Top Customer Success Jobs in Cincinnati, OH

The Manager of Client Success leads and develops a team to provide exceptional client service, fostering relationships and driving revenue growth through strategic advice and data analysis.

As a Customer Success Manager, you will onboard school districts, assess data for engagement, maintain relationships, and manage renewals and feedback for product improvements.

The Sr. Customer Success Manager advocates for customers, enhances product adoption, identifies business outcomes, manages renewals, and conveys feedback internally.

The role supports the implementation and use of SitusAMC software for clients, managing configurations, training, and production support with moderate independence.

The Customer Success Manager will drive customer experience, manage multiple accounts, align delivery teams with client goals, and ensure project success with government agencies.

The Senior Enterprise Customer Success Manager will operate as a strategic partner for customers, ensuring they achieve measurable value from the platform, while managing retention and expansion opportunities within a portfolio of enterprise accounts.

The Senior Customer Success Manager will manage relationships with enterprise clients, support onboarding, lead projects, and enhance team productivity in the healthcare sector.

The Senior Customer Success Manager will lead customer relationships, ensuring retention and growth for Market Access customers, leveraging industry expertise and mentoring team members.

The Client Success Lead manages a team, driving performance and improving client experiences to enhance retention and growth. Collaborates across teams to optimize processes and address client needs.

The Customer Success Manager is responsible for onboarding customers, building relationships, ensuring product utilization, troubleshooting issues, and improving customer experience through feedback and insights.

You will manage a portfolio of accounts, working with marketing teams to optimize data usage, identify expansion opportunities, and facilitate onboarding and product fluency for eCommerce brands.

The Client Success Manager will engage existing clients, provide account management, identify sales opportunities, and collaborate with teams to enhance customer satisfaction and achieve revenue targets.

The Associate Client Success Manager will build client relationships, ensure product usage, provide support, and contribute to onboarding and training for rehab therapy teams.

Manage a mid-market book of employer clients in the Northeast, build relationships with clients and brokers, drive renewals and upsells, deliver performance reporting, and act as a healthcare benefits consultant to achieve strategic account goals.

Own post-sale onboarding, engagement, retention, and expansion for a portfolio of nonprofit customers. Build relationships, drive adoption and renewals, conduct business reviews, surface product feedback, and collaborate cross-functionally to improve customer outcomes and upsell opportunities.

As a Lead Customer Success Manager, you will build customer relationships, manage the customer lifecycle, analyze engagement metrics, and deliver program demos to ensure customer success.

Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.

The Founding CSM will lead post-sale experiences, manage customer onboarding, retention, and expansion while creating playbooks to enhance customer success at Endless Commerce.

As a Customer Success Manager, you'll guide municipalities in using fleet management software for waste management, ensuring customer satisfaction and product utilization to achieve their goals.

Lead the Customer Success organization, driving performance across onboarding, adoption, retention, and expansion while coaching team members and improving outcomes through data-driven strategies.

The Rebate Admin Customer Success Partner manages client relationships, oversees rebate contracts, ensures compliance, and resolves operational issues to enhance client value.

The Senior Customer Success Manager will lead customer onboarding and advocate for customer needs, ensuring successful engagement and adoption of the product.

The Customer Success Manager will manage a portfolio of enterprise accounts, ensuring client satisfaction and maximizing software value through coaching, relationship management, and data analysis.

Drive success for high-growth enterprise customers by ensuring they achieve maximum value from Postscript's SMS marketing platform, build relationships, and deliver strategic guidance.

As a Senior Customer Success Manager, you'll oversee customer onboarding, advocate for client needs, and enhance customer relationships to drive product adoption and satisfaction, ensuring timely issue resolution and account management for federal clients.