH
100K-115K Annually
Mid level
100K-115K Annually
Mid level
Healthtech
The Customer Success Associate role involves customer engagement, operational tasks, strategic account planning, and advocating for customer needs, with a focus on career development in Customer Success Management.
Top Skills: SaaS
Reposted 20 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Security • Cybersecurity
As a Customer Success Architect, you'll onboard new clients, enhance platform usage, and drive value realization while collaborating with sales and technical teams.
Top Skills: CloudIt TransformationNetwork SystemsSecurity
Reposted 20 Days AgoSaved
Remote
Cincinnati, OH
Mid level
Mid level
Healthtech • Internet of Things • Hospitality • Telehealth
The Customer Success Project Manager coordinates client requests, ensures project execution, and enhances client relationships by driving process excellence and communication across teams.
Top Skills: AsanaClickupJIRALinearMonday.Com
Reposted 20 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Healthtech
As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.
Top Skills: Data FeedsDigital Health SolutionsIntegrations
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Reposted 20 Days AgoSaved
Remote
Cincinnati, OH
188K-295K Annually
Senior level
188K-295K Annually
Senior level
Healthtech
Lead and scale the enterprise Customer Success function, focusing on retention, adoption, and expansion for complex enterprise customers. Manage a team, develop strategies, and foster executive relationships to ensure successful healthcare outcomes.
Reposted 20 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Fintech • Software • Financial Services
As the founding Customer Success Lead, you'll design and implement scalable support systems, drive customer engagement post-signature, lead onboarding, and ensure compliance while nurturing a growth-oriented customer relationship.
Top Skills: Ai-Powered LlmBlockchainIntercomSlackTelegram
Reposted 20 Days AgoSaved
In-Office or Remote
Cincinnati, OH
Mid level
Mid level
Software
The Enterprise Customer Success Manager will strengthen customer relationships, drive adoption of products, address client needs, and manage renewals and upsell strategies for strategic accounts.
Top Skills: CrmsEmail Marketing
Reposted 20 Days AgoSaved
Remote
Cincinnati, OH
Junior
Junior
Retail • Sales • Energy
As a Customer Success Manager, you will oversee customer onboarding, issue resolution, and product adoption, ensuring a seamless user experience and effective support.
Top Skills: APIsExcelSaaSSQLZendesk
Reposted 20 Days AgoSaved
In-Office or Remote
Cincinnati, OH
Senior level
Senior level
Software
The Customer Success Manager at SimScale drives post-sales lifecycle for customers, ensuring product success, managing relationships, and executing strategies for customer retention and business growth.
Top Skills: HubspotSalesforce
Reposted 20 Days AgoSaved
Remote
Cincinnati, OH
65K-80K Annually
Junior
65K-80K Annually
Junior
Software
As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.
Top Skills: SalesforceVitally
Reposted 20 Days AgoSaved
Remote
Cincinnati, OH
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Artificial Intelligence • Healthtech • Information Technology
Manage customer success initiatives to enhance digital programs, drive adoption, and foster relationships with clients. Lead a team while collaborating with product and marketing teams.
Top Skills: Bi Analytics ToolsGuruJIRASlackZendesk
21 Days AgoSaved
Remote
Cincinnati, OH
110K-125K Annually
Mid level
110K-125K Annually
Mid level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
The Customer Success Manager drives the adoption of AI solutions in life sciences by managing implementations, developing customer satisfaction strategies, and serving as a trusted advisor.
Top Skills: AICrm SoftwareData ScienceMachine Learning
22 Days AgoSaved
Remote
Cincinnati, OH
70K-75K Annually
Mid level
70K-75K Annually
Mid level
Cloud • Hardware • Software • Database
The Enterprise Customer Success Manager will manage customer relationships, drive product adoption, and collaborate with teams to ensure customer satisfaction and retention, focusing on value realization with MariaDB solutions.
Top Skills: Mariadb
Reposted 22 Days AgoSaved
Remote
Cincinnati, OH
73K-121K Annually
Senior level
73K-121K Annually
Senior level
Fintech • Information Technology • Analytics
The CSM manages client relationships for DeductionsLink, enhancing client satisfaction, leading onboarding, delivering performance reports, and addressing client concerns to ensure effective service delivery.
Reposted 22 Days AgoSaved
Remote
Cincinnati, OH
Junior
Junior
Marketing Tech • Software • Conversational AI • Generative AI
As a Customer Success Manager, you'll support clients by ensuring they effectively utilize Insider One's technology and develop strategies to meet their goals, while building strong relationships and collaborating with technical teams.
Top Skills: Customer Data Platform (Cdp)Digital Marketing
Reposted 22 Days AgoSaved
Remote
Cincinnati, OH
80K-140K Annually
Mid level
80K-140K Annually
Mid level
Security • Software
The Customer Success Manager will enhance customer retention and growth by building relationships, guiding customers, and ensuring successful adoption of solutions across enterprise accounts.
Top Skills: GainsightSalesforceZendesk
Reposted 22 Days AgoSaved
Remote
Cincinnati, OH
Senior level
Senior level
Software
As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.
Top Skills: Cpm Scheduling SoftwareMicrosoft ProjectOracle Primavera P6
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