Top Customer Success Jobs in Birmingham, AL
As the Customer Success Director, you will lead Appinio's global customer success strategy, focusing on enterprise clients and revenue growth. Responsibilities include managing a global team, ensuring customer satisfaction, optimizing data processes, collaborating with various teams, and driving retention and loyalty among clients.
As a Senior Customer Success Manager, you will manage a portfolio of FMCG clients, providing strategic guidance and support to help them leverage market insights, enhance their experience with the platform, and achieve their business goals. Responsibilities include conducting workshops, monitoring client health, managing renewals and growth opportunities, and gathering customer feedback to improve services.
The Customer Operations Associate I will manage electronic paperwork with insurance companies, handle customer inquiries via phone, email, or chat, and perform routine operational tasks such as data entry and documentation. This role requires effective communication with colleagues and the ability to escalate complex problems.
As a Customer Success Manager, you will manage accounts, improve products, implement solutions, build client relationships, upsell, and conduct technical demos for AEC industry clients, ensuring they gain the most value from INGENIOUS.BUILD's platform.
The Marketing Performance Specialist is responsible for strategizing and optimizing user acquisition campaigns across digital channels, managing budgets, analyzing data, conducting A/B tests, and collaborating with teams to align strategies with business goals.
As an RCM Specialist at Neura Health, you will manage billing processes, ensure timely payments, and collaborate with patients, clinical staff, and insurance companies to improve billing accuracy. Responsibilities include claim review, correcting data discrepancies, collecting payments, filing appeals, and communicating payor trends.
The Client Success Executive will focus on building and maintaining relationships with clients, partners, and stakeholders. This role involves managing client deployment and providing ongoing support to achieve client goals, particularly in improving healthcare outcomes and reducing costs.
The Customer Success Manager at Snapdocs is the main contact for customers, focusing on maximizing value, sustaining long-term relationships, and guiding customers in achieving their digital goals. Responsibilities include managing engagements, delivering customer plans, driving renewals, and project management.
As an AI Automation Specialist at QGenda, you will automate workflows and improve customer service through AI solutions. You will collaborate with the Customer Experience team to enhance operational efficiency and create documentation for AI-driven solutions while reporting directly to the CCO.
The Scaled Customer Success Manager will onboard customers, manage their retention, increase product adoption, and identify upsell opportunities. They will maintain regular communication, collaborate with various teams, and promote a customer-centric culture while managing a large portfolio of accounts efficiently.
The role involves providing technical support for sales enablement platforms, managing demo environments, optimizing knowledge bases for RFI and RFP responses, and supporting project management initiatives. The position requires collaboration with various teams to enhance sales tech efficiency.
Top Companies in Birmingham, AL Hiring Customer Success Roles
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